McDonald's
1500 State Rte 343, Fernley
(775) 575-5957
Recent Reviews
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This McDonald’s sucks, never get an order right. One time I’ve had a quarter pounder raw then we got a new one there was hair over it . I just got an order tonight, no pickles, they forgot the fries. They really do suck. I’ve always had problems with them
Mess up order every time from this location...
Food: 4
Service: 2
30 minutes to get my order
Atmosphere: 1
Food: 4
Service: 1
The lady was very rude at drive thru sun dec 21 2025 at 11:26 pm
Atmosphere: 1
Food: 3
Service: 1
This was the first time we've been back here in a very long time due to the usual 35+ minute waits in the drive through. We gave it another shot because they were empty. This is the very first time we didn't have to go inside and ask for all the sauces they usually forget to put in the bag. We thought dang lucky for once, but both fries were cold to the touch and we got no napkins or straws in the bag. We were parked because they asked us to pull forward instead of wait at the window so we had to go inside for this stuff. Too inconvenient this isn't even drive through at this point. Won't stop here again too many other choices with much better consistency.
Food: 1
Service: 4
Every time we eat at this McDonalds drive though we’re always asking to pull forward, then we end up waiting 15-20 minutes for 2 sandwiches. If you’re in a hurry don’t stop here. I will say the staff is always polite and friendly, just slow and the food is mediocre.
Atmosphere: 2
Food: 2
Service: 4
McDonald's has become horrible today I bought breakfast burrito the tortillas where soaking wet and stuck to the wrapper opend It up everything fell apart, only good thing today was only waited like a second to get meal, longest I've had to wait was 45 min. Don't know if ill continue going i think that's why I've seen less and less cars there daily
Atmosphere: 4
Food: 1
Service: 1
The employee was so unaware of menue items and promotions to the extent they should not be on window or grill or lobby
Atmosphere: 3
Food: 2
Service: 1
This is why I dont go to McDonalds. Its also like Walmart. If you expect zero customer service on a busy Friday night with short staff. Owner needs to do better at staffing. Manager was really nice. She helped with my dilemma. I used the app to order a simple order 40 piece nuggets and free fries. I ordered at 609pm and had to get the manager involved because they erased my order. I didn't get my order till 715pm. Poor girl at the front counter was overwhelmed. She was the only one trying to managed many orders. All the attention was focused on drive thru.
Atmosphere: 1
Food: 5
Service: 1
Literally always ask you to pull to the side and wait for your food. Slower than any other fastfood location I have ever been to.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
My mom wanted McDonald's, so we ordered 40 chicken mcnuggets, a $7 double burger meal, and a $6 double cheeseburger meal. Staff was friendly, but seemed 'confused'. They forgot the drink for one meal for which we had to ask for. Once we got home I discovered that the double cheeseburger was a single cheeseburger wrapped up in a double cheeseburger wrapper. Called the store and left a message about this, but never received a call back.
Update 11/262025
Decided to order off of their McValue menu. 2 each of the double cheeseburgers and daily doubles. Pretty good for what you get. Changing my rating. Recommended...Thumbs up.
Atmosphere: 3
Food: 3
Service: 4
Drive through, Steak and cheese bagels. For the entire crew Food was good. Timing was excellent.
Food: 5
Service: 5
Poor service all the way around. Cold food cold frys had to go in and get our food from drive thru after waiting 15 plus mins. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Slowest location ever. Will send you to one of the alternative spots no matter how many people are in line, and will almost always try to give you the wrong order. Have never been given an order straight from the window a single time ive gone, regardless of time or day if the week.
Atmosphere: 2
Food: 4
Service: 1
Bad service
Atmosphere: 1
Food: 1
Service: 1
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