Ordered breakfast burrito. Waitress asked what kind of cheese.. comes back 15 minutes later with burrito with "egg" and cheese only($11.50 total). I tell her that I'm wanting a breakfast burrito not just egg and cheese. She apologized and said she is new (understandable). Manager says I should tell them everything to go in it and each thing is an upcharge.. cool, why didn't I get that chance then? I asked initially what choices do I need to make. New waitress left to get answer and came back to tell me just choose cheese... I didn't have time to wait for another one, so I had them take the burrito back (not one bite), and PAID the bill. How embarrassing.. they actually took the money instead of acknowledging the training failure of the waitress. 3 or 4 time a week customer leaves over $11.50. Yup... no more money or gaming. Sad.
Atmosphere: 3
Food: 2
Service: 4
Lyn K.
OVERVIEW: I came here with a dinner-time pizza craving after an evening of ice skating in the adjacent and connecting building. Ample parking, and even designated Brooksy's parking spots to ensure patrons don't end up parking super far away due to saturated Ice Center guests. AMBIANCE: Very chill area. Walked up the steps through heavy wooden doors to the bar area and people playing table shuffleboard. I walked over to the main dining area, which was plentiful, and there were families and groups dining, watching one of the many TVs, or watching the hockey practice going on across the glass. SERVICE: I placed my takeout order with Jennifer, who helped me make some executive decisions for what my 10 year-old might like. I waited about 25 minutes for my food (no problem, she let me sit in a booth to wait and I browsed the internet, watched TV, and watched bits of hockey). To be fair she told me the wait would be about that time, so she did a great job setting the expectations. When our to-go order came out, The owner, John (?) came out, apologized for the delay, and made me aware that the pizza cooked and had a hole in it. I was perplexed at the disclosure, but when he opened the pizza I chuckled because there truly was no problem. Perhaps a thin spot in the dough when thinning it out, but I had zero issue with it. I tried to negate his need to apologize for anything but he insisted on making it right and gave us a far too generous gift certificate for a future visit. I told him it was unnecessary, but he insisted. I CANNOT speak highly enough of the attention to detail and customer service this place has! FOOD: Absolutely amazing! We got a Buffalo Chicken Pizza and it was a perfect flavor meld of buffalo wings and pizza. The cheese was perfectly gooey, the chicken was delicious, the crust had a great light char on the undercarriage, and man, I am not one to eat a lot of pizza crusts (usually they end up with the texture of cardboard) but holy moly this crust was good! Crispy on the outside, firm enough under the bulk of the pizza, but soft and tender on the inside! Best crust I've had, ever. We also got medium wings, perfectly cooked, tender insides, crispy outsides, and flavored well. They also hooked it up with plenty of blue cheese, carrots, and celery. My daughter got chicken tenders, and she demolished them, lol. OVERALL: Absolutely recommend. This has the vibes of a laidback bar and grill where everyone knows everyone else, and the fact that it's attached to my home ice rink is such a great plus! The food was amazing, but the service and the care they provide really puts this place over the top. Will definitely be back!
Josh A
Great food and friendly bartenders that keep your glass full! ??
Food: 5
Service: 5
Kim Ward
Great food and service!!!
Atmosphere: 5
Food: 5
Service: 5
Corey Keiley
Pizza was really good. Shockingly good to be honest. Now we came as a team and it took me over an 1.5 hours to get my pizza so I just took it to go. Beer and food was good though and my pizza in the truck solid.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Any Pizza
Lisa B.
We last minute decided to eat here with our entire softball team after a tournament. I called ahead to let them know our party of 25 was headed their way. They greeted us with smiles and the table was already set up with water. Food was amazing. I personally had the thin crust pizza and it was top notch! We all had individual tickets and a lot of kids. Staff was friendly and accommodating to both. We will definitely keep this place in mind for future celebration dinners! I will also be keeping it in mind for a take out pizza. Great job Brooksy's!
Cameron K.
I didn't dine while I was here but instead came in for a few drinks in the early afternoon. It was a relaxed environment and even though we only ordered beers the staff was attentive. Tons of seating at tables and at the bar and lots of TVs so it's the perfect spot to enjoy a game. I thought it was really unique that it overlooked an ice rink next door so you could watch a scrimmage game. Hockey isn't my thing, but it was really interesting to see! I was off the Strip visiting friends in town so that's how we ended up at Brooksy's. I wouldn't make a special trip off the trip just to come to this place though. Drinks were on special and lots of cold beers to chose from. The restaurant was clean including the bathrooms. I'd love to come back for another cold beer and try out the food when I'm back in the area.
Dennis S.
I eaten here like 6 time. The food has been very good. The service is a a+. And hey hockey moms are fun. Clean place. Here is the rose I made for my server
Luisa R.
Came here during the middle of the day, they were not busy but they had exactly the laid back environment that we were looking for, with extra cold beer! Wait staff was friendly and checked up on us to make sure we were taken care of. Plenty of sitting options, lots of tvs and shuffle board table. If you get bored with that, there are windows to view the ice rink next door and all of the action there! Restrooms are clean and parking is plentiful!
Gene Grefrath
Loved the service and the food. Good setup for watching the football and hockey games as well as live hockey in the attached rink.
Great pizza! Great wings! And you get to watch live hockey practice/games...definitely an underrated restaurant.
Atmosphere: 5
Food: 5
Service: 4
Josephine Patterson
Fun, comfortable atmosphere. Table top gaming, delicious food. I personally recommend the chorizo breakfast burrito.
Atmosphere: 5
Food: 5
Service: 5
Jenn W
The Jenn flavored wings (fire and lemon pepper together) are to die for! And I love me some Rhawnie, Virgil, and Bianca! They always make my Wednesday hockey nights a good one!
Ordered breakfast burrito. Waitress asked what kind of cheese.. comes back 15 minutes later with burrito with "egg" and cheese only($11.50 total). I tell her that I'm wanting a breakfast burrito not just egg and cheese. She apologized and said she is new (understandable). Manager says I should tell them everything to go in it and each thing is an upcharge.. cool, why didn't I get that chance then? I asked initially what choices do I need to make. New waitress left to get answer and came back to tell me just choose cheese... I didn't have time to wait for another one, so I had them take the burrito back (not one bite), and PAID the bill. How embarrassing.. they actually took the money instead of acknowledging the training failure of the waitress. 3 or 4 time a week customer leaves over $11.50. Yup... no more money or gaming. Sad.
Atmosphere: 3
Food: 2
Service: 4
OVERVIEW: I came here with a dinner-time pizza craving after an evening of ice skating in the adjacent and connecting building. Ample parking, and even designated Brooksy's parking spots to ensure patrons don't end up parking super far away due to saturated Ice Center guests. AMBIANCE: Very chill area. Walked up the steps through heavy wooden doors to the bar area and people playing table shuffleboard. I walked over to the main dining area, which was plentiful, and there were families and groups dining, watching one of the many TVs, or watching the hockey practice going on across the glass. SERVICE: I placed my takeout order with Jennifer, who helped me make some executive decisions for what my 10 year-old might like. I waited about 25 minutes for my food (no problem, she let me sit in a booth to wait and I browsed the internet, watched TV, and watched bits of hockey). To be fair she told me the wait would be about that time, so she did a great job setting the expectations. When our to-go order came out, The owner, John (?) came out, apologized for the delay, and made me aware that the pizza cooked and had a hole in it. I was perplexed at the disclosure, but when he opened the pizza I chuckled because there truly was no problem. Perhaps a thin spot in the dough when thinning it out, but I had zero issue with it. I tried to negate his need to apologize for anything but he insisted on making it right and gave us a far too generous gift certificate for a future visit. I told him it was unnecessary, but he insisted. I CANNOT speak highly enough of the attention to detail and customer service this place has! FOOD: Absolutely amazing! We got a Buffalo Chicken Pizza and it was a perfect flavor meld of buffalo wings and pizza. The cheese was perfectly gooey, the chicken was delicious, the crust had a great light char on the undercarriage, and man, I am not one to eat a lot of pizza crusts (usually they end up with the texture of cardboard) but holy moly this crust was good! Crispy on the outside, firm enough under the bulk of the pizza, but soft and tender on the inside! Best crust I've had, ever. We also got medium wings, perfectly cooked, tender insides, crispy outsides, and flavored well. They also hooked it up with plenty of blue cheese, carrots, and celery. My daughter got chicken tenders, and she demolished them, lol. OVERALL: Absolutely recommend. This has the vibes of a laidback bar and grill where everyone knows everyone else, and the fact that it's attached to my home ice rink is such a great plus! The food was amazing, but the service and the care they provide really puts this place over the top. Will definitely be back!
Great food and friendly bartenders that keep your glass full! ??
Food: 5
Service: 5
Great food and service!!!
Atmosphere: 5
Food: 5
Service: 5
Pizza was really good. Shockingly good to be honest. Now we came as a team and it took me over an 1.5 hours to get my pizza so I just took it to go. Beer and food was good though and my pizza in the truck solid.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Any Pizza
We last minute decided to eat here with our entire softball team after a tournament. I called ahead to let them know our party of 25 was headed their way. They greeted us with smiles and the table was already set up with water. Food was amazing. I personally had the thin crust pizza and it was top notch! We all had individual tickets and a lot of kids. Staff was friendly and accommodating to both. We will definitely keep this place in mind for future celebration dinners! I will also be keeping it in mind for a take out pizza. Great job Brooksy's!
I didn't dine while I was here but instead came in for a few drinks in the early afternoon. It was a relaxed environment and even though we only ordered beers the staff was attentive. Tons of seating at tables and at the bar and lots of TVs so it's the perfect spot to enjoy a game. I thought it was really unique that it overlooked an ice rink next door so you could watch a scrimmage game. Hockey isn't my thing, but it was really interesting to see! I was off the Strip visiting friends in town so that's how we ended up at Brooksy's. I wouldn't make a special trip off the trip just to come to this place though. Drinks were on special and lots of cold beers to chose from. The restaurant was clean including the bathrooms. I'd love to come back for another cold beer and try out the food when I'm back in the area.
I eaten here like 6 time. The food has been very good. The service is a a+. And hey hockey moms are fun. Clean place. Here is the rose I made for my server
Came here during the middle of the day, they were not busy but they had exactly the laid back environment that we were looking for, with extra cold beer! Wait staff was friendly and checked up on us to make sure we were taken care of. Plenty of sitting options, lots of tvs and shuffle board table. If you get bored with that, there are windows to view the ice rink next door and all of the action there! Restrooms are clean and parking is plentiful!
Loved the service and the food. Good setup for watching the football and hockey games as well as live hockey in the attached rink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Chicken Wings
Restaurantji Recommends
Tina the server very friendly.
Excellent chicken.... Really really excellent.
Atmosphere: 5
Food: 5
Service: 5
Great pizza! Great wings! And you get to watch live hockey practice/games...definitely an underrated restaurant.
Atmosphere: 5
Food: 5
Service: 4
Fun, comfortable atmosphere. Table top gaming, delicious food. I personally recommend the chorizo breakfast burrito.
Atmosphere: 5
Food: 5
Service: 5
The Jenn flavored wings (fire and lemon pepper together) are to die for! And I love me some Rhawnie, Virgil, and Bianca! They always make my Wednesday hockey nights a good one!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Any Pizza, Chicken Wings