Made the mistake to trust a drive thru with my dinner after a long day.. that’s on me. But the mushroom bisque today deserves zero stars. Not only is it noticeably less than the portions when you order inside, but it was so watery and had zero depth to it. The chicken enchilada chili is also watered down, way too liquid, and has minimal toppings inside. A huge disappointment. Watering down soup during dinner hours is crazy business. Zupas Eastern >>>> zupas blue diamond.
Food: 1
Service: 5
Lorien Johnson
I like thier food but it’s a bit pricey
M Z
2nd time in a row they skimp double edamame to a measly single portion & the girl acted with an attitude like she had to pay for it herself. Have seen 2x at other locations as well.
She surprisingly repeatedly tried to refuse making it right with a simple solution, while likely knowing the edamame she made was skimp the whole time. You don't pay for the edamame but I actually did so please include it, 2 means double on build a bowl.
On the plus side I now get a free bowl every few trips by never tipping again.
Food: 3
Service: 1
Breanna Kalliainen
Normally I like the food, but today I paid money for several extra strawberries… and every single one of them was tiny. I’d probably pay 50 cents for them, not nearly $2. You’d think they’d give you bigger ones if you’re paying for extra and not just taking the complimentary ones.
Food: 2
Carrie T
The worst food! So disappointed. Went for a fundraiser and the quality was not there. The rice in my protein bowl was so crunchy it hurt my teeth. It made the bowl inedible. The kids meal chicken tenders were a joke. One was barely a nugget. And that wasn't a one off, because both kids meals had a tiny tender. One of them had a sauce on it that I had to wipe off in order for my child to eat it. The drinks were flat, zero carbonation. I won't be returning.
Atmosphere: 3
Food: 1
Service: 3
David Mortenson
Ordered 20 sandwiches and 20 salads today for a group in Vegas. Food was excellent. Delivery was good, Everyone liked it. Healthy and tasty was the feedback.
Atmosphere: 5
Food: 5
Service: 5
Tony DiTommaso
We received excellent service from all team members, especially the manager, Brandon. We had a small issue with our meal, and Brandon went over and above to rectify the issue and made sure we were satisfied. Honestly, what he did wasn’t necessary, but he has a customer for life. I would recommend this eatery to anyone
Atmosphere: 5
Food: 5
Service: 5
Char Stone
Brandon was an exceptional employee. Super attentive and polite. Everyone was so nice and helpful. Best Zupas experience I have had in a while! My friend was talking about how she liked cucumber water and he cut her up fresh cucumbers! Probably one of the best customer service experiences i've had ever! Will definitely be back!
There were 2 young workers here tonight, Tyler and Erika, who were by themselves. The people kept coming in, and both young ladies kept a smile on their face and got everyone served in a timely manner. It sucks they were short staffed, but they were rockstars!!!
Atmosphere: 5
Food: 5
Service: 5
Sydney Kuehner
I loved Cafe Zupas! The food is casual but healthy and fresh. The staff were incredibly kind and it’s impossible not to feel welcomed the second you walk in.
Really good food until i saw a dead fruit fly on my cheesecake. I then saw another tiny bug of sorts on the plate crawling around. Restaurants should really have better control over bugs. The sandwiches were delicious though. Staff was extremely friendly and gave free samples.
Atmosphere: 4
Food: 3
Service: 5
Serenity Chaos
Vegetarian options: Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Trish
It's my favorite place for lunch. I go at least once a week. I have never been much of a salad person, but I crave there's.
I love the food and the staff at the eastern location are amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Salad
Brandon Henschel
Each time I order from this location, the food comes out extremely messy and the service is absolutely terrible. Shame because we’re local and we really like Café Zupas but this location has a really bad attitude and bad service.
Made the mistake to trust a drive thru with my dinner after a long day.. that’s on me. But the mushroom bisque today deserves zero stars. Not only is it noticeably less than the portions when you order inside, but it was so watery and had zero depth to it. The chicken enchilada chili is also watered down, way too liquid, and has minimal toppings inside. A huge disappointment. Watering down soup during dinner hours is crazy business.
Zupas Eastern >>>> zupas blue diamond.
Food: 1
Service: 5
I like thier food but it’s a bit pricey
2nd time in a row they skimp double edamame to a measly single portion & the girl acted with an attitude like she had to pay for it herself. Have seen 2x at other locations as well.
She surprisingly repeatedly tried to refuse making it right with a simple solution, while likely knowing the edamame she made was skimp the whole time. You don't pay for the edamame but I actually did so please include it, 2 means double on build a bowl.
On the plus side I now get a free bowl every few trips by never tipping again.
Food: 3
Service: 1
Normally I like the food, but today I paid money for several extra strawberries… and every single one of them was tiny. I’d probably pay 50 cents for them, not nearly $2. You’d think they’d give you bigger ones if you’re paying for extra and not just taking the complimentary ones.
Food: 2
The worst food! So disappointed. Went for a fundraiser and the quality was not there. The rice in my protein bowl was so crunchy it hurt my teeth. It made the bowl inedible. The kids meal chicken tenders were a joke. One was barely a nugget. And that wasn't a one off, because both kids meals had a tiny tender. One of them had a sauce on it that I had to wipe off in order for my child to eat it. The drinks were flat, zero carbonation. I won't be returning.
Atmosphere: 3
Food: 1
Service: 3
Ordered 20 sandwiches and 20 salads today for a group in Vegas. Food was excellent. Delivery was good, Everyone liked it. Healthy and tasty was the feedback.
Atmosphere: 5
Food: 5
Service: 5
We received excellent service from all team members, especially the manager, Brandon.
We had a small issue with our meal, and Brandon went over and above to rectify the issue and made sure we were satisfied.
Honestly, what he did wasn’t necessary, but he has a customer for life.
I would recommend this eatery to anyone
Atmosphere: 5
Food: 5
Service: 5
Brandon was an exceptional employee. Super attentive and polite. Everyone was so nice and helpful. Best Zupas experience I have had in a while! My friend was talking about how she liked cucumber water and he cut her up fresh cucumbers! Probably one of the best customer service experiences i've had ever! Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, BBQ, Tomato Bisque, Salad, Pesto Chicken Sandwich
There were 2 young workers here tonight, Tyler and Erika, who were by themselves. The people kept coming in, and both young ladies kept a smile on their face and got everyone served in a timely manner. It sucks they were short staffed, but they were rockstars!!!
Atmosphere: 5
Food: 5
Service: 5
I loved Cafe Zupas! The food is casual but healthy and fresh. The staff were incredibly kind and it’s impossible not to feel welcomed the second you walk in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Restaurantji Recommends
Really good food until i saw a dead fruit fly on my cheesecake. I then saw another tiny bug of sorts on the plate crawling around. Restaurants should really have better control over bugs. The sandwiches were delicious though. Staff was extremely friendly and gave free samples.
Atmosphere: 4
Food: 3
Service: 5
Vegetarian options: Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
It's my favorite place for lunch. I go at least once a week. I have never been much of a salad person, but I crave there's.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Strawberry Harvest, Soup, Power Bowl, Tomato Bisque, Grilled Cheese & Tomato Soup, Salad, Nourish Bowl
I love the food and the staff at the eastern location are amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Salad
Each time I order from this location, the food comes out extremely messy and the service is absolutely terrible. Shame because we’re local and we really like Café Zupas but this location has a really bad attitude and bad service.
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