Extremely rude employee who refused to make a drink order. Asked for a medium brown sugar shakin espresso with an extra espresso shot. A drink that I order on a regular from any other Dunkin across the country. Only to be told that is a specific drink and she wont alter it.
Service: 1
Dan Lee
So bad, don’t give any business to this location, $7 cappuccino only 1/4 in the cup, rude and ugly
Service: 1
JAWS
Horrendously slow service at 'D' gates Dunkin'. The employees are slothful movers and don't seem to have any care about long lineups.
Atmosphere: 1
Food: 2
Service: 1
Pero P.
Dunkin’ at D gates Terminal 3. Had to dump the coffee as its taste bore no resemblance to what coffee should taste like. The guy that served me had to be reminded 3 times by a coworker to get me the donut I’d order from him. The donut itself was passable.
Atmosphere: 1
Food: 1
Service: 1
Energetic Erica
Dunkin’ Express Terminal D6 will not get me as a customer again. Let’s start with the fact that they yell that they do not accept the DD app or gift card. That would be nice to know by reading a sign instead of having someone constantly repeat it in a rude manner.
I purchased the bacon snack and it was cold and packed with grease. I took it back to the counter and expressed that the bacon is cold and has clumps of grease on it. I asked for it to be reheated. I was told they cook the bacon in the morning and put it in a box and serve it from the box. Sure enough I observe a plastic container full of bacon just sitting. That makes no sense at all.
My drinks were perfect but the food and customer service is something to be desired. I’m huge on customer service. It’s how you treat people that keeps them coming back. Because of convenience of location they’ll get customers but service when ordering could be a lot better and say the bacon is served cold and not hot.
Atmosphere: 3
Food: 2
Service: 2
Lauren Hess
Drinks were out quickly but food items were out of stock and then my updated food item was forgotten about. After waiting 13 minutes I asked someone who acknowledged me in no way but put my order in. She then announced my order in my face as though we hadn’t just spoken about it.
Atmosphere: 4
Food: 4
Service: 2
Taylor Hayes
Everyone called out sick but an extremely sweet lady named Ava, she needs a raise
Service: 5
Kinson Lai
A bit pricy. I guess you have no choice in the airport
Atmosphere: 3
Food: 3
Service: 3
Inga Velescu
Slowest service ever, the only way line gets smaller is by people leaving it
Utterly ridiculous. Why have a case full of donuts if you refuse to serve them. Not only did they refuse to serve the donuts that are being placed in the case, they were also very rude about the whole ordeal. Everyone was reasonably upset, it’s early in the morning, people haven’t eaten, I personally was looking forward to my donut. Please if you’re going to have donuts… serve them.
Atmosphere: 1
Food: 1
Service: 1
Tami N.
This location is slower than molasses. There is no way the server could move any slower. Please talk to the staff about their work ethic. A smile and some positive energy goes a long way.Additionally, yes, I saw one of the women check her phone while preparing my order.
Atmosphere: 1
Food: 3
Service: 1
Nicholas Flordeliza
Should changes name from Dunkin donuts to Dunkin no
Atmosphere: 1
Food: 2
Service: 1
Mensielito Teofisto
Great for grabbing quick bites. The counter is near gates D19 to D26.
Extremely rude employee who refused to make a drink order. Asked for a medium brown sugar shakin espresso with an extra espresso shot. A drink that I order on a regular from any other Dunkin across the country. Only to be told that is a specific drink and she wont alter it.
Service: 1
So bad, don’t give any business to this location, $7 cappuccino only 1/4 in the cup, rude and ugly
Service: 1
Horrendously slow service at 'D' gates Dunkin'. The employees are slothful movers and don't seem to have any care about long lineups.
Atmosphere: 1
Food: 2
Service: 1
Dunkin’ at D gates Terminal 3. Had to dump the coffee as its taste bore no resemblance to what coffee should taste like. The guy that served me had to be reminded 3 times by a coworker to get me the donut I’d order from him. The donut itself was passable.
Atmosphere: 1
Food: 1
Service: 1
Dunkin’ Express Terminal D6 will not get me as a customer again. Let’s start with the fact that they yell that they do not accept the DD app or gift card. That would be nice to know by reading a sign instead of having someone constantly repeat it in a rude manner.
I purchased the bacon snack and it was cold and packed with grease. I took it back to the counter and expressed that the bacon is cold and has clumps of grease on it. I asked for it to be reheated. I was told they cook the bacon in the morning and put it in a box and serve it from the box. Sure enough I observe a plastic container full of bacon just sitting. That makes no sense at all.
My drinks were perfect but the food and customer service is something to be desired. I’m huge on customer service. It’s how you treat people that keeps them coming back. Because of convenience of location they’ll get customers but service when ordering could be a lot better and say the bacon is served cold and not hot.
Atmosphere: 3
Food: 2
Service: 2
Drinks were out quickly but food items were out of stock and then my updated food item was forgotten about. After waiting 13 minutes I asked someone who acknowledged me in no way but put my order in. She then announced my order in my face as though we hadn’t just spoken about it.
Atmosphere: 4
Food: 4
Service: 2
Everyone called out sick but an extremely sweet lady named Ava, she needs a raise
Service: 5
A bit pricy. I guess you have no choice in the airport
Atmosphere: 3
Food: 3
Service: 3
Slowest service ever, the only way line gets smaller is by people leaving it
Atmosphere: 1
Food: 1
Service: 1
Amazing as always ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Slowest ride people ever
Atmosphere: 1
Food: 2
Service: 1
Utterly ridiculous. Why have a case full of donuts if you refuse to serve them. Not only did they refuse to serve the donuts that are being placed in the case, they were also very rude about the whole ordeal. Everyone was reasonably upset, it’s early in the morning, people haven’t eaten, I personally was looking forward to my donut. Please if you’re going to have donuts… serve them.
Atmosphere: 1
Food: 1
Service: 1
This location is slower than molasses. There is no way the server could move any slower. Please talk to the staff about their work ethic. A smile and some positive energy goes a long way.Additionally, yes, I saw one of the women check her phone while preparing my order.
Atmosphere: 1
Food: 3
Service: 1
Should changes name from Dunkin donuts to Dunkin no
Atmosphere: 1
Food: 2
Service: 1
Great for grabbing quick bites. The counter is near gates D19 to D26.
Atmosphere: 5
Food: 5
Service: 5
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