McDonald's

1500 State Rte 343, Fernley
(775) 575-5957

Recent Reviews

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Donald Nelson

The food sucked, and they got my order wrong from the drive-through, and I didn't want to go back.

Atmosphere: 1

Food: 1

Service: 1

Darrin Scheive

The food is great and the staff are very nice, but at least 5 out of the last 10 visits have been missing food items, several of those visits I ordered 20+ mins ahead of time and my order wasn't even started when I arrived. I visited last night and because of the door dash drivers out front I sat in an empty drive through line at the window for 15 mins before I had to cancel my order at the window. I immediately went across the street to Jack in the Box and I had my order in my hand in less than 5 mins from when I requested it.

Something is wrong with this McDonald's... My kids convinced me to go previously but they were very unhappy with last night so I think they've been burned one too many times.

Atmosphere: 2

Food: 3

Service: 1

Caroline Cearcal

I stopped by this morning to grab breakfast, and when I was asked for my order, I requested a moment to find the breakfast options on the menu. The male employee never returned to take my order. Meanwhile, two cars were served on the other side. Despite asking several times if he was ready to take my order, I received no response. Frustrated and hungry, I left and ended up getting my breakfast at Jack in the Box instead. And I have to say, the Jack in the Box Banana French toast sticks are far yummier than a dry old Egg McMuffin. So thank you, lazy McDonald's employee, for making my breakfast far better than if I had stayed and tried to get you to do your job.

Atmosphere: 1

Service: 1

Dawn Cranfield

Was really craving McDonald's.... the druve-thru wait was long (7:30 PM), had to wait at least five minutes before even getting my order taken. Fries were cold. I didn't ask for ketchup, assuming they would automatically put it in or at least ask. Naturally, it was incredibly expensive for a quick meal. Very disappointing.

Food: 2

Service: 2

Olyvia Gallardo

Them hey were really slow and not busy waited 30 for one ice cream and they were rude

Atmosphere: 3

Food: 2

Service: 1

cesia sosa

so disappointed I’m pregnant and was expecting some decent food , food was literally so cold and soda was so stale . cried for an hour 🤣😭

Ariana Irene

Just don't

Atmosphere: 1

Food: 1

Service: 1

Joel M

Service was slow. Food teeniest was cold

Food: 1

Service: 1

Jonette

It was clean , and the service was very good. Food was exactly as it should be fresh and hot. I got my complete order with a smile.

Atmosphere: 4

Food: 4

Service: 4

Lorelle Campbell

My mom went to get a Rootbeer from there because they usually always had one and the lady laughed in her face and said we don’t have Rootbeer. She could have said it nicely instead of literally laughing in her face that was very disrespectful. The food is okay but makes me sick.

Atmosphere: 1

Food: 3

Service: 1

Gregg and Regina Bussey

The system is so messed up. So many parked cars waiting for food to be brought out from ordering in the drive-thru. The waits are 20 minutes or more, when you have to park and wait. RIDICULOUS!!!

Atmosphere: 3

Food: 3

Service: 2

Thomas Craddock

This mcd's is woke. You have been warned. Drive thru took 30 minutes. There were 4 cars in it. Food incorrect, cold. First quarter pounder in my life I've ever seen served raw which my wife ordered. My nuggets were cooked about three hours prior to our arrival and post financial exchange adventure in the drive thru that ought to have had an in flight movie and complimentary cheese platter while you burn fuel watching the person in the window tell everyone to pull out and their food will be out shortly gig. People left angry. Not kidding. Hey, at least they could figure out how to put something in a brown bag that we threw away for 40 dollars, right? Only ever been to one McDonald's that was worse before. Got robbed by the McDonald's window girl in the u district in Cincinnati Ohio. Literally held up for my cash in my wallet by a girl with a small caliber handgun. That was way worse, I was young and 120 some dollars for two double cheeseburgers was steep AF back then. At least I ate that time though, and the burgers were okay.

Atmosphere: 1

Food: 1

Service: 1

Cedric Farnam

If you have time to kill, this is a great place! Not only will they make you wait for 20 mins for a simple order but others as well. Bring a baseball and/or a football to play some catch when they have you wait in the designated slots. The new revamped idea of adding a THIRD window since they know they can’t complete orders in time gives the process a nice personal touch.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Big Mac

Tina Carr

The drive through is so slow not a place to eat on a lunch break you spend your whole time in the drive through. Then when you finally get your food it's cold. You sit at the order box for 3 minutes plus before they acknowledge that someone is at the box. I have been a manager at a fast food place and I would never have been OK with bad food bad service. But it seems to be OK around here.

Atmosphere: 1

Food: 1

Service: 1

Sue Ann Daniel

Wrong order. Slow service

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Egg Mcmuffin

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