The bartender had a very poor attitude toward customers , he didn’t pay attention and was quite rude. We understand it can get busy, but in hospitality, maintaining a positive attitude is key. Unfortunately, his behavior really affected the overall experience.
Wayne
Dimly lit restaurant area, music was too loud but food and service were good. Our server's name was Abel, very nice good personality
Kris Goodman
Super friendly and great food
Gary Smuts
The food is a step above bar food. They put the sound on for our game watch, which made for a great atmosphere!
Emanuel
Best bar food in my opinion. Friendly bartenders as well.
K W
Came here for New Year’s Eve, loved the atmosphere, great music, quick service! Also… Buffalo Chicken Egg Rolls were AMAZING!! Definitely recommend them!
Atmosphere: 5
Food: 5
Service: 5
DeAndra Swanegan
I have been a consistent and loyal customer to all distill establishments for 4 consecutive years... Today was the day that changed my entire perception, attitude and interest in this company. I walked in, 2 min after being there a gentleman advised he'd get my order. I waited an additional 13 min as I watched him serve others and there were 3 other workers who kept looking at me and never acknowledged me, never asked if I've been assisted, never uttered a word just kept looking at me, turning away and assisting others. I waited so pleasantly and patiently as I watched the Penn State/Boise game, and listened to the music the DJ was playing. I listened to 4-5 songs before I finally got fed up with being overlooked and I told one of who I thought was the bar tender that their staff is so rude and their service is terrible she begins to get loud and defensive causing me to get even more upset, irritated and loud I then asked for her mgr she said she was the mgr I said well I want your mgr because you are horrible and rude af! She continued to go back n forth with me and finally went to check on my food and didn't have the balls to come back out to bring my food to me. Thankfully enough she didn't because at that point I was furious!!!!! I need someone to watch these cameras and see how awful of a staff you have!!!! I will be escalating this situation!!!! You need to retrain your leadership and staff
Atmosphere: 5
Food: 5
Service: 1
paula shelton
From Ohio, stopped in for some game playing, 12/23 ,ordered food. PAID THE CHECK! Realized as we were leaving, and in car , in parking lot, that she DIDNT GIVE US the card back. Went back in, COURTNEY, said she didnt have it(we noticed she didnt even look) we kept looking for it, purses, pockets, car…went back in, ASKED HER AGAIN, she said she didnt have it. Repeated this process 1 more time, she said AGAIN, she didnt have it, said to us we better cancel card. Spent 2 hours online cancelling card. My son stopped in to cash a voucher, TODAY, 3 days later, happened to ask for the card …..The guy behind the bar, took one look by register, which is what COURTNEY DIDNT DO, and there it was, BUT card was cancelled and i am NOW screwed because i have to wait for a new card. My son lives here and frequents Distill, well not anymore, u lost a few customers, thanks for putting a damper on my vacation!
Cool chilled bar to hangout with friends or by yourself
Atmosphere: 5
Food: 5
Service: 5
Elaine Tom
Delivery. Not only part of my order missing, but food was awful
Food: 1
Christopher Ford
Seems to me that the people who work at the bar only care about talking to specific people. I ordered my drink, took 10 minutes to get. Mind you it wasn't busy. As soon as I got my drink, bartender walked away when I told her I was ready to order food. Took her 20 minutes to simply check on me. When I told her I wanted to order, the bartender said, I should have said something sooner. Honey, how about not ignoring other people so you can just sit across from another paying customer and having a full on conversation.
Food was excellent. Bartender Gary was great.
The bartender had a very poor attitude toward customers , he didn’t pay attention and was quite rude. We understand it can get busy, but in hospitality, maintaining a positive attitude is key. Unfortunately, his behavior really affected the overall experience.
Dimly lit restaurant area, music was too loud but food and service were good. Our server's name was Abel, very nice good personality
Super friendly and great food
The food is a step above bar food. They put the sound on for our game watch, which made for a great atmosphere!
Best bar food in my opinion. Friendly bartenders as well.
Came here for New Year’s Eve, loved the atmosphere, great music, quick service! Also… Buffalo Chicken Egg Rolls were AMAZING!! Definitely recommend them!
Atmosphere: 5
Food: 5
Service: 5
I have been a consistent and loyal customer to all distill establishments for 4 consecutive years... Today was the day that changed my entire perception, attitude and interest in this company. I walked in, 2 min after being there a gentleman advised he'd get my order. I waited an additional 13 min as I watched him serve others and there were 3 other workers who kept looking at me and never acknowledged me, never asked if I've been assisted, never uttered a word just kept looking at me, turning away and assisting others. I waited so pleasantly and patiently as I watched the Penn State/Boise game, and listened to the music the DJ was playing. I listened to 4-5 songs before I finally got fed up with being overlooked and I told one of who I thought was the bar tender that their staff is so rude and their service is terrible she begins to get loud and defensive causing me to get even more upset, irritated and loud I then asked for her mgr she said she was the mgr I said well I want your mgr because you are horrible and rude af! She continued to go back n forth with me and finally went to check on my food and didn't have the balls to come back out to bring my food to me. Thankfully enough she didn't because at that point I was furious!!!!! I need someone to watch these cameras and see how awful of a staff you have!!!! I will be escalating this situation!!!! You need to retrain your leadership and staff
Atmosphere: 5
Food: 5
Service: 1
From Ohio, stopped in for some game playing, 12/23 ,ordered food. PAID THE CHECK! Realized as we were leaving, and in car , in parking lot, that she DIDNT GIVE US the card back. Went back in, COURTNEY, said she didnt have it(we noticed she didnt even look) we kept looking for it, purses, pockets, car…went back in, ASKED HER AGAIN, she said she didnt have it. Repeated this process 1 more time, she said AGAIN, she didnt have it, said to us we better cancel card. Spent 2 hours online cancelling card.
My son stopped in to cash a voucher, TODAY, 3 days later, happened to ask for the card …..The guy behind the bar, took one look by register, which is what COURTNEY DIDNT DO, and there it was, BUT card was cancelled and i am NOW screwed because i have to wait for a new card. My son lives here and frequents Distill, well not anymore, u lost a few customers, thanks for putting a damper on my vacation!
Thank you to the chef tn
Food: 5
Service: 5
Restaurantji Recommends
Malia Nunez five star bartender and I love her
Atmosphere: 5
Service: 5
Cool chilled bar to hangout with friends or by yourself
Atmosphere: 5
Food: 5
Service: 5
Delivery. Not only part of my order missing, but food was awful
Food: 1
Seems to me that the people who work at the bar only care about talking to specific people. I ordered my drink, took 10 minutes to get. Mind you it wasn't busy. As soon as I got my drink, bartender walked away when I told her I was ready to order food. Took her 20 minutes to simply check on me. When I told her I wanted to order, the bartender said, I should have said something sooner. Honey, how about not ignoring other people so you can just sit across from another paying customer and having a full on conversation.
Atmosphere: 2
Food: 2
Service: 1
Food is super good there. Ask for mat!
Atmosphere: 5
Food: 5
Service: 4
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