McDonald's Ely

1695 Great Basin Blvd, Ely
(775) 289-2272

Recent Reviews

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Stephanie Mcbroom

No ma'am..not $8 dollars for an egg mcmuffin..I left..made my own..

Atmosphere: 1

Service: 1

Dan Mcdonld

Stood a long time before I was helped

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Cheeseburger

Valerie Miller

Clean, good food

Atmosphere: 5

Food: 5

Service: 5

Mark Porter

We tried to use a code for a combo and the system doesn't ring it up right and the guy at the register was nice and wanted to help us solve the problem but there was a second guy that just wouldn't listen to us and kept trying to cut us off telling us completely useless information luckily there was a competent manager working to help us out but the second guy should probably just stay in the back away from customers if he ain't going to listen at all

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Mcflurry

Juan Cornejo

Absolute mess. I understand being maybe understaffed and super busy. My order was given to the wrong person. Didn't find out till the guy came back with a bag with my name on it. The order got remade and they STILL gave the guy my order. I saw the guy open the sandwich and check it. The lady wrapped it up again and tried to give me the bag. After over a half hour waiting that just irritated me too much. I politely asked her for my money back and said I'm not eating a sandwich that was touched by someone else. She tried to argue and say he didn't touch it. I asked her again to please give me my money. She chucked the bag in the trash angrily and refunded me. I know for a fact if someone has opened a food item and brings it back. It's a McDonald's policy that it needs to be remade. Going to Carl's Jr from now on.

Atmosphere: 1

Food: 1

Service: 1

Pamela McClain

Customer service skills need to be taught to the petite woman working the front counter on the morning of February 17. No welcome in, no smile, no thank you, no receipt, no nothing. Please do better or she will deter business.

Atmosphere: 1

Food: 3

Service: 1

Thomas Ellis

Way over priced 6 burger patties Just Patty's no buns.. 2 pieces of cheese $,41. Won't be back.

Jamie Reed

Drive thru was very SLOW!

Food: 5

Service: 1

Recommended dishes: Filet a Fish

Mat Rieske

Hardly any inside seating, slow service, mediocre food.

Atmosphere: 1

Food: 2

Service: 1

vincent monohan

Appreciate the truck parking

Atmosphere: 4

Food: 4

Service: 4

Yvette V

Iced coffee was delicious. Service was fast and friendly. Restrooms were clean.

Amazing Papa

Kiosk was not functioning correctly, no receipt came from it so I didn't know if they got my order nor what number I was. The screen that tells you at the counter was blank. If you want to skimp on employees, at least get yourcstuff working correctly or go back to humans

Atmosphere: 3

Food: 4

Service: 3

Jordan Finley

Mcdonald’s never has high standards but this was awful. First, there was no toilet paper and when the front was told they just said okay and didn’t do anything. Then it took 30 minutes to get our food. The workers were barely moving to get orders out. The workers didn’t have hairnets on. It was disgusting. They were prioritizing being off of work and their lunch breaks rather than getting food out. The workers were also passive aggressive towards multiple guests. Trying to get home and waste 30 minutes to get food is ridiculous.

Atmosphere: 1

Service: 1

Kathl666n

Dear god this was the worst McDonalds I’ve been to. LITERALLY 9 minutes to order ridiculous

Atmosphere: 1

Food: 1

Service: 1

Michael Dean

Disgusting is the only word that comes to mind. This place was filthy

Atmosphere: 1

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