Waited 45 mins or more just for them to take our ordering paper , a family of 5 came in after us and got their food before we did. But they even complained about the food. On my way home I had to pull over to throw up.
Atmosphere: 3
Food: 1
Service: 1
Kelly V
Sushi is good. I wouldn't get the teriyaki chicken and rice. Chicken wasn't good
Im Alisard
I went in with my family and was immediately greeted by the most unfriendly server I've ever encountered. She was obviously annoyed at our sheer presence and was agitated that I didn't know the prices when asked if we were doing a la carte or all you can eat and we were never even given a chance to sit down so we just walked out and went to Dragon city where we were greeted with all smiles and wonderful food
Atmosphere: 1
Food: 1
Service: 1
Santi Rios
I would’ve loved to try this, but since the workers don’t even allow you to film THE FOOOD you’re going to eat, ew, do better. We got enough depressed sad people. You need to hire different energy. Clearly this isn’t working out for you guys.i do hear the owner!!!!!!! Not server or employee is kind of apologetic so… maybe in a few YEARS.
Atmosphere: 1
Food: 1
Service: 1
Nicolai Lopez
Disappointing to say the least. Just drive to Reno for sushi.
Atmosphere: 1
Food: 1
Service: 1
Chelsea Delfino
Awful. Don't waste your money. Not fresh. Poor quality. Large chunks of rice with see through fish on top. Very thin. Takes a long time to get your sushi. WASTE OF MONEY.
Layton
Took forever for food sushi to come out See through meat huge chunks of rice Fish was poor quality didn't taste fresh.
Food: 1
Kim Delfino
Takes a long time for orders to come out. The fish isn't fresh. And the fish to rice ratio is TERRIBLE. Giant pieces of rice and thin pieces of fish. Terrible experience and a waste of money.
Jamie Campbell
The main waitress-brunette with glasses was beyond rude, short tempered & even saw how
She was to the other staff. Overall disappointing based on her alone.
Extremely Disappointing Customer Service
My boyfriend and I were in the city and decided to stop for sushi at a place I’d been to once before. Unfortunately, this visit will be my last.
When we walked in, a woman “greeted” us with one of the worst attitudes I’ve ever experienced in a restaurant. I told her we wanted to dine in, and she immediately rolled her eyes and said, “Obviously, I can see that.” She then asked if we were doing à la carte or all-you-can-eat. Since I usually don’t eat enough for AYCE, I politely said I wasn’t sure yet and would like to look at the menu first. From that point on, her attitude only got worse.
She seated us with visible irritation and continued to make us feel completely unwelcome. The energy was so uncomfortable that we decided to leave before even ordering. As we walked out, I let her know honestly that we were leaving because of her lack of customer service. She laughed and said, “Whatever.” When I asked her name, she said “Karen,” then immediately added that it actually wasn’t—and told me to go ahead and tell the owner because she didn’t care.
Honestly, I will never step foot in that establishment again because of her. It’s unfortunate because the place was slow, and customer service is the one thing that can make or break a business. If I were the owner, I’d seriously take a look at who is greeting and representing the restaurant. One rude employee can cost you returning customers and in this case, that’s exactly what happened.
Journey
Salmon was gray and most of the rolls tasted weird as well as the rice tasting and feeling like it had been out for days, wouldn't recommend. Me and my boyfriend got terribly sick from this place.
Atmosphere: 3
Food: 1
Service: 2
Adrian Ward
My daughter and I both went for the 1st time and we ordered the all-you-can-eat special. It took FOREVER for our rolls that came out and not in any order. The rolls were taking SO long we just wanted the last one to go so we could finally leave and were told we would be charged for it separately. They consider 7 tables to be busy so if you want to spend a couple hours eating this is the place for you. Personally I will never return.
Atmosphere: 4
Food: 1
Service: 2
Kiana Gonzales
Charged a tip and then we tipped…. stealing money is never a good sign for a sushi spot and guarantees us to never come in again.
Atmosphere: 3
Food: 2
Service: 1
Rute Lima
Excellent place not far from the highway. I was traveling from Colorado to California and was looking for some comfort food and quiet place. I loved the interaction of the chef with the clients. Good portion of food and also delicious.
It's a small restaurant but very nicely laid out.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Godzilla Roll
Waited 45 mins or more just for them to take our ordering paper , a family of 5 came in after us and got their food before we did. But they even complained about the food. On my way home I had to pull over to throw up.
Atmosphere: 3
Food: 1
Service: 1
Sushi is good. I wouldn't get the teriyaki chicken and rice. Chicken wasn't good
I went in with my family and was immediately greeted by the most unfriendly server I've ever encountered. She was obviously annoyed at our sheer presence and was agitated that I didn't know the prices when asked if we were doing a la carte or all you can eat and we were never even given a chance to sit down so we just walked out and went to Dragon city where we were greeted with all smiles and wonderful food
Atmosphere: 1
Food: 1
Service: 1
I would’ve loved to try this, but since the workers don’t even allow you to film THE FOOOD you’re going to eat, ew, do better. We got enough depressed sad people. You need to hire different energy. Clearly this isn’t working out for you guys.i do hear the owner!!!!!!! Not server or employee is kind of apologetic so… maybe in a few YEARS.
Atmosphere: 1
Food: 1
Service: 1
Disappointing to say the least. Just drive to Reno for sushi.
Atmosphere: 1
Food: 1
Service: 1
Awful. Don't waste your money. Not fresh. Poor quality. Large chunks of rice with see through fish on top. Very thin. Takes a long time to get your sushi. WASTE OF MONEY.
Took forever for food sushi to come out
See through meat huge chunks of rice
Fish was poor quality didn't taste fresh.
Food: 1
Takes a long time for orders to come out. The fish isn't fresh. And the fish to rice ratio is TERRIBLE. Giant pieces of rice and thin pieces of fish. Terrible experience and a waste of money.
The main waitress-brunette with glasses was beyond rude, short tempered & even saw how She was to the other staff. Overall disappointing based on her alone.
Restaurantji Recommends
Extremely Disappointing Customer Service My boyfriend and I were in the city and decided to stop for sushi at a place I’d been to once before. Unfortunately, this visit will be my last. When we walked in, a woman “greeted” us with one of the worst attitudes I’ve ever experienced in a restaurant. I told her we wanted to dine in, and she immediately rolled her eyes and said, “Obviously, I can see that.” She then asked if we were doing à la carte or all-you-can-eat. Since I usually don’t eat enough for AYCE, I politely said I wasn’t sure yet and would like to look at the menu first. From that point on, her attitude only got worse. She seated us with visible irritation and continued to make us feel completely unwelcome. The energy was so uncomfortable that we decided to leave before even ordering. As we walked out, I let her know honestly that we were leaving because of her lack of customer service. She laughed and said, “Whatever.” When I asked her name, she said “Karen,” then immediately added that it actually wasn’t—and told me to go ahead and tell the owner because she didn’t care. Honestly, I will never step foot in that establishment again because of her. It’s unfortunate because the place was slow, and customer service is the one thing that can make or break a business. If I were the owner, I’d seriously take a look at who is greeting and representing the restaurant. One rude employee can cost you returning customers and in this case, that’s exactly what happened.
Salmon was gray and most of the rolls tasted weird as well as the rice tasting and feeling like it had been out for days, wouldn't recommend. Me and my boyfriend got terribly sick from this place.
Atmosphere: 3
Food: 1
Service: 2
My daughter and I both went for the 1st time and we ordered the all-you-can-eat special. It took FOREVER for our rolls that came out and not in any order. The rolls were taking SO long we just wanted the last one to go so we could finally leave and were told we would be charged for it separately. They consider 7 tables to be busy so if you want to spend a couple hours eating this is the place for you. Personally I will never return.
Atmosphere: 4
Food: 1
Service: 2
Charged a tip and then we tipped…. stealing money is never a good sign for a sushi spot and guarantees us to never come in again.
Atmosphere: 3
Food: 2
Service: 1
Excellent place not far from the highway. I was traveling from Colorado to California and was looking for some comfort food and quiet place. I loved the interaction of the chef with the clients. Good portion of food and also delicious.
Atmosphere: 5
Food: 5
Service: 5
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