$35.00 worth of gross. Even after re cooking our selves. Maybe the worst pizza I ever had. Gross.
Atmosphere: 3
Food: 1
Service: 1
Mariam W
Such a great place, with amazing food and great service! :))
Atmosphere: 5
Food: 5
Service: 5
Cyn G.
Always great service and great food when I come here. I live closer to the Silver Springs location but prefer to drive to this one, friendlier service and have never messed up my order. * my most recent order was for pick up. My pick up time was 1:15pm, I was there at 1:14pm. My order was ready, my wings were barely warm. It was obvious they had been ready for awhile. A bit disappointed.
Atmosphere: 4
Food: 4
Service: 4
Amethyst Doon
Secretly charging customers more on their tips than they chose??
Pickup order total was $79.75 after tax. I tipped 15% which should be $11.96 and add up to $91.71 but I was charged $94.92 which would calculate to a 19% tip. So, if my total after tax was $79.75 and I hit the 15% button, then why did it go up to a 19% addition instead of 15%?
Now imagine this happening to evwry single order that tips. I'd love to know where that addition 4% came from after tax.
Seems extremely sketchy and I strongly recommend yall check your receipts after tip added to make sure you weren't charged more than you entered. Not the receipt in your box but the new receipt printed after paying for your order.
Also completely forgot our LARGE ranch. If I hadn't had my friend pick it up for me, I would have asked for it then, but it shouldn't have been forgotten in the first place. 5 dollars worth of ranch forgotten adds up as well.
Atmosphere: 3
Food: 4
Service: 3
Susan Savage
Local community support
Kid-friendliness: Arcade games
Atmosphere: 5
Food: 5
Service: 5
Denice Rupp
They were so kind and helpful. I was out and about when ordering over the phone. So I stopped by a few minutes later to pick it up on my way home. They were so nice to me and reassured me it would be ready in 10 minutes and it was!! We live very close to our Pizza Factory. And our pizza and wings were so hot we had to wait a bit to eat them. Lol. It was great!!!
Kid-friendliness: They have a cute little area with a few games that kept my grandsons busy, While we waited. And there was a problem with one game a ball was stuck. Abd the opener fixed it right away
Recommended dishes: All Meat Pizza, Hawaiian, Hawaiian Pizza
Teri
great pizza
Atmosphere: 5
Food: 5
Service: 5
Michael Rhoades
It is always a great experience going here with the family. It is a great family friendly environment and wonderful service.
really good deal for one time pass salad bar! yum
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Dinner Salad
$35.00 worth of gross. Even after re cooking our selves. Maybe the worst pizza I ever had. Gross.
Atmosphere: 3
Food: 1
Service: 1
Such a great place, with amazing food and great service! :))
Atmosphere: 5
Food: 5
Service: 5
Always great service and great food when I come here. I live closer to the Silver Springs location but prefer to drive to this one, friendlier service and have never messed up my order.
* my most recent order was for pick up. My pick up time was 1:15pm, I was there at 1:14pm. My order was ready, my wings were barely warm. It was obvious they had been ready for awhile. A bit disappointed.
Atmosphere: 4
Food: 4
Service: 4
Secretly charging customers more on their tips than they chose??
Pickup order total was $79.75 after tax. I tipped 15% which should be $11.96 and add up to $91.71 but I was charged $94.92 which would calculate to a 19% tip. So, if my total after tax was $79.75 and I hit the 15% button, then why did it go up to a 19% addition instead of 15%?
Now imagine this happening to evwry single order that tips. I'd love to know where that addition 4% came from after tax.
Seems extremely sketchy and I strongly recommend yall check your receipts after tip added to make sure you weren't charged more than you entered. Not the receipt in your box but the new receipt printed after paying for your order.
Also completely forgot our LARGE ranch. If I hadn't had my friend pick it up for me, I would have asked for it then, but it shouldn't have been forgotten in the first place. 5 dollars worth of ranch forgotten adds up as well.
Atmosphere: 3
Food: 4
Service: 3
Local community support
Kid-friendliness: Arcade games
Atmosphere: 5
Food: 5
Service: 5
They were so kind and helpful. I was out and about when ordering over the phone. So I stopped by a few minutes later to pick it up on my way home. They were so nice to me and reassured me it would be ready in 10 minutes and it was!! We live very close to our Pizza Factory. And our pizza and wings were so hot we had to wait a bit to eat them.
Lol. It was great!!!
Kid-friendliness: They have a cute little area with a few games that kept my grandsons busy, While we waited. And there was a problem with one game a ball was stuck. Abd the opener fixed it right away
Recommended dishes: All Meat Pizza, Hawaiian, Hawaiian Pizza
great pizza
Atmosphere: 5
Food: 5
Service: 5
It is always a great experience going here with the family. It is a great family friendly environment and wonderful service.
Atmosphere: 5
Food: 5
Service: 5
Food was OUTSTANDING and service was phenomenal.
Parking: Plenty of spots to park.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything I asked for was taken care of, and all my questions were answered.Thank you
Atmosphere: 5
Food: 5
Service: 5
I love Pizza Factory. Still sad that the Silver Springs one closed...
Atmosphere: 4
Food: 4
Service: 4
The pizza was delicious, and the wait was not long.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western BBQ Pizza
Pizza was undercooked horrible
My family and I love Pizza Factory. All of their topping especially the veggies are always so fresh. Plus they have a good salad bar.
Atmosphere: 5
Food: 5
Service: 5
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