they didnt cook my pizza through all the way once and i got my money back so its fine but corporate was a little salty about it ngl
Food: 2
Service: 4
Matt K
I'll start by saying that I have ordered for delivery from this location about 40 times in the last two years alone. I know...I have a problem, but not anymore.
I received notification that my food had been delivered, but it hadn't. After 10 minutes of wondering what is going on the delivery driver called to tell me all the roads are closed and he can't access my house.
To his credit there was an accident at the intersection by our house, but I walked out and saw cars going every which way.
The driver then started unloading on me about all their other deliveries and apparently I was ruining his night. I tried explaining how to best get to our development, which we have never had delivery issues in the past, but he wouldn't stop whining.
After getting sick of trying to solve the problem with someone who won't listen, I just said, don't worry about delivering the food anymore. Before I could follow up with anything else he said, “good“ and then hung up.
I then called the store to talk to someone, but I didn't really get the impression they cared at all.
Regardless, the behavior of the driver in a completely solvable situation was unacceptable. If this is how they treat customers normally, I can't imagine what they may do now that I have complained and they have all my information.
I would never trust the quality and safety of the food from this location, especially if I were to get that same driver again, who has likely delivered to my house multiple times in the past with success.
The Domino's app won't let you choose a different store for delivery, so overall I'm just done with Domino's. I guess it was a good run, but there are no shortage of pizza joints.
Train your team. Do better.
Food: 5
Service: 1
Adam McCain
Out of all the dominoes that I have ordered from in Las Vegas, this is by far my favorite one. The level of customer service is awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
yourbestniche
i don't take time to write reviews but this was so good! oh wow. i didn't even want dominos honestly but when i saw all the options, wow. and then it gets here and it's delicious! all I have to say is this really added to the vibe tonight, sitting on the patio watching America's got talent. Thank you dominos!!
Atmosphere: 5
Food: 5
Service: 5
Gianni Macias
Ordered through postmates, the driver for delivery actually works at the location. We live 5 mins from the shop and they didn't deliver the pizza at all. Called Postmates, they spoke to the driver, he stated he delivered it, so we called the shop to get in touch with him once he was back. The Asst GM, didn't seem to care and kept stating that it was delivered to the address... it wasn't, even when we confirmed the address for the order with him and offered to guide him back if that was the case. He consistently kept saying because it was through a 3rd party there's nothing they can do. Sounded like they were hiding something and trying to keep the pizza. We have cameras on the property and nobody even pulled up. Horrible service and overall experience. Will be contacting the bank and charging back.
Atmosphere: 1
Food: 1
Service: 1
Erik
Ordered a pizza & got a burned mess with one edible slice.
Threw the whole thing away after taking the picture.
Roxie Hickerson
I received my pizza without the extra cheese that I paid for. And no garlic butter on the crust
Food: 1
Service: 1
Snowy Gamer
Missing Items, the food we did get was cold and not fully baked, barely anything in the sandwichs
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Parmesan Bread Bites
Heather
Good and fast location
Atmosphere: 5
Food: 5
Service: 5
Judith McCaskill
...ordered an XL New York style specialty pizza last week it was absolutely delicious! ordered an XL New style specialty pizza today: it was 1 step above a bland frozen pizza. I called the manager and he could careless! Interesting lack of customer service!
Looks like they dropped my pizza. I was scared to eat it.
Food: 1
Service: 1
Brittney Green
Last few times I’ve ordered from this location taste like they just warmed up a week old pizza… gross ? it’s never
Food: 1
Matthew Pirtle
5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Hermann Brumm
Despite my low expectations for pizza chains generally, I felt compelled to write a review due to the remarkably fresh quality of the pizza I had here earlier today. Equally important, the employees greeted me with smiles, leaving the impression that they genuinely enjoy their work. The experience will most definitely have me return.
Atmosphere: 5
Food: 5
Service: 5
J J
Be prepared to wait 30 minutes for a single pizza, go to any other location for 10 minutes
they didnt cook my pizza through all the way once and i got my money back so its fine but corporate was a little salty about it ngl
Food: 2
Service: 4
I'll start by saying that I have ordered for delivery from this location about 40 times in the last two years alone. I know...I have a problem, but not anymore.
I received notification that my food had been delivered, but it hadn't. After 10 minutes of wondering what is going on the delivery driver called to tell me all the roads are closed and he can't access my house.
To his credit there was an accident at the intersection by our house, but I walked out and saw cars going every which way.
The driver then started unloading on me about all their other deliveries and apparently I was ruining his night. I tried explaining how to best get to our development, which we have never had delivery issues in the past, but he wouldn't stop whining.
After getting sick of trying to solve the problem with someone who won't listen, I just said, don't worry about delivering the food anymore. Before I could follow up with anything else he said, “good“ and then hung up.
I then called the store to talk to someone, but I didn't really get the impression they cared at all.
Regardless, the behavior of the driver in a completely solvable situation was unacceptable. If this is how they treat customers normally, I can't imagine what they may do now that I have complained and they have all my information.
I would never trust the quality and safety of the food from this location, especially if I were to get that same driver again, who has likely delivered to my house multiple times in the past with success.
The Domino's app won't let you choose a different store for delivery, so overall I'm just done with Domino's. I guess it was a good run, but there are no shortage of pizza joints.
Train your team. Do better.
Food: 5
Service: 1
Out of all the dominoes that I have ordered from in Las Vegas, this is by far my favorite one. The level of customer service is awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
i don't take time to write reviews but this was so good! oh wow. i didn't even want dominos honestly but when i saw all the options, wow. and then it gets here and it's delicious! all I have to say is this really added to the vibe tonight, sitting on the patio watching America's got talent. Thank you dominos!!
Atmosphere: 5
Food: 5
Service: 5
Ordered through postmates, the driver for delivery actually works at the location. We live 5 mins from the shop and they didn't deliver the pizza at all. Called Postmates, they spoke to the driver, he stated he delivered it, so we called the shop to get in touch with him once he was back. The Asst GM, didn't seem to care and kept stating that it was delivered to the address... it wasn't, even when we confirmed the address for the order with him and offered to guide him back if that was the case. He consistently kept saying because it was through a 3rd party there's nothing they can do. Sounded like they were hiding something and trying to keep the pizza. We have cameras on the property and nobody even pulled up. Horrible service and overall experience. Will be contacting the bank and charging back.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza & got a burned mess with one edible slice.
Threw the whole thing away after taking the picture.
I received my pizza without the extra cheese that I paid for. And no garlic butter on the crust
Food: 1
Service: 1
Missing Items, the food we did get was cold and not fully baked, barely anything in the sandwichs
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Parmesan Bread Bites
Good and fast location
Atmosphere: 5
Food: 5
Service: 5
...ordered an XL New York style specialty pizza last week it was absolutely delicious! ordered an XL New style specialty pizza today: it was 1 step above a bland frozen pizza. I called the manager and he could careless! Interesting lack of customer service!
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
Looks like they dropped my pizza. I was scared to eat it.
Food: 1
Service: 1
Last few times I’ve ordered from this location taste like they just warmed up a week old pizza… gross ? it’s never
Food: 1
5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Despite my low expectations for pizza chains generally, I felt compelled to write a review due to the remarkably fresh quality of the pizza I had here earlier today. Equally important, the employees greeted me with smiles, leaving the impression that they genuinely enjoy their work. The experience will most definitely have me return.
Atmosphere: 5
Food: 5
Service: 5
Be prepared to wait 30 minutes for a single pizza, go to any other location for 10 minutes
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