Dairy Queen Grill & Chill

Worthless service

The workers need to understand that not everyone knows their menu. Sometimes, we need a minute to figure out what we want, especially when we have children with us.

Nevaeh was so helpful and kind. She's definitely a wonderful member of your team while also being a valuable asset to your company.

Didn't feel super clean. Service was great .

Drive thru mic was broken, waited 15 minutes before leaving to have my order take. Waste of time and neglected location.

This Dairy Queen in my neighborhood across the street from where I live is the best Dairy Queen more organized, most clean most up-to-date I have ever seen in my life a very place to enjoy yourself and have the best food and a chill time. These people are the best.

Staff behind the counter could not be more unprepared or uninterested in serving customers. That being said Dilly Bars rule.

Wow! Over 10 min. after ordering in the drive thru, not more than a glance of an employee through the window. No, welcome to DQ. No taking of money. No, I'm sorry it's taking so long. No, we will be with you shortly.

slow in drive thru

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Soft Serve Ice Cream, French Fries

First time here and the staff greeted us and the food was fresh. And they do have a non dairy option for those who are lactose intolerant.

Atmosphere: 5

Food: 4

Service: 5

Ordered 6 piece tender and when I get home it's a 2 piece . I look at receipt and they charge for a 2 piece . I said my order 2 times cause they said they couldn't hear. It's ridiculous cause I know it was 30 min till closing but still do the job and maybe listen instead of worrying about leaving. HORRIBLE customer service and I gave a tip so makes sense why we dnt tip fast food cause they trash workers. Now I'm hungry and left with 2 tenders. 👍 thanks... now makes sense why I haven't eaten yall food in years.

Instead of saying sorry n hope you try us again how about a refund or maybe deal with your employees who lack professionalism in an easy work environment. You show that you dnt want people to come back by giving no solutions. Maybe they need new owner!!!

Service: 1

I'm so glad this DQ is here..

Atmosphere: 4

Food: 4

Service: 4

Seems like they only had two employees present in the building, and both employees were very inebriated. Slurred speech. Needed to be told multiple times the order. Confused over simple questions. Would not come here again.

Atmosphere: 1

Food: 3

Service: 1

Dont know her name, but she has a tattoo on left arm. Great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soft Serve Ice Cream, Original Cheeseburger, Chicken Strip Basket, Cheeseburger

Alex ( female ) THEE WORST CUSTOMER SERVICE .
6 MINs waiting to order , she speaks as if she owns the restaurant and she lost customers while i was here due to the wait ...and the rude non acknowledgement of customers. simply just say , we will be with you in just a.moment. she instead stares and laughs . she wont get far

Atmosphere: 4

Food: 5

Service: 1