Here’s the problem. I have been going there for years. It’s my birthday. Nothing. Becker Gaming apparently does not approve of an any extra celebration for birthdays. Not even a free scoop of ice cream. Very cheap. I don’t blame the employees but, management sucks. I know now that I am not valued. Congrats. You lost me as a regular. After 10 years. I will go somewhere where I am valued.
Atmosphere: 3
Food: 3
Service: 5
Kimberly Hyatt
Great bar! The food is fantastic! Cool atmosphere! Excellent staff! Yummy drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
Karina Lopez
I've been going here for years. It's USUALLY a great place. But the last few times the same server has been very rude. I've been just brushing it off but last weekend was just really bad.
I don't mind that sometimes she's too busy too refill your drink or follow up with you. I don't mind that she doesn't like small talk. I get they're busy so that's never been the problem. But last weekend the lady was in SUCH A RUSH to get us out the door. It's a 24 hr bar. We were expecting to buy drinks all night and watch games. But we weren't even done eating when she had already closed out our account and made us pay as soon as our food got there. We figured she was busy so we decided not to order more and leave her alone and not ask for anything at all.
But then she started walking past our table every few minutes making it a point to give us dirty looks. She made sure we knew she was giving us looks. We weren't being rowdy. We weren't being loud. We just kept to our selves. We were waiting for the rest of our friends to get off shift and planned to hang out at this bar all night, since it's 24hrs.
The service before we paid was also terrible, but I wasn't going to complain. Not everyone is friendly and I brushed it off. She would bring the wrong drinks and when we told her she would literally roll her eyes and scoff. I asked for my burger medium rare and that request was ignored, she was literally looking off into the distance while i was ordering. When we would ask for things she would just not say anything and walk away. We asked about a menu item that was discontinued, as a conversation starter, and she just starter talking under her breath. It was SO uncomfortable that we just stopped asking her for things and started asking the younger lady. We didn't want any problems so we just tried to avoid her. The younger lady was VERY nice, she was great.
We were waiting for more friends. It was going to be a decent number of military/ first responders ready to blow off steam. We were ready to buy food and drinks all night. But we were so incredibly uncomfortable that we texted the rest of our group to meet us somewhere else and we left. She and the bar would have made a decent amount of money that night. Not that you should base your customer service on how much you're going to make, but that's just my opinion.
For years, this has been my go to bar. When we have people come in from out of town or our group is celebrating anything, I always bring people here. The food is great. The prices are reasonable. The atmosphere is amazing. USUALLY the service is great. The bar is pretty clean. And the theme is very unique. This place is literally the best!
But this was the final straw. You have lost a loyal customer. I will never go back to this bar. And I know losing one customer isn't a big deal. I'm not trying to make it a big deal. But I felt I should at least share my experience.
Atmosphere: 4
Food: 4
Service: 2
Fun times with FeFe
I have always wanted to go inside this really cool, unique looking building on the south east corner of lakemead and buffalo. It is so cute. It looks 2 story but it is only one which is great for ADA. Its clean, the tables, bathroom and bar all were. It looks a little rough around the edges but that is intentional a d part of the apeal. The inside is fun and themed fantastically. The staff were friendly and Helpful to a first timer. They have tables to eat at if you dont want to gamble or you can sit at the bar. My servers were Teresa, Nickki and Christy. All very nice ladies and made me comfortable and made me laugh. I ordered a Philly, I couldnt decide between that or the French Dip Sandwich but I finally settled on the Philly becouse I think ppl can get very critical of them. I thought it was great, at 17.00, maybe a dollar or 2 more then I would charge, however the service and the taste definitely make up for it. Unfortunately they do not offer military discount, if they did even 10% I would be back every week! It has ample parking. Worth leaving the strip for but it is definitely a neighborhood bar. They have the Games on. They have a lot of patriot fans but They are a cowboys bar. If you want a break from a busy day and want good, laid back vibes head over to Charlies 100% recommended!
Atmosphere: 5
Food: 5
Service: 5
Pam McFarlin
Great little neighborhood place!!! Definitely will go again
Atmosphere: 5
Food: 5
Service: 5
Jessica Ranftl
Went for first time tonight. Excellent service, great food and drinks. Will come back! Check was less than expected
Atmosphere: 5
Food: 5
Service: 5
Michael Goodman
Good vibes bar. Friendly staff
Robert Kane
A very pleasant place with highly professional staff.
Jim Mahan
By far THE Best cheeseburger I've had in Nevada ever ! Kind of a drive but worth every bit of it...... But good food; great service, good atmosphere & fair prices. We'll go back for sure.
Here’s the problem. I have been going there for years. It’s my birthday. Nothing. Becker Gaming apparently does not approve of an any extra celebration for birthdays. Not even a free scoop of ice cream. Very cheap. I don’t blame the employees but, management sucks. I know now that I am not valued. Congrats. You lost me as a regular. After 10 years. I will go somewhere where I am valued.
Atmosphere: 3
Food: 3
Service: 5
Great bar! The food is fantastic! Cool atmosphere! Excellent staff! Yummy drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
I've been going here for years. It's USUALLY a great place. But the last few times the same server has been very rude. I've been just brushing it off but last weekend was just really bad.
I don't mind that sometimes she's too busy too refill your drink or follow up with you. I don't mind that she doesn't like small talk. I get they're busy so that's never been the problem. But last weekend the lady was in SUCH A RUSH to get us out the door. It's a 24 hr bar. We were expecting to buy drinks all night and watch games. But we weren't even done eating when she had already closed out our account and made us pay as soon as our food got there. We figured she was busy so we decided not to order more and leave her alone and not ask for anything at all.
But then she started walking past our table every few minutes making it a point to give us dirty looks. She made sure we knew she was giving us looks. We weren't being rowdy. We weren't being loud. We just kept to our selves. We were waiting for the rest of our friends to get off shift and planned to hang out at this bar all night, since it's 24hrs.
The service before we paid was also terrible, but I wasn't going to complain. Not everyone is friendly and I brushed it off. She would bring the wrong drinks and when we told her she would literally roll her eyes and scoff. I asked for my burger medium rare and that request was ignored, she was literally looking off into the distance while i was ordering. When we would ask for things she would just not say anything and walk away. We asked about a menu item that was discontinued, as a conversation starter, and she just starter talking under her breath. It was SO uncomfortable that we just stopped asking her for things and started asking the younger lady. We didn't want any problems so we just tried to avoid her. The younger lady was VERY nice, she was great.
We were waiting for more friends. It was going to be a decent number of military/ first responders ready to blow off steam. We were ready to buy food and drinks all night. But we were so incredibly uncomfortable that we texted the rest of our group to meet us somewhere else and we left. She and the bar would have made a decent amount of money that night. Not that you should base your customer service on how much you're going to make, but that's just my opinion.
For years, this has been my go to bar. When we have people come in from out of town or our group is celebrating anything, I always bring people here. The food is great. The prices are reasonable. The atmosphere is amazing. USUALLY the service is great. The bar is pretty clean. And the theme is very unique. This place is literally the best!
But this was the final straw. You have lost a loyal customer. I will never go back to this bar. And I know losing one customer isn't a big deal. I'm not trying to make it a big deal. But I felt I should at least share my experience.
Atmosphere: 4
Food: 4
Service: 2
I have always wanted to go inside this really cool, unique looking building on the south east corner of lakemead and buffalo. It is so cute. It looks 2 story but it is only one which is great for ADA. Its clean, the tables, bathroom and bar all were. It looks a little rough around the edges but that is intentional a d part of the apeal. The inside is fun and themed fantastically. The staff were friendly and Helpful to a first timer. They have tables to eat at if you dont want to gamble or you can sit at the bar. My servers were Teresa, Nickki and Christy. All very nice ladies and made me comfortable and made me laugh. I ordered a Philly, I couldnt decide between that or the French Dip Sandwich but I finally settled on the Philly becouse I think ppl can get very critical of them. I thought it was great, at 17.00, maybe a dollar or 2 more then I would charge, however the service and the taste definitely make up for it. Unfortunately they do not offer military discount, if they did even 10% I would be back every week! It has ample parking. Worth leaving the strip for but it is definitely a neighborhood bar. They have the Games on. They have a lot of patriot fans but They are a cowboys bar. If you want a break from a busy day and want good, laid back vibes head over to Charlies 100% recommended!
Atmosphere: 5
Food: 5
Service: 5
Great little neighborhood place!!! Definitely will go again
Atmosphere: 5
Food: 5
Service: 5
Went for first time tonight. Excellent service, great food and drinks. Will come back! Check was less than expected
Atmosphere: 5
Food: 5
Service: 5
Good vibes bar. Friendly staff
A very pleasant place with highly professional staff.
By far THE Best cheeseburger I've had in Nevada ever ! Kind of a drive but worth every bit of it...... But good food; great service, good atmosphere & fair prices. We'll go back for sure.
Good for food and pleasant staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent wait staff. Could be a little more attentive. We waited for 15 minutes for our check. But it was Sunday football day. Good nevertheless.
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: No kids allowed
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Breaded Chicken Sandwich, Country Fried Steak, Chicken Tenders
I had a burger and it was excellent, cooked just right
Atmosphere: 4
Food: 5
Service: 5
Great service. Great environment. Great prices for steak and eggs.
Atmosphere: 5
Food: 4
Service: 5
Service is great! Breakfast is amazing. Great prices & atmosphere. Sue Rosa Sabrina are all awesome!!!
Atmosphere: 5
Food: 5
Service: 5
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