Pizza is pizza, too expensive on my opinion, salad is good!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salad, Pizza
#CLOSÑIERO P.R. (MoReNiTo)
Great service .. but there was some rude people and manager didn't put orders
Atmosphere: 4
Food: 4
Service: 5
Justin Wilkins
Overpriced food but the staff was great.
Atmosphere: 5
Food: 3
Service: 5
Tashea
My son and I waited in line for a long time for help and then they let someone else crowd us once we were next. Horrible experience we just left.
Service: 1
Rawan A.
Great If you got little ones. Cheese pizza with stuffed crust is thin but good.
Kid-friendliness: Made for kids.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Birthday Cake, Large Pizza, Side of Lite Ranch, Party Pack
Maina Paahana
Spent 300 dollars for my daughter birthday at this place and they refused to give her a birthday hat! Even offered to pay for it. Don’t buy the wings they were not worth it.
Atmosphere: 1
Food: 1
Service: 1
Jess Smith
1/5 stars - AVOID CHUCK E. CHEESE'S AT ALL COSTS
I am still fuming as I write this review about the absolutely appalling experience my family and I had at Chuck E. Cheese's. We had booked a birthday party for my 10-year-old son, which was generously paid for by his grandparents through a gift card purchased directly from the Chuck E. Cheese's website. You would think that would be a straightforward transaction, but boy were we wrong.
Upon the end of what seems like a good birthday party, the staff refused to honor the gift card, claiming it was invalid. Mind you I spoke to the hostess an hour ahead of time to tell her I'd pay with a gift card. I was shocked and embarrassed in front of my child and the other party guests. I tried to explain the situation to the manager, but they were completely unhelpful and unapologetic. Instead of trying to resolve the issue, they called the police on me! Can you believe it? I was mortified.
To make matters worse, they demanded that I pay a $50 deposit to leave the premises, which I reluctantly did just to avoid further humiliation. But here's the kicker - they didn't even give me a receipt for the payment! They rang it up as "2 hours of Freeplay and 3 soft drinks" instead of the deposit, which means I have no proof of the payment. I am essentially out $50 with no recourse.
The nerve of these people is staggering. They have no regard for customer service or basic human decency. They ruined my son's birthday party and left me feeling disrespected and scammed. I will never set foot in a Chuck E. Cheese's again and would advise others to do the same. The lack of accountability and professionalism is appalling.
DO NOT TRUST CHUCK E. CHEESE'S WITH YOUR MONEY OR YOUR CHILD'S BIRTHDAY PARTY. They clearly do not care about their customers or their reputation. Take your business (and your children) elsewhere.
Atmosphere: 2
Food: 2
Service: 1
Johana Galicia
Everything is good, except for the fact that when it comes to prizes, they never have what's on display. They need to restock most of the time, and it's very stressful and annoying!!!
Atmosphere: 5
Food: 4
Service: 4
Balmoris Perez
It is so fun my son love it and we hope to go again
Atmosphere: 5
Food: 5
Service: 5
kristy staton
The people was really nice and the food was great but I didn't know that paying for wings 20.00 and only getting 8 wings I really felt ripped off. And I was going to play a few games when I asked I would have to pay at the least 22.00 I didn't want to buy a game just play one and spent about 5.00 while I waited for the pizza.
My daughters were there today we paid for tickets for the bounce house. And that was closed for a long time, my daughter went to tell the lady...she went to open it but after 15 minutes she brought my daughters down...
Carolyn Martinez
Really not worth the price but my kids do love it so I pay it
Atmosphere: 4
Service: 3
Raven McCarty
Place is great for kids Get the summer pass, you can get games everyday for 2 months
Atmosphere: 3
Food: 2
Service: 2
Mercedes Carretero
For birthday parties it's horrible never again saying goodbye to you chuck e cheese
Atmosphere: 1
Food: 5
Service: 1
Delia Sanchez-Davis
This is our local Chuck E. Cheese, and we love it. Lots of games, staff is great, and the kids love it!
Parking: It's in a shopping center so there is plenty of parking.
Kid-friendliness: Duhh, it's Chuck E.Cheese! Where a kid can be a kid!
Pizza is pizza, too expensive on my opinion, salad is good!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salad, Pizza
Great service .. but there was some rude people and manager didn't put orders
Atmosphere: 4
Food: 4
Service: 5
Overpriced food but the staff was great.
Atmosphere: 5
Food: 3
Service: 5
My son and I waited in line for a long time for help and then they let someone else crowd us once we were next. Horrible experience we just left.
Service: 1
Great If you got little ones. Cheese pizza with stuffed crust is thin but good.
Kid-friendliness: Made for kids.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Birthday Cake, Large Pizza, Side of Lite Ranch, Party Pack
Spent 300 dollars for my daughter birthday at this place and they refused to give her a birthday hat! Even offered to pay for it. Don’t buy the wings they were not worth it.
Atmosphere: 1
Food: 1
Service: 1
1/5 stars - AVOID CHUCK E. CHEESE'S AT ALL COSTS
I am still fuming as I write this review about the absolutely appalling experience my family and I had at Chuck E. Cheese's. We had booked a birthday party for my 10-year-old son, which was generously paid for by his grandparents through a gift card purchased directly from the Chuck E. Cheese's website. You would think that would be a straightforward transaction, but boy were we wrong.
Upon the end of what seems like a good birthday party, the staff refused to honor the gift card, claiming it was invalid. Mind you I spoke to the hostess an hour ahead of time to tell her I'd pay with a gift card. I was shocked and embarrassed in front of my child and the other party guests. I tried to explain the situation to the manager, but they were completely unhelpful and unapologetic. Instead of trying to resolve the issue, they called the police on me! Can you believe it? I was mortified.
To make matters worse, they demanded that I pay a $50 deposit to leave the premises, which I reluctantly did just to avoid further humiliation. But here's the kicker - they didn't even give me a receipt for the payment! They rang it up as "2 hours of Freeplay and 3 soft drinks" instead of the deposit, which means I have no proof of the payment. I am essentially out $50 with no recourse.
The nerve of these people is staggering. They have no regard for customer service or basic human decency. They ruined my son's birthday party and left me feeling disrespected and scammed. I will never set foot in a Chuck E. Cheese's again and would advise others to do the same. The lack of accountability and professionalism is appalling.
DO NOT TRUST CHUCK E. CHEESE'S WITH YOUR MONEY OR YOUR CHILD'S BIRTHDAY PARTY. They clearly do not care about their customers or their reputation. Take your business (and your children) elsewhere.
Atmosphere: 2
Food: 2
Service: 1
Everything is good, except for the fact that when it comes to prizes, they never have what's on display. They need to restock most of the time, and it's very stressful and annoying!!!
Atmosphere: 5
Food: 4
Service: 4
It is so fun my son love it and we hope to go again
Atmosphere: 5
Food: 5
Service: 5
The people was really nice and the food was great but I didn't know that paying for wings 20.00 and only getting 8 wings I really felt ripped off. And I was going to play a few games when I asked I would have to pay at the least 22.00 I didn't want to buy a game just play one and spent about 5.00 while I waited for the pizza.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
My daughters were there today we paid for tickets for the bounce house. And that was closed for a long time, my daughter went to tell the lady...she went to open it but after 15 minutes she brought my daughters down...
Really not worth the price but my kids do love it so I pay it
Atmosphere: 4
Service: 3
Place is great for kids
Get the summer pass, you can get games everyday for 2 months
Atmosphere: 3
Food: 2
Service: 2
For birthday parties it's horrible never again saying goodbye to you chuck e cheese
Atmosphere: 1
Food: 5
Service: 1
This is our local Chuck E. Cheese, and we love it. Lots of games, staff is great, and the kids love it!
Parking: It's in a shopping center so there is plenty of parking.
Kid-friendliness: Duhh, it's Chuck E.Cheese! Where a kid can be a kid!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Wings, Giant Warm Cookie
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