8:31 pm they just ignored me and didn't attend to me
Danielle Driscoll
My mom went in on 12/27 & got 2 hand packed quarts for her birthday & they were not packed at all, one side all the way down was empty. You get half of what you pay for. These pictures were taken soon as she got home & took the lid off.
My daughter & I went there on 12/18 & both girls working were rude & acted like we were bothering them. The girl i asked about ordering my moms bday cake, never even looked up from her phone & the other one rolled her eyes at my daughter when she ordered. We got 2 hand packed quarts & they are supposed to be 1 lb. 8oz. When we got home & I took them out of the bag I realized they were not packed at all. My family religiously goes to Baskin Robbins & this has NEVER happened. So I weighed them, one was 1lb. & one was 1lb 1oz. I paid $23 for a little more than half of what I was supposed to get. I would have gone back but by they were closing in 15 minutes when I left. From now on I will drive the extra distance to go to the store on Charleston.
Atmosphere: 2
Food: 5
Service: 1
La Tasha Douglas
Buyer beware. This location does not pay attention to detail. We ordered a cake for a birthday party. At pick up, we found out the birthday boy's name was spelled incorrectly. We were told it would take 10 minutes to correct. Of course it took longer and made us late for the birthday boy's party. The staff didn't seem to care about the mistake or inconvenience. Very disappointing...
SPQR SPQR
THIS BASKIN ROBINS IS A THIEF--DO NOT TRUST THEM WITH ANY ONLINE ORDER. IF THEY ARE OUT, THEY JUST CHARGE YOU ANYWAY AND DON'T DELIVER IT, AND IF YOU CALL AND COMPLAIN, THEY WILL REFUSE TO TAKE RESPONSIBILITY AND JUST KEEP YOUR MONEY.
Atmosphere: 1
Food: 1
Service: 1
Maddie
Whoever the server is and I know her number and information is on this receipt gave us the worst servings size for three scoops for two cups. It was like child portions that she gave us normally we get good service and the girls take care of us and we tip but not today
Atmosphere: 1
Food: 2
Service: 1
Mad Matt Sporta
Whoever the server is and I know her number and information is on this receipt gave us the worst servings size for three scoops for two cups. It was like child portions that she gave us normally we get good service and the girls take care of us and we tip but not today
Atmosphere: 1
Food: 2
Service: 1
Cassie Sosa
The women who were working there at the time were really sweet!
Need to order birthday cake However, there is really little information in the merchant’s photos. Thank you very much for the delicious ice cream cake Let us have a happy birthday?
8:31 pm they just ignored me and didn't attend to me
My mom went in on 12/27 & got 2 hand packed quarts for her birthday & they were not packed at all, one side all the way down was empty. You get half of what you pay for. These pictures were taken soon as she got home & took the lid off.
My daughter & I went there on 12/18 & both girls working were rude & acted like we were bothering them. The girl i asked about ordering my moms bday cake, never even looked up from her phone & the other one rolled her eyes at my daughter when she ordered. We got 2 hand packed quarts & they are supposed to be 1 lb. 8oz. When we got home & I took them out of the bag I realized they were not packed at all. My family religiously goes to Baskin Robbins & this has NEVER happened. So I weighed them, one was 1lb. & one was 1lb 1oz. I paid $23 for a little more than half of what I was supposed to get. I would have gone back but by they were closing in 15 minutes when I left. From now on I will drive the extra distance to go to the store on Charleston.
Atmosphere: 2
Food: 5
Service: 1
Buyer beware. This location does not pay attention to detail. We ordered a cake for a birthday party. At pick up, we found out the birthday boy's name was spelled incorrectly. We were told it would take 10 minutes to correct. Of course it took longer and made us late for the birthday boy's party. The staff didn't seem to care about the mistake or inconvenience. Very disappointing...
THIS BASKIN ROBINS IS A THIEF--DO NOT TRUST THEM WITH ANY ONLINE ORDER. IF THEY ARE OUT, THEY JUST CHARGE YOU ANYWAY AND DON'T DELIVER IT, AND IF YOU CALL AND COMPLAIN, THEY WILL REFUSE TO TAKE RESPONSIBILITY AND JUST KEEP YOUR MONEY.
Atmosphere: 1
Food: 1
Service: 1
Whoever the server is and I know her number and information is on this receipt gave us the worst servings size for three scoops for two cups. It was like child portions that she gave us normally we get good service and the girls take care of us and we tip but not today
Atmosphere: 1
Food: 2
Service: 1
Whoever the server is and I know her number and information is on this receipt gave us the worst servings size for three scoops for two cups. It was like child portions that she gave us normally we get good service and the girls take care of us and we tip but not today
Atmosphere: 1
Food: 2
Service: 1
The women who were working there at the time were really sweet!
Atmosphere: 5
Food: 5
Service: 5
Ewww long hair in our ice cream sundae
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Double Scoop, Cotton Candy, Banana Split
Fantastic staff. Accommodated late arrival. Great ice cream
Me and Zoey go all the time ! There really nice there
Restaurantji Recommends
Need to order birthday cake
However, there is really little information in the merchant’s photos.
Thank you very much for the delicious ice cream cake
Let us have a happy birthday?
Atmosphere: 5
Food: 5
Service: 3
#cherriesjubilee 🍒
Great service
Was nice and clean,fast service.
Great customer service!
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