Dairy Queen Grill & Chill

Terrible drive-thru experience. When taking my order, I had to repeat myself multiple times because the employee wasn’t paying attention and clearly had no interest in doing so. I ordered two Blizzards, and when I politely asked which was which, she said, “You can look at them and try to guess,” with total apathy and zero regard for the customer.

Inside, staff were playing around and carrying on instead of focusing on their jobs. The overall attitude felt intentionally rude and confrontational, like they simply didn’t care. I rarely leave negative reviews, but this level of unprofessionalism was too blatant to ignore.

Even more troubling, the employee’s attitude was so apathetic and antagonistic that it genuinely made me question potential food safety issues that could be intentional or unintentional. When staff show this level of disregard for basic service, it’s hard to trust that food safety is being taken seriously. Management needs to take this seriously and intervene quickly.

Atmosphere: 1

Food: 1

Service: 1

Gotta be one of the worst DQ locations we've been through... the lady who gave the blizzard jusr hand us over a watery ice cream.. when we asked, is this supposed to be like this? She responded well it gonna take so long to fix the machine! Can you believe she said that! Instead of telling us from the begginning that the machine is not ready, she still gave us a watery blizzard at that quality of food... she might as well give us credit and not give us a watery damn ice cream!!!! Terrible service... gotta be so stupid to give such quality of food.... stupid at its finest!!

Atmosphere: 1

Food: 1

Service: 1

The worst. Jonnie here and waited 10 min just for someone to say hello.
People in the back arguing and the drive thru cashier FaceTiming .

Atmosphere: 1

Service: 1

Not great

Atmosphere: 2

Food: 3

Service: 3

We got here at 9pm and one of the staff told us they had just closed. Should probably change the hours on google then :)

Worthless service

Atmosphere: 1

Food: 1

Service: 1

The workers need to understand that not everyone knows their menu. Sometimes, we need a minute to figure out what we want, especially when we have children with us.

Nevaeh was so helpful and kind. She's definitely a wonderful member of your team while also being a valuable asset to your company.

Didn't feel super clean. Service was great .

Drive thru mic was broken, waited 15 minutes before leaving to have my order take. Waste of time and neglected location.

This Dairy Queen in my neighborhood across the street from where I live is the best Dairy Queen more organized, most clean most up-to-date I have ever seen in my life a very place to enjoy yourself and have the best food and a chill time. These people are the best.

Staff behind the counter could not be more unprepared or uninterested in serving customers. That being said Dilly Bars rule.

Wow! Over 10 min. after ordering in the drive thru, not more than a glance of an employee through the window. No, welcome to DQ. No taking of money. No, I'm sorry it's taking so long. No, we will be with you shortly.

slow in drive thru

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Soft Serve Ice Cream, French Fries

First time here and the staff greeted us and the food was fresh. And they do have a non dairy option for those who are lactose intolerant.

Atmosphere: 5

Food: 4

Service: 5