California Pizza Kitchen at Town Square

I always order online and pickup as I only have 30 minutes for my lunch break. My issue was back in may after submitting feedback about the extensive wait time. I got there and had to wait an additional 10 minutes for my small order. A manager named Michael played phone tag and never properly addressed the issue at all. Calling being placed on extreme holds. He did not put much energy into the situation at all and the wait and management is the reason for two stars.

Food: 3

Service: 1

Great place no wait and did not hurry us out I'll be back

Atmosphere: 5

Food: 5

Service: 5

First off, I’m hoping Management and the GM for this location in Town Square Las Vegas, NV sees this post and makes some immediate changes with regards to staffing and scheduling.
My husband and I used to dine-in FREQUENTLY, at least one night for dinner per week, until last May/June timeframe. We were regulars because we loved the servers! We looked forward to seeing True, Abby, Raquel, Jeremiah, and Michael Green (was so incredibly sad to hear of the sudden passing of Michael). Then beginning last Spring, we noticed none of the servers we know were there. I was told some were moved to day shifts and others are only on the schedule one or two days per week….so with all the thousands of restaurant choices in Las Vegas, we found other restaurants to have dinner. Today, on a whim, I stopped in around the lunch hour and saw True! Was ecstatic!! I hadn’t seen her in a few months! She was the reason we dined here so frequently! I’m hoping senior management will re-evaluate the person responsible for scheduling at this location, particularly if you want your regulars to return.
In an economy where restaurants are financially struggling and relying on local guests for revenue, it’s imperative, your best waitresses and waiters are given more than one or two shifts per week.

Service: 5

Everytime....YUM!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

The food was good just a little expensive.

Atmosphere: 5

Food: 5

Service: 5

The pizza is awesome, and plane spotting is the bonus! 🍕✈️🥰

Atmosphere: 5

Food: 5

Service: 5

I accidentally left my credit card after paying my bill. When I called later, the staff was very helpful and I went back and collected. It was no problem by showing my drivers license. I highly recommend this restaurant.

Atmosphere: 5

Food: 5

Service: 5

The food is great, I'm just hoping for more variety. 🤷🏾‍♂️

Atmosphere: 5

Food: 3

Service: 5

Such a 10/10 CPK experience this morning!! Went to grab some lunch so I walked in and placed an order - they looked totally swamped but they welcomed me with a kind and appreciative attitude!! Offered me a drink while I waited (I chose lemonade). True is so kind and considerate!!! Give her a RAISE!! Amazing service, if this place is out-of-your-way, it’s well worth it!!!

Atmosphere: 5

Food: 5

Service: 5

Gio is the best his kindness and attentiveness was great

Atmosphere: 5

Food: 4

Service: 5

First off, I want to say I had ZERO issue with the staff. The staff and service was lovely, the server was very attentive and we appreciated him very much.

Now this is where I have to switch into the negative side of things. First off, I used to love CPK when I still lived in California but it’s been a long time since I’ve been to one and I’ve never been to one since living in Las Vegas. I used to really enjoy the small plates they had on the menu so I was disappointed to see that the small plates have been removed from the menu. After going back and forth between options, I landed on the Steakhouse Salad. I got the full size when I definitely should have gotten the half size. When the salad came out it looked very wilted and the lettuce did not taste very fresh the steak bites were extremely overdone and very tough, almost inedible. I forgot to order the salad without cheese and that’s on me so I ate around it the best I good but it didn’t necessarily impede on my satisfaction as much as the wilted salad did.

You’ll have to excuse the TMI for this next portion of the review but I think it needs to be said. Midway through the meal, nature called (in a bad way) so I went to the bathroom. Both stalls were very dirty, like someone missed their number 2 but when nature is not only calling but screaming, you do what you gotta do. When I was finished fighting for my life, I noticed there was no toilet paper in the stall. After weighing my options, I had to end up using toilet seat liners and waddling my way to the other stall which was equally unkempt.

To add insult to injury, I was okay with what we were going to pay considering we had two gift cards (about an $80 altogether) but the gift cards did not work and we ended up paying out of pocket for our, what turned out to be, awful lunch experience. I will not be coming back to this location.

Atmosphere: 4

Food: 1

Service: 5

Always so busy. I wish the waiting area had more space because it's too hot to stand outside. But the food was good.

I must say I was excited to come here because I used to go to the one at the Mirage but it was a very disappointing experience. I had the Thai salad which hardly had any dressing and the chicken was dry and hard. The cauliflower pizza was good. It took over an hour to get our food I was so hungry that I thought I was going to eat the napkins. I may try again but I don't know if it'll be anytime soon.

Great food my first time here and I was totally satisfied

Recently I had a pretty bad experience at the TO location. Bad enough that I sure wasn't going back to that location, nor was I sure I'd be going back to any other location for that matter. I figured I'd give this location a chance considering I had a gift card I didn't want to go to waste. I'm glad we decided to come here.

Came in for lunch on a Saturday. The place wasn't dirty, and though it was busy, it had some people eating.

For food, this time we decided to go a different route. We ended up ordering two burgers and a big salad to share.

The salad was pretty good, so good that we finished eating it before we touched our burgers.

The burgers were surprisingly very good. I mean, I ain't no foodie and though I enjoy a simple burger, I don't sign up to paying outrageous prices for fancy burgers. With that said, this has to be one of the better burgers I have eaten at least in a very long time. The burger has plenty of meat and bacon which I am not a big fan of. We paid over $18 for the burger, which I found pricey though it was a great burger and had some amazing potato chips/fries. Considering the price, I'd expect more of the fries so that's one complaint. I don't know if this food chain will make it, but for now, I think I'd be back for the burger especially if I come across deals.