Don Tortaco Mexican Grill #22
1720 E Serene Ave, Las Vegas
(725) 205-9765
Recent Reviews
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It has a 24 hour sign on the building but it’s not 24 hours. Seems like this location is never open
Love taco🌮 tuesday!!
Atmosphere: 3
Food: 4
Service: 4
For quick food before they close the food was decent. Carnitas had flavor, although I hope they don't reheat it on a flat grill always, it burns the ends and is not good. Corn tortillas were a little oddly thick, don't plan on reheating them for leftovers or if you don't eat them while warm, they turn to chewy bricks, I'd find another maker for those. Mexican rice was decent, beans decent, Pico was acceptable with cilantro instead of other places using jalapeños. Then side bar was good. Finally green hot sauce and tasted ok, wasn't great or like homemade but decent. The jalapeño pickled thin carrot slices was the first time I've tried them, although some family at home likes them. With random jalapeño slices from a can you never know how much your going to get with spice and how long they have been sitting. Overall, without making everything myself or family making everything from scratch, this was definitely refreshing of closeness to homemade. It kinda makes me feel like I need to help cleanup before leaving after getting to go food. Excellent service and staff with a clean place. Thank you!
Good food good service
I ordered thru Uber Eats, I called the place bc my order was wrong. They blamed it it on Uber eats. Well, .Uber is not making the food, they just deliver it. Shame on you Don Tortacos
02/25/25 07:14 p.m. Order# 103 2 Fish Burritos, 2 Beef Tacos, 1 Carne Asada Burrito with extra cheese, 1 Cheese Quesadilla. Girl who tried to take my order barely spoke a word of English. I had to repeat my order in Spanish to make sure she understood and got everything. Everything was rang up and my receipt says $45.93. After waiting over 30 minutes, she tried to tell me my order was ready but it was still missing the cheese quesadilla. After waiting almost another 10 minutes, I was finally given my order. She read off of their copy of my receipt to verify everything I ordered was in the bag. Stupid me didn't take the bag over to a table and take everything out with my daughters to verify everything was supposed to be in there. So when I got home I discovered I was given only 1 Fish Burrito. I waited for over 40 minutes just to have my order missing a $10 item, and like a complete idiot I placed $5 in the tip jar when I first gave my order. My Carne Asada burrito even had NO cheese on it at all after I paid for EXTRA cheese which is even notated on my receipt. Then when I tried calling to complain, the line was constantly busy as if they had taken the phone off of the hook to prevent people from calling in. I have had a long day and wanted to just sit and relax when I got home and eat my food while watching TV but I can't and I refuse to drive back to your restaurant because my anger and temper are so bad right now, I would probably say or do something I would later regret. I couldn't even enjoy the food I did receive but it was ice cold due to it taking over 40 minutes to make my order. I will NEVER eat any ANY of your restaurants again. With this level of incompetence, your business license should be revoked.
The food was decent. The service was slow.
Atmosphere: 2
Food: 3
Service: 2
Good service, very friendly and they are very professional in what they do, especially very clean...
Atmosphere: 5
Food: 5
Service: 5
Look, I get it. It's hard to staff, especially late at night. But this is supposed to be a 24 hr joint. Don't advertise if you're going to close at 11 every night. You know how you maintain late hours? Pay people fairly. I love Don Tortaco, but either be honest about hours or figure something else out. This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Love the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada Fries, Carne Asada Chimichanga, Chicken Taco & Chicken Enchilada
Restaurantji Recommends
1st time visit! The tacos were tasty! The service was friendly! My friend and I were able to eat and talk without interruption!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Taco & Chicken Enchilada
Excellent service, delicious food, clean environment, no drug addicts bothering you. The dishes are hearty and worth it, with rice, beans, meat.
Don't waste time with networks. Eat at the local business, in addition to the better food, people care about providing good service
Atmosphere: 5
Food: 5
Service: 5
Excellent service, delicious food, clean environment, no drug addicts bothering you. The dishes are hearty and worth it, with rice, beans, meat.
Don't waste time with networks. Eat at the local business, in addition to the better food, people care about providing good service
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible customer service would not fix food that they messed up.
Atmosphere: 1
Food: 1
Service: 1
Food is always excellent. The staff are always friendly and super polite! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Rolled Tacos with Guacamole, 4 Rolled Tacos with Guacamole & Cheese
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