Your children that you hire are a joke and have no customer service whatsoever. Closed hella early due to being too lazy to work. Just sad. Find better employees with better work
Atmosphere: 1
Service: 1
Jenifer Asbell
Drive thru order. I ordered Pretzel baconator. And didn't have the pretzel
Atmosphere: 2
Food: 2
Service: 4
Kristi George
Ordered three large chili’s with no onions or cheese. Got home and it’s nothing but watered down stew! Was gross. Called and spoke with the manager. All we got told was its procedure to re heat the chili with water. You can drink it with a straw! Was disgusting. The baconator was dry too. The Wendy’s on Idaho street is much better! With their customer service and food.
Julie Double
Overall disappointing experience. Thankfully the food was good.This store have five kiosks for you to place your order on. We walked up to the counter because we prefer a team member to take our order - after waiting a bit, no one looked at us, so we starting placing an order on one of the kiosks. Come to find out, this kiosk was cash only, and after getting an employees attention for help, she points to a sign above our heads and says “yeah, these kiosks are cash only.” By that point, our whole order had disappeared from the kiosk. We then had to replace our order again..Just very inconvenient and annoying because we wanted a team member to take our order in the first place.We then received our order, and checked the bag for everything. There was no spoon for the frosty. After searching and then asking for one, the manager informs us they are out. She said “that’s why we put a fork in your bag.”The fact they were out of spoons is one thing, but to then not tell us, and assume we know that’s what the fork is for is just poor customer service.There is also a Walmart one minute away, they could have gotten spoons.Zero regard for customer service at this location.
Georgi Ilochka
Employees are very nice,smiles and respect for deaf delivery doordash ?
Atmosphere: 5
Food: 5
Service: 5
Robert Olivarez
Just had lunch there. The whole crew was very nice nice, fast and accurate. Jesse definitely made sure I got everything correct.
Atmosphere: 5
Food: 5
Service: 5
suzanne huff
It is turning AI. BUT the humans I did encounter were amazing.. love the music. Clean and great value..
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hamburger
pers0nalview
I was surprised to see they were absolutely empty in the dining area. I didn't look at the drive thru. The service was okay. The food was good but a little pricey for fast food.
V Coleman
I am a trucker. And I'm on a strict deadline to deliver my shipments. I was refused service because I drive a box truck it could not go through the drive-thru. When I politely conveyed my situation to the worker and manager I was denied service until they open the dining room.
Grace K.
Whoever was working the window (younger girl, dark hair) around 1:30pm today was sunshine in human form! She made our hard day happy. I'll definitely be back because of her kindness and cheerful attitude!
Way over priced way over pricedIt does taste good .You do have ta ask for freshh spicey nuggets or they taste
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Son of Baconator
Matthew Stolhand
Food was good but had to kiosk order. No service what so ever.
Atmosphere: 1
Food: 3
Service: 1
Katherine
It's a good Wendy's. Go get you some num nums!
Atmosphere: 4
Food: 4
Service: 4
Jennifer Souza
Clean fast service nice staff we were
Atmosphere: 4
Food: 4
Service: 4
taexotic
I received my food wrapped horribly and the customer service was OUTRAGES they were incredibly rude. Seems like management or SOMEONE should do a clean up. I’m so sick of dealing with the same rude workers every time I go there. GROW UP AND ACT RIGHT. These people don’t need jobs.
Your children that you hire are a joke and have no customer service whatsoever. Closed hella early due to being too lazy to work. Just sad. Find better employees with better work
Atmosphere: 1
Service: 1
Drive thru order. I ordered Pretzel baconator. And didn't have the pretzel
Atmosphere: 2
Food: 2
Service: 4
Ordered three large chili’s with no onions or cheese. Got home and it’s nothing but watered down stew! Was gross. Called and spoke with the manager. All we got told was its procedure to re heat the chili with water. You can drink it with a straw! Was disgusting. The baconator was dry too. The Wendy’s on Idaho street is much better! With their customer service and food.
Overall disappointing experience. Thankfully the food was good.This store have five kiosks for you to place your order on. We walked up to the counter because we prefer a team member to take our order - after waiting a bit, no one looked at us, so we starting placing an order on one of the kiosks. Come to find out, this kiosk was cash only, and after getting an employees attention for help, she points to a sign above our heads and says “yeah, these kiosks are cash only.” By that point, our whole order had disappeared from the kiosk. We then had to replace our order again..Just very inconvenient and annoying because we wanted a team member to take our order in the first place.We then received our order, and checked the bag for everything. There was no spoon for the frosty. After searching and then asking for one, the manager informs us they are out. She said “that’s why we put a fork in your bag.”The fact they were out of spoons is one thing, but to then not tell us, and assume we know that’s what the fork is for is just poor customer service.There is also a Walmart one minute away, they could have gotten spoons.Zero regard for customer service at this location.
Employees are very nice,smiles and respect for deaf delivery doordash ?
Atmosphere: 5
Food: 5
Service: 5
Just had lunch there. The whole crew was very nice nice, fast and accurate. Jesse definitely made sure I got everything correct.
Atmosphere: 5
Food: 5
Service: 5
It is turning AI. BUT the humans I did encounter were amazing.. love the music. Clean and great value..
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hamburger
I was surprised to see they were absolutely empty in the dining area. I didn't look at the drive thru. The service was okay. The food was good but a little pricey for fast food.
I am a trucker. And I'm on a strict deadline to deliver my shipments. I was refused service because I drive a box truck it could not go through the drive-thru. When I politely conveyed my situation to the worker and manager I was denied service until they open the dining room.
Whoever was working the window (younger girl, dark hair) around 1:30pm today was sunshine in human form! She made our hard day happy. I'll definitely be back because of her kindness and cheerful attitude!
Restaurantji Recommends
Way over priced way over pricedIt does taste good .You do have ta ask for freshh spicey nuggets or they taste
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Son of Baconator
Food was good but had to kiosk order. No service what so ever.
Atmosphere: 1
Food: 3
Service: 1
It's a good Wendy's. Go get you some num nums!
Atmosphere: 4
Food: 4
Service: 4
Clean fast service nice staff we were
Atmosphere: 4
Food: 4
Service: 4
I received my food wrapped horribly and the customer service was OUTRAGES they were incredibly rude. Seems like management or SOMEONE should do a clean up. I’m so sick of dealing with the same rude workers every time I go there. GROW UP AND ACT RIGHT. These people don’t need jobs.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich