Starbucks

1201 Penny Ln, Fernley
(775) 575-6979

Recent Reviews

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Wendy Bliss

Venti 3 shot blonde espresso, 2 pumps hazelnut , oat milk and salted caramel cold foam- my normal drink with the exception of changing syrups occasionally. Unfortunately I cannot upload the pictures - . This morning was not busy so that excuse cannot be used for the miserably made drink- by the time I reached the stop sign the cold foam disappeared which, at my local Bucks, this has never happened. I was able to see that the coffee drink itself was maybe half of what could fill a tall. I stopped coming here for quite some time due to the lack of consistency in both pricing and product. Rethink your business plan and pick employees who actual care about the product they produce

Food: 1

Service: 1

Amanda Hurley

This the slowest coffee shop i have been to. Two seperate times i ordered in the drive through with three cars ahead of me..both times my wait was over 20 minutes AFTER placing order.

Service: 2

Lucas Muniz

There was a girl who worked here & I never got her name. I haven't seen her in awhile. But she is/was the best employee there. I never had a single complaint about her. She just did everything perfectly so naturally. I give 5 stars based on if more people were like her with hospitality services, the 3 stars is because everyone else.

Atmosphere: 3

Food: 3

Service: 3

Vaarsie

This has been the most consistently wrong store I have ever visited. It is rare when my order is correct and I do not have a complicated order. The sticker has all the details on it, how is it the wrong size still?? That’s just the tip of the iceberg with this store. I understand mistakes happen, but it is almost every time here. They are unorganized and inefficient and so slow. I used to work at Starbucks and am finding it hard to understand how this store cannot figure it out.

Atmosphere: 1

Food: 2

Service: 1

Joanna De Witt

Literally the worst Starbucks I have ever had e ever been to. The staff is rude and I have been waiting on my ONE coffee order for over 20 minutes. And when I asked what the deal was they didn’t answer me. Several other people walked out before they got their orders. This is ridiculous.

Dibs

I had come into this location and ordered a Peppermint Mocha last night. I am lactose intolerant and I forgot to ask for oat milk. I had driven away and came back a few minutes later. I talked a shorter guy I didn’t get his name and he made sure to remake the drink himself with no oatmilk and took care of me. Even though I had placed the order wrong. I felt really bad because it was 10 minutes before close. I was totally willing to pay for another but he would not accept it. At the end of the day I was very impressed how he fixed my mistake with a smile on his face.

Atmosphere: 5

Laken Newcomb

Great Vibe! Will be stopping at this location more often. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Valerie Glaubke

Great service! Friendly staff! 10 out 10. I'll definitely be stopping here on my way to work more often.

Atmosphere: 5

Food: 5

Service: 5

Madison Tesarski

Can't say enough good things about this starbucks. Was in and out so quick and everyone was so nice. Can't remember the short lady with the braided curly hair but she's literally the best.

Atmosphere: 5

Food: 5

Service: 5

Martha Davidson

great service!

Atmosphere: 5

Food: 5

Service: 5

K. Salinas

Ladies all of you are amazing 👏 🤩

Giselle M

I ordered two drinks today and clearly asked for one in a venti. The barista must not have heard me, so I politely told him it was supposed to be a venti, not a tall. Instead of just fixing it, he got an attitude remade the drink by dumping everything in, didn’t say a word, and didn’t even add the caramel drizzle I asked for. The drink tasted completely off, way too strong, and it was obvious he was annoyed just because I asked for the correct size. I truly could have gone back and asked for it to be remade but just by the attitude I got for the correct size, I decided to just throw my drink away. Really upsetting but I definitely won’t go to this Starbucks again.

Atmosphere: 2

Food: 2

Service: 2

Kenny P

You have to get the Mango Dragon Fruit with Lemonade. Best drink on earth right now. Found the Stanley service cup that I purchased maybe a couple years ago, that I dropped. Bought a new one, yes it was a great visit.

Atmosphere: 5

Food: 5

Service: 5

Craig Cooper

Very fast service.

Teresa Ollestad

Friendly service

Service: 5

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