Seems they’re never open anymore . Place has gone even more down the drain
So after a few years it seems they have fixed their hours and service has gotten much better. Waiting in the drive through is still a nightmare but giving credit where it’s due.
eric couch
Placed a mobile order at 6:15 am they're supposed to be open at 6am. They were closed. I wasted 20min and 10$. THANKS!
Bradley’s World
They messed up my order and then blamed me. Manager, Mauri, says what I asked for was something else, even though I ask for and get the same thing every time. I asked for a replacement and an extra for my inconvenience. She said basically, I was lucky to get a replacement at all since that’s not what I had asked for. After I asked for her name for a review, she changed her tune real quick and gave me it. 45 minutes in the drive through to deal with it, now the rest of my family’s food is cold. Thanks Mauri.
Afiya The Diva
On this evening I went in to pick up an order, I know I stood there for about 10 minutes awaiting to be acknowledged. There were two young men making burgers and sandwiches, another on the fryer. No one ever said welcome in, someone will be with you. Then a young lady with greenish hair came walking through with money in her hand, ok cool, probably counting down a register or something. Another came through with the headset on. Then an older Hispanic looking woman came walking through from the back as if she had come off break, did not speak, just kept minding the business she was tending to. Finally I spoke up and asked if anyone was going to help me or even acknowledge me. Green haired lady came and said we will get that order out as soon as possible. Once the order was complete she just sat it on the counter, no thank you, apologies for the wait. What made it even worse is that fine, maybe you think because I am a food delivery driver (my side hustle) I don’t matter, but two other young men came in behind me and no one acknowledged them either. It is unfortunate that customer service is in such decline and that customers disturb you, but this kind of rudeness cannot be tolerated. All it takes is we will be with you shortly, something.
Marine Street Underground MSU 67
Drive through delivers fresh hot food everytime! Very polite employees.
Cidney Messer
Just like almost every other fast food joint, orders get mixed up, some food is cold.
Troy Burham
My family would go to jack in box once a week atleast, before we moved to Dayton. Now it 1 time a month maybe unless out of town to go to another location. This location just CAN'T prep an order the way it's placed. My family orders the same thing everytime. Sourdough burger no tomatoes, they put tomatoes on it, 6 jumbo jacks with cheese no onion, no tomatoes, no pickle- All six come different but never what's ordered. So basically any custom order they just can't get right. The frys are usually cold or forgotten. Then when you point any complaint out the employees usually get shifty about it. I just normally have the expectation that it's going to be wrong and most employees can't read or follow direction and leadership in the building allow it to be that way.
steve manzano
The food is changing for the worst. The mystery meat tacos are now mysteriously meat tacos.
Terri Fuller
Forgot the cheese on the grilled cheese sandwich. Usually excellent food, Service always pleasant
Atmosphere: 5
Food: 4
Service: 5
Maria Scott-Yauger
Absolutely ridiculous. The staff would rather play around with one another than do their job. The food is not worth a damn penny!
Long lines, food that's cold when you finally get it and they still forgot sauce
Atmosphere: 2
Food: 3
Service: 2
Rosairis
When they have long orders in the drive thru, they don’t have them wait in there parking lot, they rather just have them wait in line and hok
Gerardo Torres
The girl from the drivethrough was very rude!
Atmosphere: 1
Service: 1
Brandon Allard
There was an employee that was cursing right infront of the register talking about people who order through mobile while I was one of their mobile orders.
Mark Vescera
Good food, could use more sauce on some burgers like the bacon one and the double jack, but it's still good just ask for more sauce. Haven't dealt with any rude employees. It's your typical Jack in the box. My only complaint is that sometimes the soda, specifically the sprite, has a slight taste of cleaner. Other than that, I don't mind going here when I'm out in town sometimes.
Seems they’re never open anymore . Place has gone even more down the drain
So after a few years it seems they have fixed their hours and service has gotten much better. Waiting in the drive through is still a nightmare but giving credit where it’s due.
Placed a mobile order at 6:15 am they're supposed to be open at 6am. They were closed. I wasted 20min and 10$. THANKS!
They messed up my order and then blamed me. Manager, Mauri, says what I asked for was something else, even though I ask for and get the same thing every time. I asked for a replacement and an extra for my inconvenience. She said basically, I was lucky to get a replacement at all since that’s not what I had asked for. After I asked for her name for a review, she changed her tune real quick and gave me it. 45 minutes in the drive through to deal with it, now the rest of my family’s food is cold. Thanks Mauri.
On this evening I went in to pick up an order, I know I stood there for about 10 minutes awaiting to be acknowledged. There were two young men making burgers and sandwiches, another on the fryer. No one ever said welcome in, someone will be with you. Then a young lady with greenish hair came walking through with money in her hand, ok cool, probably counting down a register or something. Another came through with the headset on. Then an older Hispanic looking woman came walking through from the back as if she had come off break, did not speak, just kept minding the business she was tending to. Finally I spoke up and asked if anyone was going to help me or even acknowledge me. Green haired lady came and said we will get that order out as soon as possible. Once the order was complete she just sat it on the counter, no thank you, apologies for the wait. What made it even worse is that fine, maybe you think because I am a food delivery driver (my side hustle) I don’t matter, but two other young men came in behind me and no one acknowledged them either. It is unfortunate that customer service is in such decline and that customers disturb you, but this kind of rudeness cannot be tolerated. All it takes is we will be with you shortly, something.
Drive through delivers fresh hot food everytime! Very polite employees.
Just like almost every other fast food joint, orders get mixed up, some food is cold.
My family would go to jack in box once a week atleast, before we moved to Dayton. Now it 1 time a month maybe unless out of town to go to another location. This location just CAN'T prep an order the way it's placed. My family orders the same thing everytime. Sourdough burger no tomatoes, they put tomatoes on it, 6 jumbo jacks with cheese no onion, no tomatoes, no pickle- All six come different but never what's ordered. So basically any custom order they just can't get right. The frys are usually cold or forgotten. Then when you point any complaint out the employees usually get shifty about it. I just normally have the expectation that it's going to be wrong and most employees can't read or follow direction and leadership in the building allow it to be that way.
The food is changing for the worst. The mystery meat tacos are now mysteriously meat tacos.
Forgot the cheese on the grilled cheese sandwich. Usually excellent food, Service always pleasant
Atmosphere: 5
Food: 4
Service: 5
Absolutely ridiculous. The staff would rather play around with one another than do their job. The food is not worth a damn penny!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Long lines, food that's cold when you finally get it and they still forgot sauce
Atmosphere: 2
Food: 3
Service: 2
When they have long orders in the drive thru, they don’t have them wait in there parking lot, they rather just have them wait in line and hok
The girl from the drivethrough was very rude!
Atmosphere: 1
Service: 1
There was an employee that was cursing right infront of the register talking about people who order through mobile while I was one of their mobile orders.
Good food, could use more sauce on some burgers like the bacon one and the double jack, but it's still good just ask for more sauce. Haven't dealt with any rude employees. It's your typical Jack in the box. My only complaint is that sometimes the soda, specifically the sprite, has a slight taste of cleaner. Other than that, I don't mind going here when I'm out in town sometimes.
Atmosphere: 5
Food: 4
Service: 5
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