The staff is always cool and the food is always fresh. Been going to this location for quite some time now, the.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Hamburger, French Fries
DAVID DEAN
Service with a smile WOW it's been a while 🙏🏿 thx . and it's very clean for a fast food place.
Atmosphere: 5
Food: 5
Service: 5
Andre Nico
Why, if the window says it closes at 12:00 a.m., whenever I go by at 11:30 p.m., they no longer serve me? And I look out the window and there are people inside.
Atmosphere: 2
Food: 5
Service: 2
Sabra Higbee
The lobby was very clean and a very welcoming environment. The cashier jacob was so friendly and he was very knowledgeable about the menu. He is very good at what he does He made an awesome shake
Atmosphere: 5
Food: 5
Service: 5
Gems
Got the wrong order went back and lady said she couldn’t do anything said she could give me 2 combos and only charge me for 1 when I payed she charged me for the 2 combos so now I have 2 burgers I didn’t want and I was overcharged worse service ever
Service: 1
Alberto Lopez
Didnt get the sandwich i ordered. Gave me a more basic one and still charged more for other
Atmosphere: 2
Food: 2
Service: 4
Kathleen H
We placed our order on the app. We go in the drive thru. The lady said can you park in the front we are still making your burgers. The Western Bacon burger is my favorite burger. This was hands down the worst burger ever! If this was just made I hate to see what is sitting around!
Atmosphere: 1
Food: 1
Service: 1
Carmen Sanchez
I went today, Friday, August 8 at 12:45pm and got a Famous Star meal. When I got to work and started eating my hamburger, there was a long hair in my hamburger as well as in the fries. I do not appreciate this service as all.
Atmosphere: 2
Food: 1
Service: 3
Valerie Ramirez
I love coming here dinning & drive thru. I had a great experience, will definitely come back. There is this young lady who is usually there in the afternoons Fernanda and her customer service is 10/10. She accommodates to your needs and is helpful, patient, and friendly. She checks on you if you need anything and offers to remove your tray if you dine in. The food here is also fresh and hot which I love and the dinning is always looking clean as she cleans the tables and clears the trays. She understands what customer service is and I love that, she needs a promotion as many don’t understand customer service, I will definitely be coming back !
Atmosphere: 5
Food: 5
Service: 5
Axios
Stood on the register for around 3-5min with no other customer in line. Not one employee took my order. Will definitely never come here again. No wonder it's empty at this time. Very poor service.
Unbelievably bad experience. The clerk was cold and unfriendly, and the food had zero flavor. My husband and I came in for a promotion, but left deeply disappointed. To make matters worse, we both ended up with stomach issues that lasted two days. The restaurant itself was dimly lit and stuffy—the air conditioning had been turned off, apparently to discourage people from staying too long. Honestly, it felt uncomfortable and unwelcoming from start to finish. Would not recommend.
Atmosphere: 1
Food: 1
Service: 2
John Mcclure
I asked for an ice water after being out in the heat, Told that they weren't handing out any more water, for the day at 2pm..Was dead as an door nail in there.
Atmosphere: 1
Service: 1
Norman
Excellent Customer Service by everyone, thumbs up guys, especially how u really don't get great Customer Service anymore, but the crew that was working ,by far the best I've have seen in a very long time. 😀
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Sandwich, French Fries
Sandra “Starr Vargas” Paredes
I ordered a grilled chicken sandwich with no cheese combo. A homeless person asked me for a meal I was nice enough to purchase a meal for him. My good deed for the day! I got Chicken Star nuggets and chicken sandwich, super dry the nuggets and grill chicken and the french fries for warmth. This place has so much potential. the restaurant was not busy and inside was totally empty. I don't see why employees don't keep up with the property outside. The outside of the property is absolutely awful. And one more thing I'm a person with a wheelchair they need to get automatic doors.
The staff is always cool and the food is always fresh. Been going to this location for quite some time now, the.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Hamburger, French Fries
Service with a smile WOW it's been a while 🙏🏿 thx . and it's very clean for a fast food place.
Atmosphere: 5
Food: 5
Service: 5
Why, if the window says it closes at 12:00 a.m., whenever I go by at 11:30 p.m., they no longer serve me? And I look out the window and there are people inside.
Atmosphere: 2
Food: 5
Service: 2
The lobby was very clean and a very welcoming environment. The cashier jacob was so friendly and he was very knowledgeable about the menu. He is very good at what he does
He made an awesome shake
Atmosphere: 5
Food: 5
Service: 5
Got the wrong order went back and lady said she couldn’t do anything said she could give me 2 combos and only charge me for 1 when I payed she charged me for the 2 combos so now I have 2 burgers I didn’t want and I was overcharged worse service ever
Service: 1
Didnt get the sandwich i ordered. Gave me a more basic one and still charged more for other
Atmosphere: 2
Food: 2
Service: 4
We placed our order on the app. We go in the drive thru. The lady said can you park in the front we are still making your burgers. The Western Bacon burger is my favorite burger. This was hands down the worst burger ever! If this was just made I hate to see what is sitting around!
Atmosphere: 1
Food: 1
Service: 1
I went today, Friday, August 8 at 12:45pm and got a Famous Star meal. When I got to work and started eating my hamburger, there was a long hair in my hamburger as well as in the fries. I do not appreciate this service as all.
Atmosphere: 2
Food: 1
Service: 3
I love coming here dinning & drive thru. I had a great experience, will definitely come back. There is this young lady who is usually there in the afternoons Fernanda and her customer service is 10/10. She accommodates to your needs and is helpful, patient, and friendly. She checks on you if you need anything and offers to remove your tray if you dine in. The food here is also fresh and hot which I love and the dinning is always looking clean as she cleans the tables and clears the trays. She understands what customer service is and I love that, she needs a promotion as many don’t understand customer service, I will definitely be coming back !
Atmosphere: 5
Food: 5
Service: 5
Stood on the register for around 3-5min with no other customer in line. Not one employee took my order. Will definitely never come here again. No wonder it's empty at this time. Very poor service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Unbelievably bad experience. The clerk was cold and unfriendly, and the food had zero flavor. My husband and I came in for a promotion, but left deeply disappointed. To make matters worse, we both ended up with stomach issues that lasted two days. The restaurant itself was dimly lit and stuffy—the air conditioning had been turned off, apparently to discourage people from staying too long. Honestly, it felt uncomfortable and unwelcoming from start to finish. Would not recommend.
Atmosphere: 1
Food: 1
Service: 2
I asked for an ice water after being out in the heat, Told that they weren't handing out any more water, for the day at 2pm..Was dead as an door nail in there.
Atmosphere: 1
Service: 1
Excellent Customer Service by everyone, thumbs up guys, especially how u really don't get great Customer Service anymore, but the crew that was working ,by far the best I've have seen in a very long time. 😀
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Sandwich, French Fries
I ordered a grilled chicken sandwich with no cheese combo. A homeless person asked me for a meal I was nice enough to purchase a meal for him. My good deed for the day! I got Chicken Star nuggets and chicken sandwich, super dry the nuggets and grill chicken and the french fries for warmth. This place has so much potential. the restaurant was not busy and inside was totally empty. I don't see why employees don't keep up with the property outside. The outside of the property is absolutely awful. And one more thing I'm a person with a wheelchair they need to get automatic doors.
Atmosphere: 4
Food: 4
Service: 5
Drive thou was fast and friendly.
Food: 5
Service: 5
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