Customer service sucks , manager is unprofessional and likes to be on the phone while she’s taking order does them wrong
Atmosphere: 1
Food: 1
Service: 1
jasminka cosic
Food was horid ordered kung pow chicken which was old and chicken chow main it tasted terrible ended up in a trash don’t suggest this place at all
Atmosphere: 1
Food: 1
Service: 1
Maritza Gamboa
Service was fast and food was not bad. BUT we found 2 hairs in 2 different dishes. Definitely not ours, very gross
Food: 2
Service: 2
Ayden King
Hot and fresh
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef with Broccoli, Combination
samantha myers
Like all other reviews cashier girl is rude and unwelcoming. Got the pepper steak, the beef texture was not correct at all. Seems like the beef was wet, soggy and slimy not steak texture. Couldn’t even get through eating a few bites. Offered it to my partner he also stated he’s never had experienced that texture before.
Atmosphere: 1
Food: 1
Service: 1
D H
Always quick and friendly. Food is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef with Broccoli, House Fried Rice, General Chicken, Mongolian Beef, Pot Stickers 8, Shrimp Fried Rice
SJO
Paid fifty bucks to get horrible food poisoning.
Food: 1
Mary grimmeissen
I ordered chicken teriyaki it was terrible chicken was overcooked vegetables were undercooked! When I called to tell them how terrible it was she said you always order something else I said I know how chicken teriyaki is supposed to taste! The teriyaki sauce was as thin as water
Food: 1
Service: 1
Paloma Tejeda
Don't let the reviews fool you! The food is excellent and affordable, and the service is fast. There are usually the same two people at the register. I initially had the same impression about customer service; it was rude. I am now a returning customer and lean more towards the lack of communication is because of cultural differences. The food is worth dealing with a quiet cashier.
Order general chicken the chicken came up saggy without any pineapple order a can soda they tell you they don’t have a cup they don’t have ice and then they charge you delivery fee three dollars plus the sales tax plus tell you to tip an additional three dollars to the delivery guy so between sales tax delivery and the additional tip you’re paying almost 9 dollars on two plates, which each plates cost you almost $12 for poor service poor customer service. I will be reporting this restaurant to the licensing and the Better Business Bureau first thing tomorrow morning. The lady that takes the order extremely rude and as I said after charging you all the additional fees, delivery fee three dollars they want you to tip on top of that so by the time you finish adding sales tax delivery and tip, you’re an additional nine dollars these people are coming to this country to rob You . so after spending over $35 on the previous order, they never get the general chicken replaced and corrected. Never brought any ice never brought any cups and then they try to get you for more money sounds like.Complete chaos
Atmosphere: 1
Food: 1
Service: 1
Maria Aguilar (Maria)
Great food and service will return again! ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pepper Steak, Sweet & Sour Chicken, House Fried Rice, Beef with Broccoli, Combination, Salad Bar, General Chicken, Mongolian Beef, Sesame Chicken, MA Pu Tofu with Pork, Hong Kong Style Chow Mein, Orange Chicken, Pot Stickers 8, Shrimp with Snow Peas, Shrimp Fried Rice, Hot & Sour Soup, Wonton Soup, Singapore Rice Noodle, Fried Wonton 12, Vegetable Egg Rolls 2
A M
The food was good but however the service was horrible bad bad attitudes and then they act like they didn’t want to provide any napkins or utensils
Ronita Elease
Delivery mostly, the food is good, service is nice and we order often.
Food: 5
Service: 5
beth ellyn rosenthal
One of the joys of dining is just stopping at an unknown, out-of-the-way Chinese restaurant and suddenly having a memorable meal. This is certainly true of China One.The food is spectacular. Take the cashew chicken. The dish was studded with juicy slices of white meat, flavorful and pearly. The celery and carrots were crunchy.The chow mein featured tasty noodles I couldn't stop slurping. And the fried rice was crispy and smushy all at once.I watched the chef prepare the food. Flames flared over the wok as he deftly kept everything under control.Of course there is no atmosphere and little to know decoration. It actually looks like eateries IN China.The real negative is the staff. Maybe it's cultural, but they were cold to the point of rude.Prices are affordable. Lunch specials are a steal. You can have a full meal for $10 or less.If you can stomach the difficulty of getting by the staff, this is a terrific place to eat. The tastiness of the food is worth it!
Vegetarian options: By definition Chinese food has a lot of vegetarian options. Asians in general are geniuses with vegetables.That is certainly true at One China. All the vegetables were fresh and cooked perfectly al dente. Yum.
Parking: Home Depot is the anchor. There is always plenty of parking. Maybe not right in front but still close by. FREE
Kid-friendliness: Nothing fancy so kids can be kids. What kid doesn't like Chinese food?
Wheelchair accessibility: This restaurant is in a large strip center. There is easy accessibility with lots of ramps.
Customer service sucks , manager is unprofessional and likes to be on the phone while she’s taking order does them wrong
Atmosphere: 1
Food: 1
Service: 1
Food was horid ordered kung pow chicken which was old and chicken chow main it tasted terrible ended up in a trash don’t suggest this place at all
Atmosphere: 1
Food: 1
Service: 1
Service was fast and food was not bad. BUT we found 2 hairs in 2 different dishes. Definitely not ours, very gross
Food: 2
Service: 2
Hot and fresh
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef with Broccoli, Combination
Like all other reviews cashier girl is rude and unwelcoming.
Got the pepper steak, the beef texture was not correct at all. Seems like the beef was wet, soggy and slimy not steak texture. Couldn’t even get through eating a few bites. Offered it to my partner he also stated he’s never had experienced that texture before.
Atmosphere: 1
Food: 1
Service: 1
Always quick and friendly. Food is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef with Broccoli, House Fried Rice, General Chicken, Mongolian Beef, Pot Stickers 8, Shrimp Fried Rice
Paid fifty bucks to get horrible food poisoning.
Food: 1
I ordered chicken teriyaki it was terrible chicken was overcooked vegetables were undercooked! When I called to tell them how terrible it was she said you always order something else I said I know how chicken teriyaki is supposed to taste! The teriyaki sauce was as thin as water
Food: 1
Service: 1
Don't let the reviews fool you! The food is excellent and affordable, and the service is fast. There are usually the same two people at the register. I initially had the same impression about customer service; it was rude. I am now a returning customer and lean more towards the lack of communication is because of cultural differences. The food is worth dealing with a quiet cashier.
Atmosphere: 5
Food: 5
Service: 5
FIrst time Last time
Food: 1
Restaurantji Recommends
Order general chicken the chicken came up saggy without any pineapple order a can soda they tell you they don’t have a cup they don’t have ice and then they charge you delivery fee three dollars plus the sales tax plus tell you to tip an additional three dollars to the delivery guy so between sales tax delivery and the additional tip you’re paying almost 9 dollars on two plates, which each plates cost you almost $12 for poor service poor customer service. I will be reporting this restaurant to the licensing and the Better Business Bureau first thing tomorrow morning. The lady that takes the order extremely rude and as I said after charging you all the additional fees, delivery fee three dollars they want you to tip on top of that so by the time you finish adding sales tax delivery and tip, you’re an additional nine dollars these people are coming to this country to rob You . so after spending over $35 on the previous order, they never get the general chicken replaced and corrected. Never brought any ice never brought any cups and then they try to get you for more money sounds like.Complete chaos
Atmosphere: 1
Food: 1
Service: 1
Great food and service will return again! ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pepper Steak, Sweet & Sour Chicken, House Fried Rice, Beef with Broccoli, Combination, Salad Bar, General Chicken, Mongolian Beef, Sesame Chicken, MA Pu Tofu with Pork, Hong Kong Style Chow Mein, Orange Chicken, Pot Stickers 8, Shrimp with Snow Peas, Shrimp Fried Rice, Hot & Sour Soup, Wonton Soup, Singapore Rice Noodle, Fried Wonton 12, Vegetable Egg Rolls 2
The food was good but however the service was horrible bad bad attitudes and then they act like they didn’t want to provide any napkins or utensils
Delivery mostly, the food is good, service is nice and we order often.
Food: 5
Service: 5
One of the joys of dining is just stopping at an unknown, out-of-the-way Chinese restaurant and suddenly having a memorable meal. This is certainly true of China One.The food is spectacular. Take the cashew chicken. The dish was studded with juicy slices of white meat, flavorful and pearly. The celery and carrots were crunchy.The chow mein featured tasty noodles I couldn't stop slurping. And the fried rice was crispy and smushy all at once.I watched the chef prepare the food. Flames flared over the wok as he deftly kept everything under control.Of course there is no atmosphere and little to know decoration. It actually looks like eateries IN China.The real negative is the staff. Maybe it's cultural, but they were cold to the point of rude.Prices are affordable. Lunch specials are a steal. You can have a full meal for $10 or less.If you can stomach the difficulty of getting by the staff, this is a terrific place to eat. The tastiness of the food is worth it!
Vegetarian options: By definition Chinese food has a lot of vegetarian options. Asians in general are geniuses with vegetables.That is certainly true at One China. All the vegetables were fresh and cooked perfectly al dente. Yum.
Parking: Home Depot is the anchor. There is always plenty of parking. Maybe not right in front but still close by. FREE
Kid-friendliness: Nothing fancy so kids can be kids. What kid doesn't like Chinese food?
Wheelchair accessibility: This restaurant is in a large strip center. There is easy accessibility with lots of ramps.
Atmosphere: 2
Food: 5
Service: 2
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