Showed up and all employees were not in a hurry to get any food out. I paid for my food, waited 15 minutes and then left without it so I could get on my flight. Somehow 6 people working would get 1 order out every 5 minites? Would give it 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
William L
The coffee machine needs a deep clean. I think I got poisoned by it. Worst thing I ever drank in my life.
Also severely understaffed. 15min to get my order. It was faster to get through security lol.
Atmosphere: 1
Food: 1
Service: 1
Mark Pereira
Had a bacon egg cheese croissanwich n a ham egg and cheese croissanwich. Delightful.
Atmosphere: 4
Food: 5
Service: 5
Hector Teran
BK and slots while you wait. Yes!
Atmosphere: 5
Food: 5
Service: 5
Maui J.
Solo sandwich is $9 a combo is $19 sandwich, fries and a drink Sandwich and drink also $19 so that make a 16 oz water $10 am I getting that right? The water is more than the sandwich ??
Atmosphere: 1
Food: 3
Service: 1
Claire Dockery
By all means, move at a glaical pace; you know how that *thrills* me.
Waited 15 minutes for a single order of chicken fries with background ambience of people complaining that the ice machine was empty (and presumably being ignored). Airport isn’t an ideal location for the slowest BK of all time.
Atmosphere: 1
Food: 3
Service: 1
Enika Pinto
Chose Burger King at Harry Reid Airport. I had cash on me because I wanted to use it all up instead of going through money exchange. I was already annoyed because I had to wait 5 minutes for someone to take my order. I guess it’s not like before where you just walk up and order at the counter. The girl there, her name was Kitty, an older lady, was straight up rude. She demanded I use the kiosk, but when I told her I had cash, she acted like she was being forced to take my order, like it was the biggest inconvenience ever.
While I was still ordering, another customer lined up behind me and she told them to just go order at the kiosk too. But clearly the cashier was working because she managed to take mine, so what’s the problem? If someone wants to order at the counter, why not just take it?
I gave her the cash and even said sorry for paying with it, trying to be polite, and she looked at me and said it’s bad luck to pay with cash. Seriously? She didn’t even say it nicely or acknowledge my apology. Just pure attitude. I get that they might be understaffed or whatever, but that’s not an excuse to treat people like crap. Have some basic respect.
Atmosphere: 1
Food: 1
Service: 1
Ege Kaya
I don't usually go out of my way to write bad reviews but the chicken royale I had here was quite possibly the worst thing I've ever eaten
Food: 1
Karen Jordan
Service at this Burger King is snail speed slow. You need to wait at least 30-40 min for your order. We ordered and waited forever. We were hoping to eat before boarding as we had enough time. But at a final boarding call, our food was still not ready. When I told the lady that we were being called to board our flight she was not bothered. She just said that it’s only 2 of them. She seemed slow and frustrated. The older lady serving at the counter should not be working. She’s old and struggled to get around the shop with a limp on her leg. The online screen ordering does not work properly and whilst waiting for our food, many people complained that they could not place orders. Seems like the staff are not happy to work as they looked unhappy and gave pathetic service. At a busy airport people are trying to get on a plane. Timing is critical and fast food should be fast.
It’s about what you’d expect at an airport. Pricy ($31 for two meals). However, the service was quick and friendly, and the food is on par with any other Burger King. The refillable drinks is a plus.
Atmosphere: 4
Food: 4
Service: 5
Serena Miller
I recently ordered here on a layover. I waited for over a half an hour for them to make three sandwiches and two French fries. I was going to miss my flight so I asked for a refund They were supposed to give me a refund for the food I never received and I still have yet to get my refund. I lost almost $50 because they have not refunded my money. And to top it all off they were extremely rude. I have called the corporate number to try to get my money back multiple times. I can't leave a message for anybody because voicemails are full. Could somebody please get back to me so I can get my money back.
Service: 1
Emily Engstrom
The kiosks were out of order, so we had to order at the counter. Not a problem, as I prefer face-to-face interaction anyway. You could tell the lady at the register was not used to taking orders as we had to repeat ourselves several times. Tables and self-service area were also well maintained.
Everything was fresh and made exactly as ordered. Tell me why the best BK experience I've had in years was at an airport terminal.
Atmosphere: 5
Food: 5
Service: 4
SoCal Vending
Staff is even worse than the food and that's saying a lot.
Disappointed, soggy and nasty breakfast
Atmosphere: 1
Food: 1
Service: 1
Showed up and all employees were not in a hurry to get any food out. I paid for my food, waited 15 minutes and then left without it so I could get on my flight. Somehow 6 people working would get 1 order out every 5 minites? Would give it 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
The coffee machine needs a deep clean. I think I got poisoned by it. Worst thing I ever drank in my life.
Also severely understaffed. 15min to get my order. It was faster to get through security lol.
Atmosphere: 1
Food: 1
Service: 1
Had a bacon egg cheese croissanwich n a ham egg and cheese croissanwich. Delightful.
Atmosphere: 4
Food: 5
Service: 5
BK and slots while you wait. Yes!
Atmosphere: 5
Food: 5
Service: 5
Solo sandwich is $9
a combo is $19 sandwich, fries and a drink
Sandwich and drink also $19 so that make a 16 oz water $10 am I getting that right? The water is more than the sandwich ??
Atmosphere: 1
Food: 3
Service: 1
By all means, move at a glaical pace; you know how that *thrills* me.
Waited 15 minutes for a single order of chicken fries with background ambience of people complaining that the ice machine was empty (and presumably being ignored). Airport isn’t an ideal location for the slowest BK of all time.
Atmosphere: 1
Food: 3
Service: 1
Chose Burger King at Harry Reid Airport. I had cash on me because I wanted to use it all up instead of going through money exchange. I was already annoyed because I had to wait 5 minutes for someone to take my order. I guess it’s not like before where you just walk up and order at the counter. The girl there, her name was Kitty, an older lady, was straight up rude. She demanded I use the kiosk, but when I told her I had cash, she acted like she was being forced to take my order, like it was the biggest inconvenience ever.
While I was still ordering, another customer lined up behind me and she told them to just go order at the kiosk too. But clearly the cashier was working because she managed to take mine, so what’s the problem? If someone wants to order at the counter, why not just take it?
I gave her the cash and even said sorry for paying with it, trying to be polite, and she looked at me and said it’s bad luck to pay with cash. Seriously? She didn’t even say it nicely or acknowledge my apology. Just pure attitude. I get that they might be understaffed or whatever, but that’s not an excuse to treat people like crap. Have some basic respect.
Atmosphere: 1
Food: 1
Service: 1
I don't usually go out of my way to write bad reviews but the chicken royale I had here was quite possibly the worst thing I've ever eaten
Food: 1
Service at this Burger King is snail speed slow. You need to wait at least 30-40 min for your order.
We ordered and waited forever. We were hoping to eat before boarding as we had enough time. But at a final boarding call, our food was still not ready. When I told the lady that we were being called to board our flight she was not bothered. She just said that it’s only 2 of them. She seemed slow and frustrated. The older lady serving at the counter should not be working. She’s old and struggled to get around the shop with a limp on her leg. The online screen ordering does not work properly and whilst waiting for our food, many people complained that they could not place orders. Seems like the staff are not happy to work as they looked unhappy and gave pathetic service. At a busy airport people are trying to get on a plane. Timing is critical and fast food should be fast.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
It’s about what you’d expect at an airport. Pricy ($31 for two meals). However, the service was quick and friendly, and the food is on par with any other Burger King. The refillable drinks is a plus.
Atmosphere: 4
Food: 4
Service: 5
I recently ordered here on a layover. I waited for over a half an hour for them to make three sandwiches and two French fries. I was going to miss my flight so I asked for a refund They were supposed to give me a refund for the food I never received and I still have yet to get my refund. I lost almost $50 because they have not refunded my money. And to top it all off they were extremely rude. I have called the corporate number to try to get my money back multiple times. I can't leave a message for anybody because voicemails are full. Could somebody please get back to me so I can get my money back.
Service: 1
The kiosks were out of order, so we had to order at the counter. Not a problem, as I prefer face-to-face interaction anyway. You could tell the lady at the register was not used to taking orders as we had to repeat ourselves several times. Tables and self-service area were also well maintained.
Everything was fresh and made exactly as ordered. Tell me why the best BK experience I've had in years was at an airport terminal.
Atmosphere: 5
Food: 5
Service: 4
Staff is even worse than the food and that's saying a lot.
Best Burger King taste and onion rings
Atmosphere: 5
Food: 5
Service: 5
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