Capital One Café

Capital one is moving away from having branches to cafe's. It's disappointing, I could not withdraw cash that I need for international travel. Foreign countries are strict with exchanges, so I need brand new bills. However, atms can have old and wrinkled bills. It's very disappointing, if you're against cashless society, do not support these type of banks. I myself am a long term client of theirs, and I'm not happy where they're going. At least Chase has many branches here in Las Vegas.

Food: 1

Nice coffee. Plenty of space.

The staff doesn't seem to know the policy. We went to Las Vegas lounge and were told a specific time to be back on our boarding pass. When we got back a different employee gave us a new and different time. So we stood in the line a second time for nothing. They also couldn't seem to figure out how many people we were allowed to bring even though 2 of us were members and we had one guest. I understand the lounge is new but the additude over their mistake was 100% not necessary.

Service: 1

Best coffee I had the entire time I visited Las Vegas. Relaxed atmosphere with good food options. Open to all people not just Capital One customers. Being here makes you feel like you’re missing out by not being a Capital One customer though.

Atmosphere: 5

Food: 5

Service: 5

This is a very unique concept of having a bank branch within a cafe! Granted, many of the banking services require an ambassador to call the bank and walk the customer through steps of doing things, but they are still very nice about it and I had no difficulty opening a checking account. Being able to take care of my banking needs in a relaxed coffee shop environment is a refreshing experience that makes me never want to go to a traditional bank again. The staff are extremely helpful and kind. The cafe has great vibes, interesting art and delicious drinks. The honey lavender drink I would describe as kind of strange but very good. Plus, drinks are 50% off when you pay with a Capital One card, which is an amazing deal. I'll admit this place is a pretty far drive from my house, but if I happen to be down by the strip I'll definitely find an excuse to come back!

Atmosphere: 5

Food: 5

Service: 5

Great space to work, clean and cozy. As capital one card holder, I got 50% discount for beverages. They also have sandwiches/ toast, so we had lunch there too, very convenient.

The most disrespectful and rude Capital One Cafe I've been to between Texas, California, and Nevada. They openly gossip about you in front of your face and still laugh in front of you and accuse you of being "sick". A total slap of disrespect by Capital One employees. The employees can't even follow their own mantra. Making me think twice about going back to this particular capital one cafe.

Atmosphere: 1

Food: 1

Service: 1

It’s a great place to work remotely. I really enjoyed the avocado toast, but I wish it were half-price like the beverages with my card.

Atmosphere: 5

Food: 5

Service: 5

Very good services especially from Jonathan the barista. He have a bright smile and positive vibe. I enjoy my drink in the cafe!

Atmosphere: 5

Food: 5

Service: 5

The bankers are always very helpful with any questions regarding credit cards, banking, etc. They are so much more helpful than the Capital One phone line.
Plus, the ambiance and the coffee are nice.

Atmosphere: 5

Food: 5

Service: 5

As a capital one business client for over 20 years, today is my first time visiting the cafe out of curiosity. I took a seat while I was waiting for my wife to order her coffee. This black guy comes over and says, "You can not sit here. You can find empty space in the back," We left the damn place, and I am closing all my captial accounts today!

Atmosphere: 1

Food: 1

Service: 1

Ok. How brilliant is it to run a financial service in a cafe environment. We are a customer and love the cafe whenever we go to the mall. This LV branch is like the one in CA.

Atmosphere: 5

Food: 5

Service: 4

Why would anyone line up for Starbucks over this place is beyond me. =P

This place is amazing. Good coffee (better than Starbucks for sure), friendly staffs, and comfortable space.
Our family was here after we check out our hotel around 11am, and our flight is 7pm. We took our luggage here and relax with drink and great wifi.
Because I got Capital One card, I was able to reserve a nook for my family, we get to sit inside and relax with 50% off drinks.
This is the best place to relax and wait for a flight!

Atmosphere: 5

Food: 5

Service: 5

Extremely limited banking service. The only available ATM machine did not even work complete when I was there. I had to walk to CVS to deposit money. Pretty cafe, banking service basically useless. Sad.

Atmosphere: 5

Food: 3

Service: 2

Reasonable priced sandwiches and beverages. Cozy atmosphere

Atmosphere: 5

Food: 5

Service: 5