Don't be surprised now you're using a kiosk to place your order even if you pay cash
Vicente Abrego
I really like hamburgers. But the customer service from the manager in the morning has been the worst experience, this burger king in Bonanza and Easter denied me entry to the bathroom because they do not have enough staff because of the company, the tables are dirty, a crazy man from the street in the tables and above all bad manners of the employees with the customers who spend our money to get their salary paid without leaving behind the time it took to give us our purchase, it was 30 minutes of waiting because they are only interested in the customer who buys only for take through the drive-thru window, the unfortunate thing is that that is why they are candidates for disappearing.
Atmosphere: 2
Food: 4
Service: 1
Alexa Abrego
This is the worst experience I have ever got in the manager yelled at us for her BAD SERVICE AND EMPLOYEES we where waiting for service and nothing. We try ordering in the iPad they have, and we couldn't pay so we asked for help on it then they actually care after we waited 10 to 15 minutes of services and got nothing. Then with the food THAT WE PAY AND ORDER FOR. THEY WON'T GIVE US OUR FOOD AND DRINKS AT ALL AND THEY LEFT IT AT THE END OF THE SERVICE TABLET. They didn't open the restroom when we ask at all. THE MANAGER IS ABOUTSLY TRASH THEY DON'T GIVE NOTHING THEY HAVE NO MANNERS NOTHING. They don't clean the tables at all there were trash on the tables. There was a crazy person in there. I'm going to put a report on this place to the health security department for this is ABOUSTLEY Disgusting
Atmosphere: 1
Food: 1
Service: 1
chelo nrvz
Trash service. Tables are always dirty!!!! Ladies serving food have THE WORST ATTITUDES! FRIES WERE DAMM NEAR EMPTY !!! I need a refund ! Your staff at this location is rude and can't even make burgers correctly ! I understand things will get backed up and or happen but doesn't give them the right to talk to customers in such rude way!!!!!!!! And out of spite they gave me a quarter filled fries !! With how expensive food is now days I expect my food fresh and full at least get what one paid for !!!
Atmosphere: 1
Food: 1
Service: 1
Dora Schmidt
tasty burgers,clean
Atmosphere: 5
Food: 5
Service: 5
Lisa Rosario
They've revamped the place a while ago. The food was fast. I used my coupons and two ate for the cost of one burger. Value, comfort, clean ,cheap ,fast and easy. There was also someone at the register unlike McDonald's who makes you become a cashier without the
Atmosphere: 5
Food: 5
Service: 5
LaVerne Arnot
It was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, French Fries
Tony Gonzalez
The workers there was freshly rude to me it disabled veteran senior and God there was one nice person in the place. The food has changed greatly since I last ate at Burger King I will not eat at this Burger King ever
Atmosphere: 3
Food: 2
Service: 1
Karina sandoval
They don't feel like working, especially that man named Edwin! What a bad character he has?just because his horn doesn't sound good and he made a wrong order and threw my change at me ?terrible employee ????????
jose contreras
Great food but poor costumers service i hope you guys work on it
They have the worst customer service. Employees are rude and even if you are waving at them through the drive through window they will ignore you and keep talking to each other. When Alex finally came to the window we asked him for an extra item and he said he wasn't able to because there was a car behind.
Atmosphere: 1
Food: 1
Service: 1
Kenet Palencia
If you are planning to eat at burger King do not come to this location is always the same. Employees are rude and alex has a horrible attitude.
Atmosphere: 1
Food: 1
Service: 1
Ricky
The female Burger King employee that works on Saturday evening shift behind the register from 9am to 5 pm has very poor Customer Service. As I approached the counter to make my order she just stared at me waiting for me to speak. She did not even say "Hello, how can I I help you ?As I sat down to eat my food I noticed she greeted everyone who was Hispanic. But everyone that was Black she did not greet. That's very selective and racists. She definitely needs retraining.
Atmosphere: 3
Food: 5
Service: 1
Sarah Naegele
Rude employees, cold, dry burgers, old fries, soggy onion rings, and getting a drive through order at 9 pm when it is supposed to stay open until 12 almost impossible. The only thing that didn't suck was the root beer and strawberry shake.
Atmosphere: 1
Food: 1
Service: 1
Martina Martinez
Love this BK, so convenient to our home and also this was my eldest son's first job at this BK at 15yrs old now he's 34 and doing well in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Whopper Jr, French Fries, Classic Fries
Don't be surprised now you're using a kiosk to place your order even if you pay cash
I really like hamburgers. But the customer service from the manager in the morning has been the worst experience, this burger king in Bonanza and Easter denied me entry to the bathroom because they do not have enough staff because of the company, the tables are dirty, a crazy man from the street in the tables and above all bad manners of the employees with the customers who spend our money to get their salary paid without leaving behind the time it took to give us our purchase, it was 30 minutes of waiting because they are only interested in the customer who buys only for take through the drive-thru window, the unfortunate thing is that that is why they are candidates for disappearing.
Atmosphere: 2
Food: 4
Service: 1
This is the worst experience I have ever got in the manager yelled at us for her BAD SERVICE AND EMPLOYEES we where waiting for service and nothing. We try ordering in the iPad they have, and we couldn't pay so we asked for help on it then they actually care after we waited 10 to 15 minutes of services and got nothing. Then with the food THAT WE PAY AND ORDER FOR. THEY WON'T GIVE US OUR FOOD AND DRINKS AT ALL AND THEY LEFT IT AT THE END OF THE SERVICE TABLET. They didn't open the restroom when we ask at all. THE MANAGER IS ABOUTSLY TRASH THEY DON'T GIVE NOTHING THEY HAVE NO MANNERS NOTHING. They don't clean the tables at all there were trash on the tables. There was a crazy person in there. I'm going to put a report on this place to the health security department for this is ABOUSTLEY Disgusting
Atmosphere: 1
Food: 1
Service: 1
Trash service. Tables are always dirty!!!! Ladies serving food have THE WORST ATTITUDES! FRIES WERE DAMM NEAR EMPTY !!! I need a refund ! Your staff at this location is rude and can't even make burgers correctly ! I understand things will get backed up and or happen but doesn't give them the right to talk to customers in such rude way!!!!!!!! And out of spite they gave me a quarter filled fries !! With how expensive food is now days I expect my food fresh and full at least get what one paid for !!!
Atmosphere: 1
Food: 1
Service: 1
tasty burgers,clean
Atmosphere: 5
Food: 5
Service: 5
They've revamped the place a while ago. The food was fast. I used my coupons and two ate for the cost of one burger. Value, comfort, clean ,cheap ,fast and easy. There was also someone at the register unlike McDonald's who makes you become a cashier without the
Atmosphere: 5
Food: 5
Service: 5
It was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, French Fries
The workers there was freshly rude to me it disabled veteran senior and God there was one nice person in the place. The food has changed greatly since I last ate at Burger King I will not eat at this Burger King ever
Atmosphere: 3
Food: 2
Service: 1
They don't feel like working, especially that man named Edwin! What a bad character he has?just because his horn doesn't sound good and he made a wrong order and threw my change at me ?terrible employee ????????
Great food but poor costumers service i hope you guys work on it
Restaurantji Recommends
They have the worst customer service. Employees are rude and even if you are waving at them through the drive through window they will ignore you and keep talking to each other. When Alex finally came to the window we asked him for an extra item and he said he wasn't able to because there was a car behind.
Atmosphere: 1
Food: 1
Service: 1
If you are planning to eat at burger King do not come to this location is always the same. Employees are rude and alex has a horrible attitude.
Atmosphere: 1
Food: 1
Service: 1
The female Burger King employee that works on Saturday evening shift behind the register from 9am to 5 pm has very poor Customer Service. As I approached the counter to make my order she just stared at me waiting for me to speak. She did not even say "Hello, how can I I help you ?As I sat down to eat my food I noticed she greeted everyone who was Hispanic. But everyone that was Black she did not greet. That's very selective and racists. She definitely needs retraining.
Atmosphere: 3
Food: 5
Service: 1
Rude employees, cold, dry burgers, old fries, soggy onion rings, and getting a drive through order at 9 pm when it is supposed to stay open until 12 almost impossible. The only thing that didn't suck was the root beer and strawberry shake.
Atmosphere: 1
Food: 1
Service: 1
Love this BK, so convenient to our home and also this was my eldest son's first job at this BK at 15yrs old now he's 34 and doing well in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Whopper Jr, French Fries, Classic Fries