Excellent customer service with smile and great in and out
Atmosphere: 5
Food: 5
Service: 5
Chris Greiner
Unfortunately $6 breakfast meal deal was not applicable so I ended up spending $20 on the same items plus six holes and another iced coffee
Atmosphere: 3
Food: 5
Service: 4
lusila pinon
Poor employees trip over each other They need someone to teach them job specific duties. For example one works drive through, one works counter
Atmosphere: 4
Food: 4
Service: 3
DeAndre Bryant
I went to the Dunkin’ Donuts, was told by one of the employees to come back in 20 minutes that they were on a break and refused to take any orders
Service: 1
Donasia Williams
Stay away from here it’s 2 teenage girls with bad attitudes came In and there was a sign that said be back at 11:40 was there at 11:43 2 girls came off the elevator behind me and I hear oh shit thinking nothing of one girl goes behind the counter and proceeds to put her jacket on and then points to her paper sign and says we’ll be back at that time after simply stating it’s past the time on the paper the other girl standing next to me yells to her damn what u only put 10 mins I need to smoke the girl behind the counter with no uniform then says I’ll hurry up and take your order I then place my 2 orders and one drink that’s coconut was actually made a mocha I then pointed out the wrong drink was made next thing I know the girl with the backpack standing next to me then goes behind the counter and yells at me what did u want to order then “ I then stated I explained to the other girl what drink it was that made the other girl mad and she looked at the girl and they started laughing that’s when I said can a manager or someone else help me out then the girl with the backpack on no uniform then says my dad is the manger so u can deal with me I the. Asked for a refund for the mistake drink as I’m standing there the girl goes we waiting on you I said for what she said u want a refund don’t you slide your card I said u never asked me to no need to be rude she then lets me know they are privately owned and she can refuse me service and then calls security on me these kids don’t need to be working especially if they get mad when they have customers no respect no training on customer service they’re just there hanging out as I’m leaving who do I see the same 2 girls smoking in the parking garage while the store is still unattended I asked for their names and was told don’t worry about it after looking at previous reviews they clearly don’t care about this location
Spoke with manager Mark this morning no better thank his disrespect teens he also let me know they’re not apart of the casino and privately owned so my complaint falls on deaf ears He’s letting his daughter and friend run the place horribly smh
Janae Wil
There’s 2 girls up there that are so rude yelling and calling security for no reason. Told me that I’m messing up their smoke break. Just being very rude for no reason saying they don’t care because the manager is their dad. I will be pushing this further to corporate cause this is very unacceptable on every level.
Atmosphere: 1
Food: 1
Service: 1
Shelley Sitterud
Great location Terrible customer service I didn't like the coffee I ordered but the lady working would not give me a refund nor would she let me exchange it for something else! It was bitter and just tasted awful! I did call the main office but got on hold and waited 45 min before I finally had to get back to my life! That was $15 just wasted! And I didn't even take it with me. I didn't want it after all! Poor handling of customer satisfaction! Don't recommend to anyone! Sorry!
Atmosphere: 4
Food: 1
Service: 1
Greg Cook
Attentive worker good food thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Maple Sugar Bacon Breakfast Sandwich
Julio C. Hernandez
Never got the attention needed The lady told me "Just a minute" And never came back...
Atmosphere: 1
Food: 1
Service: 1
Claudia Bruce
I don't like that it's in a casino and no place to sit and enjoy your meal and coffee
Excellent customer service with smile and great in and out
Atmosphere: 5
Food: 5
Service: 5
Unfortunately $6 breakfast meal deal was not applicable so I ended up spending $20 on the same items plus six holes and another iced coffee
Atmosphere: 3
Food: 5
Service: 4
Poor employees trip over each other
They need someone to teach them job specific duties. For example one works drive through, one works counter
Atmosphere: 4
Food: 4
Service: 3
I went to the Dunkin’ Donuts, was told by one of the employees to come back in 20 minutes that they were on a break and refused to take any orders
Service: 1
Stay away from here it’s 2 teenage girls with bad attitudes came In and there was a sign that said be back at 11:40 was there at 11:43 2 girls came off the elevator behind me and I hear oh shit thinking nothing of one girl goes behind the counter and proceeds to put her jacket on and then points to her paper sign and says we’ll be back at that time after simply stating it’s past the time on the paper the other girl standing next to me yells to her damn what u only put 10 mins I need to smoke the girl behind the counter with no uniform then says I’ll hurry up and take your order I then place my 2 orders and one drink that’s coconut was actually made a mocha I then pointed out the wrong drink was made next thing I know the girl with the backpack standing next to me then goes behind the counter and yells at me what did u want to order then “ I then stated I explained to the other girl what drink it was that made the other girl mad and she looked at the girl and they started laughing that’s when I said can a manager or someone else help me out then the girl with the backpack on no uniform then says my dad is the manger so u can deal with me I the. Asked for a refund for the mistake drink as I’m standing there the girl goes we waiting on you I said for what she said u want a refund don’t you slide your card I said u never asked me to no need to be rude she then lets me know they are privately owned and she can refuse me service and then calls security on me these kids don’t need to be working especially if they get mad when they have customers no respect no training on customer service they’re just there hanging out as I’m leaving who do I see the same 2 girls smoking in the parking garage while the store is still unattended I asked for their names and was told don’t worry about it after looking at previous reviews they clearly don’t care about this location
Spoke with manager Mark this morning no better thank his disrespect teens he also let me know they’re not apart of the casino and privately owned so my complaint falls on deaf ears He’s letting his daughter and friend run the place horribly smh
There’s 2 girls up there that are so rude yelling and calling security for no reason. Told me that I’m messing up their smoke break. Just being very rude for no reason saying they don’t care because the manager is their dad. I will be pushing this further to corporate cause this is very unacceptable on every level.
Atmosphere: 1
Food: 1
Service: 1
Great location
Terrible customer service
I didn't like the coffee I ordered but the lady working would not give me a refund nor would she let me exchange it for something else! It was bitter and just tasted awful! I did call the main office but got on hold and waited 45 min before I finally had to get back to my life! That was $15 just wasted!
And I didn't even take it with me. I didn't want it after all!
Poor handling of customer satisfaction! Don't recommend to anyone! Sorry!
Atmosphere: 4
Food: 1
Service: 1
Attentive worker good food thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Maple Sugar Bacon Breakfast Sandwich
Never got the attention needed
The lady told me "Just a minute"
And never came back...
Atmosphere: 1
Food: 1
Service: 1
I don't like that it's in a casino and no place to sit and enjoy your meal and coffee
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Small space no seating except in casino. Very good service & goodies.
Atmosphere: 5
Food: 5
Service: 5
Rude girl in the afternoons. She ignored me when I was trying to get my paid order. One of the bad Dunkin's out here.
Atmosphere: 1
Food: 1
Service: 1
Very Affordable good coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Donuts great and there sandwiches are great and there drinks are great to and alex is excellent at his job
Atmosphere: 4
Food: 4
Service: 4
My wife loves the drinks
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