Proud DoorDash in my Las Vegas community and every time I come into this Baskin-Robbins, the chick in the pink shirt, got a bad ass attitude and none of the employees ever acknowledge the DoorDasher but will literally welcome every other customer that walks in the store. Not sure why they specifically don't choose to greet me but it's kinda annoying now that this has happened 4 separate times and they are young so the attitude presented isn't even necessary. I come into the store to pick up my DoorDash order for my customer, but the level of disrespect and lack of customer service is terrible.
Liliana K.
I came on 03/01/24 around 8:20 pm I was so excited to get some ice cream with my son than this employee she looked Asian with pink shirt was with a bad attitude like she didn't even wanted to be there, I asked her for some samples and she was giving me an attitude, I took my business somewhere Else not coming back here again !
Marion Pettis
We are regulars coming to this branch. First time we came on a Monday today. Our first frustration when the scoop is just like half size the regular we get and no chocolate wafer cone. And the girl who served is just rushing to scoop so it’s a small scoop..
Atmosphere: 5
Food: 5
Service: 1
Callie Voyles
The girl who helped us was a sweetheart! She had a smile on her face the whole time.Parking: Plenty of spots!Kid-friendliness: It's an ice cream store; What more could I say!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Scoop of Ice Cream
Tiffany Jackson
Just placed an Uber Eats order. The store was out of all chocolate ice cream flavors?! Baskin-Robbins, you only had one job ??♀️
Lyn W.
Baskin Robbins has really leveled up in their cake decorating game. My niece wanted a Halloween themed cake for her bday and on a stop for a Cappuccino Blast, we found this one. Perfect size for 14+ guests with a good amount left over. My one tip for the employees though, fold and put the cake box together before placing the cake in. The tip of knife was smashed by the box and we had to doctor it with toothpicks. Easy fix and the cake was a hit.
Erica Joan D.
We've been in here many times to grab ice cream, but this review is particularly for their online orders/pickup!Ordered my daughters 5th birthday cake on the website -- I asked specifically for pink and purple pastels in the special instructions along with the message (Happy Birthday Mica Ayla) and the rainbow sprinkles along the edge. I was curious as to where they were going to add the message and loved it on the little white chocolate. Cake came out perfect, delicious, and on time. Service was great and we were left with a few slices, perfect for a medium sized party! Would definitely place another order here. Thank you!
G P
Maggie was so sweet and helpful in ordering a cake for us! This location has really nice cakes, it’s clean and has a very nice staff. I recommend this location over others in the area. And their Halloween decorations in the store were festive & cute!
Jeremy Migel
Super rude employee, went in to pick up a door dash order. Standing there waiting, see employee staring at me, doesn't say anything, no can I help you or hi or anything. Then was rude getting the order.
Tina A.
Super friendly staff at this location and very clean. Ice cream is always fresh. Ordered birthday cakes here a few times before and always happy with the results. My favorite flavor is the mint chocolate chip. My husband's is the pralines. They even have dairy free options as well :)
Haven't been here before, lots to choose from. Two employees, a nice line, 9 people!!!! Friendly staff, working fast, still giving quality service to each customer!!!! Lady dropped her cone. while serving another customer, staff rescoops her order and kept it moving!!!! ??
PACA
Haven't been here before, lots to choose from. Two employees, a nice line, 9 people!!!! Friendly staff, working fast, still giving quality service to each customer!!!! Lady dropped her cone. while serving another customer, staff rescoops her order and kept it moving!!!! ??
Delia Simons
Went there with my daughter and granddaughter and was met with pure rudeness by staff and managementIt took them about twenty minutes to get to us, they did not greet us but did greet the person that came in after us.Just all together. Very rude. Very unprofessional. I would not recommend this place to anyone.
Jaszy Banks
I came in with 3 kids while on crutches and was rushed the entire time after letting them know I wasn’t ready. Then the staff started to whisper and laugh I wouldn’t recommend anyone come to this location.
Ares Suarez Rodriguez
Excellent place, their ice creams are great, and their cakes, not to mention, super delicious ? ? ?
Proud DoorDash in my Las Vegas community and every time I come into this Baskin-Robbins, the chick in the pink shirt, got a bad ass attitude and none of the employees ever acknowledge the DoorDasher but will literally welcome every other customer that walks in the store. Not sure why they specifically don't choose to greet me but it's kinda annoying now that this has happened 4 separate times and they are young so the attitude presented isn't even necessary. I come into the store to pick up my DoorDash order for my customer, but the level of disrespect and lack of customer service is terrible.
I came on 03/01/24 around 8:20 pm I was so excited to get some ice cream with my son than this employee she looked Asian with pink shirt was with a bad attitude like she didn't even wanted to be there, I asked her for some samples and she was giving me an attitude, I took my business somewhere Else not coming back here again !
We are regulars coming to this branch. First time we came on a Monday today. Our first frustration when the scoop is just like half size the regular we get and no chocolate wafer cone. And the girl who served is just rushing to scoop so it’s a small scoop..
Atmosphere: 5
Food: 5
Service: 1
The girl who helped us was a sweetheart! She had a smile on her face the whole time.Parking: Plenty of spots!Kid-friendliness: It's an ice cream store; What more could I say!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Scoop of Ice Cream
Just placed an Uber Eats order. The store was out of all chocolate ice cream flavors?! Baskin-Robbins, you only had one job ??♀️
Baskin Robbins has really leveled up in their cake decorating game. My niece wanted a Halloween themed cake for her bday and on a stop for a Cappuccino Blast, we found this one. Perfect size for 14+ guests with a good amount left over. My one tip for the employees though, fold and put the cake box together before placing the cake in. The tip of knife was smashed by the box and we had to doctor it with toothpicks. Easy fix and the cake was a hit.
We've been in here many times to grab ice cream, but this review is particularly for their online orders/pickup!Ordered my daughters 5th birthday cake on the website -- I asked specifically for pink and purple pastels in the special instructions along with the message (Happy Birthday Mica Ayla) and the rainbow sprinkles along the edge. I was curious as to where they were going to add the message and loved it on the little white chocolate. Cake came out perfect, delicious, and on time. Service was great and we were left with a few slices, perfect for a medium sized party! Would definitely place another order here. Thank you!
Maggie was so sweet and helpful in ordering a cake for us! This location has really nice cakes, it’s clean and has a very nice staff. I recommend this location over others in the area. And their Halloween decorations in the store were festive & cute!
Super rude employee, went in to pick up a door dash order. Standing there waiting, see employee staring at me, doesn't say anything, no can I help you or hi or anything. Then was rude getting the order.
Super friendly staff at this location and very clean. Ice cream is always fresh. Ordered birthday cakes here a few times before and always happy with the results. My favorite flavor is the mint chocolate chip. My husband's is the pralines. They even have dairy free options as well :)
Restaurantji Recommends
Haven't been here before, lots to choose from. Two employees, a nice line, 9 people!!!! Friendly staff, working fast, still giving quality service to each customer!!!! Lady dropped her cone. while serving another customer, staff rescoops her order and kept it moving!!!! ??
Haven't been here before, lots to choose from. Two employees, a nice line, 9 people!!!! Friendly staff, working fast, still giving quality service to each customer!!!! Lady dropped her cone. while serving another customer, staff rescoops her order and kept it moving!!!! ??
Went there with my daughter and granddaughter and was met with pure rudeness by staff and managementIt took them about twenty minutes to get to us, they did not greet us but did greet the person that came in after us.Just all together. Very rude. Very unprofessional. I would not recommend this place to anyone.
I came in with 3 kids while on crutches and was rushed the entire time after letting them know I wasn’t ready. Then the staff started to whisper and laugh I wouldn’t recommend anyone come to this location.
Excellent place, their ice creams are great, and their cakes, not to mention, super delicious ? ? ?