Ordered a very expensive birthday cake only to be told at pick up they are out of decorations. They still charged me full price and rudely handed me my plan cake. My sweet 16 for her is ruined with absolutely no apologies or anything to make it right. I've ordered there for years as a loyal customer I am appalled by how I was treated tonight and on such a special occasion.
Atmosphere: 1
Service: 1
Aniruddhya Khatua
I recently visited the Baskin-Robbins on Blue Diamond Road. The store is clean and well-maintained, with a wide variety of ice cream flavors. The staff were friendly, but service was inconsistent. Prices are a bit high, especially for custom cakes, but the quality is good. Overall, a solid choice for ice cream lovers, though service can vary.
Atmosphere: 2
Food: 4
Service: 4
Megan Kraemer
It's Baskin Robbins ice cream, which is great, but the girl who bagged my ice cream dropped a spoon on the floor then put it in my bag anyway. Right in front of me like every employee isn't walking their gross shoes all over that floor. After I told her I didn't need a spoon. Had to throw all the spoons away.
Dana Stiffler
Great ice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scoop Sundae
CHRISTIAAN LEYVA-SHAGOVAC
Great service with a smile. Keep up the great work.
Jonathan Watley
Awesome service and new flavors
Megan Guillen
It's Baskin Robbins ice cream, which is great, but the girl who bagged my ice cream dropped a spoon on the floor then put it in my bag anyway. Right in front of me like every employee isn't walking their gross shoes all over that floor. After I told her I didn't need a spoon. Had to throw all the spoons away.
C K
My daughter had to have a Baskin Robbins cake for her birthday and we stopped in and asked the young lady working to write Happy Birthday in purple frosting, and she did a fantastic job! The cake tasted delicious, and the employees are always so nice! We really appreciate them! 10+ Stars!
Ricky Candra
We always buy by the quartz. Price is always been $6.99 for 1 quart or $10.99 for 2 quarts. These prices are all the same on all BR stores.But then earlier we were just from your store, your 2 girl employees wanted to charge me $10.99 each!!Went to Southern Highland location which is closer to my home anyway. They sell by the prices i mentioned.Blue Diamond store you just lost a regular customer and please educate your employee on the pricings.
Sheila She
Better than dairy queen and not out of food items they claim they sale.
Better than dairy queen and not out of food items they claim they sale.
Nicholas Willis
Shout-out to Jesus and Leah tonight for singing happy birthday to my friend. Fast and friendly service they deserve a raise Customer service on Point Stop by and say Hi to them I was on my way to Cedar City Utah
julie alger
Ordered 2 scoops of pralines. The ice cream didn't have pralines in any of it just soggy nuts.
Exploring with Braddock
Came by to search for a last minute ice cream cake for a birthday. They had plenty already available and with just a little twick and we had ourselves a birthday cake.
Ordered a very expensive birthday cake only to be told at pick up they are out of decorations. They still charged me full price and rudely handed me my plan cake. My sweet 16 for her is ruined with absolutely no apologies or anything to make it right. I've ordered there for years as a loyal customer I am appalled by how I was treated tonight and on such a special occasion.
Atmosphere: 1
Service: 1
I recently visited the Baskin-Robbins on Blue Diamond Road. The store is clean and well-maintained, with a wide variety of ice cream flavors. The staff were friendly, but service was inconsistent. Prices are a bit high, especially for custom cakes, but the quality is good. Overall, a solid choice for ice cream lovers, though service can vary.
Atmosphere: 2
Food: 4
Service: 4
It's Baskin Robbins ice cream, which is great, but the girl who bagged my ice cream dropped a spoon on the floor then put it in my bag anyway. Right in front of me like every employee isn't walking their gross shoes all over that floor. After I told her I didn't need a spoon. Had to throw all the spoons away.
Great ice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scoop Sundae
Great service with a smile. Keep up the great work.
Awesome service and new flavors
It's Baskin Robbins ice cream, which is great, but the girl who bagged my ice cream dropped a spoon on the floor then put it in my bag anyway. Right in front of me like every employee isn't walking their gross shoes all over that floor. After I told her I didn't need a spoon. Had to throw all the spoons away.
My daughter had to have a Baskin Robbins cake for her birthday and we stopped in and asked the young lady working to write Happy Birthday in purple frosting, and she did a fantastic job! The cake tasted delicious, and the employees are always so nice! We really appreciate them! 10+ Stars!
We always buy by the quartz. Price is always been $6.99 for 1 quart or $10.99 for 2 quarts. These prices are all the same on all BR stores.But then earlier we were just from your store, your 2 girl employees wanted to charge me $10.99 each!!Went to Southern Highland location which is closer to my home anyway. They sell by the prices i mentioned.Blue Diamond store you just lost a regular customer and please educate your employee on the pricings.
Better than dairy queen and not out of food items they claim they sale.
Restaurantji Recommends
Better than dairy queen and not out of food items they claim they sale.
Shout-out to Jesus and Leah tonight for singing happy birthday to my friend. Fast and friendly service they deserve a raise Customer service on Point Stop by and say Hi to them I was on my way to Cedar City Utah
Ordered 2 scoops of pralines. The ice cream didn't have pralines in any of it just soggy nuts.
Came by to search for a last minute ice cream cake for a birthday. They had plenty already available and with just a little twick and we had ourselves a birthday cake.
Best ice cream, great service
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