If I could give ZERO stars, I would. Unlike In-n-Out Burger, this place is a disaster ! When we walked in, not one person acknowledged us. We had no idea we had to use the kiosk to order. Our 1st and LAST time here. The employees were as rude as I have ever had in a restaurant. We waited 19 min for our food. It was wrong. When we said something, we were treated horribly. They were talking to each other in Spanish and I'm sure it wasn't good and about us because everyone looked at us. They threw the bags on the counter and walked away. No thank you. Nothing. What a huge disappointment. The food was absolutely horrible. Threw half of it away. I was sick the whole night. The price...$76 for 4 people. For burgers and fries and horrible customer service. I will NEVER eat here again.
Atmosphere: 1
Food: 1
Service: 1
Jon S
When you crave that Jack in the Box burger fix, then you can't go wrong with this location. Good fast food burger and service. Thumbs up.
Atmosphere: 3
Food: 4
Service: 4
Rachel Long
they don’t follow what their website says. closed almost an hour early.
Atmosphere: 1
Food: 1
Service: 1
shed 121
Put onions on my wife's burger when she's deathly allergic to them.
Atmosphere: 1
Food: 1
Service: 1
Maira Griffith
We never get what we order, the workers are LAZY and don't do anything right and refused to replace our order they said we had to GO there, no we ordered delivery cause we are disabled and can't drive, my dad was trying to do something nice for us and now he's having a fit I have to now deal with cause he couldn't even eat the burger cause it was stale and hard!! What the heck is wrong with these people!?
Atmosphere: 1
Food: 1
Service: 1
Maggie Casteel
Came for lunch on a Sunday. The drive thru was speedy. All of our food came out hot and fresh! Very yummy, will be back.
Atmosphere: 5
Food: 5
Service: 5
don dadda
Ordered 4 2 tacos and they only gave 4 tacos it should 8
Food: 2
Service: 1
Ronald Florenski
The food was very good, the service was ok. I don't know if they were understaffed or just preoccupied with what they had going on in the back, our server was not very friendly, the lady that brought out our food was friendly
Atmosphere: 4
Food: 4
Service: 4
Alicia Beltman
Food was cold, fries and sandwiches!!
Atmosphere: 3
Food: 1
Service: 3
Andreas Russell
Jack in the Box tacos help me with stomach issues...it called hunger.
My husband came from out of town and pulled 15 hour day waited forever no one ever approached the window then he pulled around finally seen her then wasn’t pleasant so he pulled off and won’t be back!! Do better jack in the box you keep responding to the same complaints on here but don’t do nothing to better it!! People want fresh food nice employees
Atmosphere: 1
Food: 1
Service: 1
Damien Tinsley
The staff was polite and very helpful. They were also generous with condiments
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Tiny Tacos, Large 6pc Smoke Show Smoky BBQ Crispy Boneless Wings Combo
Dan A
Just had the 2 worst breakfast sandwiches for over 12 bucks. That's my last breakfast at Jacks.
Ariel Waring
I’m from North Charleston, SC but I reside in Virginia Beach, VA neither of these cities have a Jack-in-the-Box so when I came to the West Coast for a work trip for a month, I had to come visit. The first visit made me fall in love. I love Jack-in-the-Box. Everytime that I’ve gone during this work trip I get excellent customer service. The employees are friendly and sweet and my food is always cooked and even packaged to perfection. My friends and coworkers even agree. The best part is that they’re open until 1:30 AM and you can order breakfast lunch or dinner all day. If you’ve never been to Jack-in-the-Box, I’m telling you go visit one today!!!
If I could give ZERO stars, I would. Unlike In-n-Out Burger, this place is a disaster ! When we walked in, not one person acknowledged us. We had no idea we had to use the kiosk to order. Our 1st and LAST time here. The employees were as rude as I have ever had in a restaurant. We waited 19 min for our food. It was wrong. When we said something, we were treated horribly. They were talking to each other in Spanish and I'm sure it wasn't good and about us because everyone looked at us. They threw the bags on the counter and walked away. No thank you. Nothing. What a huge disappointment. The food was absolutely horrible. Threw half of it away. I was sick the whole night. The price...$76 for 4 people. For burgers and fries and horrible customer service. I will NEVER eat here again.
Atmosphere: 1
Food: 1
Service: 1
When you crave that Jack in the Box burger fix, then you can't go wrong with this location. Good fast food burger and service. Thumbs up.
Atmosphere: 3
Food: 4
Service: 4
they don’t follow what their website says. closed almost an hour early.
Atmosphere: 1
Food: 1
Service: 1
Put onions on my wife's burger when she's deathly allergic to them.
Atmosphere: 1
Food: 1
Service: 1
We never get what we order, the workers are LAZY and don't do anything right and refused to replace our order they said we had to GO there, no we ordered delivery cause we are disabled and can't drive, my dad was trying to do something nice for us and now he's having a fit I have to now deal with cause he couldn't even eat the burger cause it was stale and hard!! What the heck is wrong with these people!?
Atmosphere: 1
Food: 1
Service: 1
Came for lunch on a Sunday. The drive thru was speedy. All of our food came out hot and fresh! Very yummy, will be back.
Atmosphere: 5
Food: 5
Service: 5
Ordered 4 2 tacos and they only gave 4 tacos it should 8
Food: 2
Service: 1
The food was very good, the service was ok. I don't know if they were understaffed or just preoccupied with what they had going on in the back, our server was not very friendly, the lady that brought out our food was friendly
Atmosphere: 4
Food: 4
Service: 4
Food was cold, fries and sandwiches!!
Atmosphere: 3
Food: 1
Service: 3
Jack in the Box tacos help me with stomach issues...it called hunger.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My husband came from out of town and pulled 15 hour day waited forever no one ever approached the window then he pulled around finally seen her then wasn’t pleasant so he pulled off and won’t be back!! Do better jack in the box you keep responding to the same complaints on here but don’t do nothing to better it!! People want fresh food nice employees
Atmosphere: 1
Food: 1
Service: 1
The staff was polite and very helpful. They were also generous with condiments
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Tiny Tacos, Large 6pc Smoke Show Smoky BBQ Crispy Boneless Wings Combo
Just had the 2 worst breakfast sandwiches for over 12 bucks. That's my last breakfast at Jacks.
I’m from North Charleston, SC but I reside in Virginia Beach, VA neither of these cities have a Jack-in-the-Box so when I came to the West Coast for a work trip for a month, I had to come visit. The first visit made me fall in love. I love Jack-in-the-Box. Everytime that I’ve gone during this work trip I get excellent customer service. The employees are friendly and sweet and my food is always cooked and even packaged to perfection. My friends and coworkers even agree. The best part is that they’re open until 1:30 AM and you can order breakfast lunch or dinner all day. If you’ve never been to Jack-in-the-Box, I’m telling you go visit one today!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger and Curly Fries, Onion Rings, French Fries, Sourdough Jack, Ultimate Cheeseburger, Jumbo Jack, Homestyle Ranch Chicken Club, Crispy Chicken Strips 5, Loaded Tiny Tacos, Tiny Tacos
I ate there one service was quick in bathrooms were unlocked.
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