I'm sorry but whoever owns this dunkin donuts needs to find another profession. Your staff is rude, you don't carry fresh donuts let alone more than just a few varieties. I've given multiple chances to see if it was a mistake but every time same thing. Definitely not returning.
Atmosphere: 1
Food: 1
Service: 1
Maggie Szi
December 12/18 at 12:50 pm girl at the speaker was so incredibly rude and unprofessional copping an attitude with us and then we decided to just leave because she was so rude as we drove away she started screaming at us cussing us out! Extremely uncalled for and this girl needs to be terminated
Heather
Nice location. Workers were a bit slow. The atmosphere downer was the homeless man inside.
Atmosphere: 3
Food: 4
Service: 3
Mark A
Great service, great coffee (even in the early evening). Donuts were also fresh, although not an abundant selection, but to be expected at that hour. Quick and easy, fast service going inside. Clean inside and plenty of space to eat in. Stop here before heading back to the airport to avoid their inflated pricing.
Atmosphere: 5
Food: 5
Service: 5
Aracely Luna
I’ve given this place chance after chance today I had enough .. the service is beyond pathetic the girls in the drive thru always gave an attitude when taking orders it’s disappointing .. you would think they appreciate the business .. I won’t be returning nor recommending this place .. I’ll find a different location.. do better
Atmosphere: 1
Food: 5
Service: 1
Heaven
This is the worst dunkin location I’ve ever been to. The food is burnt every time I come and everything has the same weird gross flavor like they haven’t cleaned anything in months. The Maryland pkwy location is 20x better.
Atmosphere: 1
Food: 1
Service: 3
shamil banno
an 18–22-year late shift InCharge with no manners and/or respect to customers, it looks the company has taught them to do so instead of teaching them the high manners .
Atmosphere: 4
Food: 4
Service: 1
Shae Allen
Never had such a difficult experience ordering donuts- the donut flavors aren’t on the menu and the person working the drive thru didn’t know what any of the donuts weee called
Atmosphere: 1
Food: 1
Service: 1
ronald mizrahi
Very nice staff, food is excellent. Bagels and donuts are very tasty. Very clean.
Vegetarian options: Veggie cream cheese and many non meat options.
Wheelchair accessibility: First floor no ramp needed. Wide front door opening. Wheel chair parking right in front.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toasted, Doughnut
Gita Patel
I work for Doordash and went to pick up an order. There were no employees present behind the counter. I waited 15 mins, literally yelling "Hello" and banged on the counter to attar act attention of any employee but no one came. Fifteen minutes later an employee came out and looked at me without saying a word. I asked her why no one was out here and that I have been calling out for last 15 minutes, she said that she was in the bathroom and another employee was in the back but was busy so could not come out. We got into a word debate and she started to call the cops stating to them that there is an irate customer on the premises. I waited for the cops but they never came for another 15 minutes so I left without the order that I was there to pick up because it was not even ready. I hope the owner of the store reads this because they have employees working there who does not give two hoots of the business or customers, which could and reading other reviews, must be having a negative impact on the business.
The employees this morning Nov 6th 2024 were rude as heck to the customers in the lobby. I understand being short staffed but taking it out on customers and saying its rude to order a box of coffee which they sell is beyond me. They didn't say order it ahead of time they said 15 to 20 minutes. We came back in and they basically yelled at us and another person to order them ahead of time which they didn't say when we ordered them. So don't go here unless you want to be called rude and yelled at.
Atmosphere: 1
Service: 1
OSCAR CONDE
I just “discovered” Dunkin’ and today is my second day visiting for breakfast. I like the food and the service but their system needs to improve. They call out orders not by name or number and there’s people that have the same order don’t know who’s order is for. I mentioned this to the girl wearing glasses and instead of taking the advice she was a little rude and defensive.
Atmosphere: 5
Food: 5
Service: 3
Brandon Young
The service is always great even when they are super busy
Atmosphere: 5
Food: 5
Service: 5
Gentry Croley
We were so excited to try this Dunkin’ since our experience on the east coast was overwhelmingly positive. Unfortunately, it was not even in the same ballpark. Instead, we were just served the most atrocious meal we’ve ever had. Every single thing tasted of freezer burn. The hashbrowns were absolutely disgusting, I immediately wished I’d taken a smaller bite instead of eating the whole thing. Against my better judgment, I went on to try the bacon, egg & cheese breakfast sandwich and literally ended up spitting it out - something I’ve never had to do with a paid meal before. The iced coffee was mediocre, and definitely not enough to make up for the food. I still can’t get the taste out of my mouth. Absolutely horrid experience. We will never go back.
I'm sorry but whoever owns this dunkin donuts needs to find another profession. Your staff is rude, you don't carry fresh donuts let alone more than just a few varieties. I've given multiple chances to see if it was a mistake but every time same thing. Definitely not returning.
Atmosphere: 1
Food: 1
Service: 1
December 12/18 at 12:50 pm girl at the speaker was so incredibly rude and unprofessional copping an attitude with us and then we decided to just leave because she was so rude as we drove away she started screaming at us cussing us out! Extremely uncalled for and this girl needs to be terminated
Nice location. Workers were a bit slow. The atmosphere downer was the homeless man inside.
Atmosphere: 3
Food: 4
Service: 3
Great service, great coffee (even in the early evening). Donuts were also fresh, although not an abundant selection, but to be expected at that hour. Quick and easy, fast service going inside. Clean inside and plenty of space to eat in. Stop here before heading back to the airport to avoid their inflated pricing.
Atmosphere: 5
Food: 5
Service: 5
I’ve given this place chance after chance today I had enough .. the service is beyond pathetic the girls in the drive thru always gave an attitude when taking orders it’s disappointing .. you would think they appreciate the business .. I won’t be returning nor recommending this place .. I’ll find a different location.. do better
Atmosphere: 1
Food: 5
Service: 1
This is the worst dunkin location I’ve ever been to. The food is burnt every time I come and everything has the same weird gross flavor like they haven’t cleaned anything in months. The Maryland pkwy location is 20x better.
Atmosphere: 1
Food: 1
Service: 3
an 18–22-year late shift InCharge with no manners and/or respect to customers, it looks the company has taught them to do so instead of teaching them the high manners .
Atmosphere: 4
Food: 4
Service: 1
Never had such a difficult experience ordering donuts- the donut flavors aren’t on the menu and the person working the drive thru didn’t know what any of the donuts weee called
Atmosphere: 1
Food: 1
Service: 1
Very nice staff, food is excellent. Bagels and donuts are very tasty.
Very clean.
Vegetarian options: Veggie cream cheese and many non meat options.
Wheelchair accessibility: First floor no ramp needed. Wide front door opening. Wheel chair parking right in front.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toasted, Doughnut
I work for Doordash and went to pick up an order. There were no employees present behind the counter. I waited 15 mins, literally yelling "Hello" and banged on the counter to attar act attention of any employee but no one came. Fifteen minutes later an employee came out and looked at me without saying a word. I asked her why no one was out here and that I have been calling out for last 15 minutes, she said that she was in the bathroom and another employee was in the back but was busy so could not come out. We got into a word debate and she started to call the cops stating to them that there is an irate customer on the premises. I waited for the cops but they never came for another 15 minutes so I left without the order that I was there to pick up because it was not even ready. I hope the owner of the store reads this because they have employees working there who does not give two hoots of the business or customers, which could and reading other reviews, must be having a negative impact on the business.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Restaurantji Recommends
Service is terrible here ..
The employees this morning Nov 6th 2024 were rude as heck to the customers in the lobby. I understand being short staffed but taking it out on customers and saying its rude to order a box of coffee which they sell is beyond me. They didn't say order it ahead of time they said 15 to 20 minutes. We came back in and they basically yelled at us and another person to order them ahead of time which they didn't say when we ordered them. So don't go here unless you want to be called rude and yelled at.
Atmosphere: 1
Service: 1
I just “discovered” Dunkin’ and today is my second day visiting for breakfast. I like the food and the service but their system needs to improve. They call out orders not by name or number and there’s people that have the same order don’t know who’s order is for. I mentioned this to the girl wearing glasses and instead of taking the advice she was a little rude and defensive.
Atmosphere: 5
Food: 5
Service: 3
The service is always great even when they are super busy
Atmosphere: 5
Food: 5
Service: 5
We were so excited to try this Dunkin’ since our experience on the east coast was overwhelmingly positive. Unfortunately, it was not even in the same ballpark. Instead, we were just served the most atrocious meal we’ve ever had. Every single thing tasted of freezer burn. The hashbrowns were absolutely disgusting, I immediately wished I’d taken a smaller bite instead of eating the whole thing. Against my better judgment, I went on to try the bacon, egg & cheese breakfast sandwich and literally ended up spitting it out - something I’ve never had to do with a paid meal before. The iced coffee was mediocre, and definitely not enough to make up for the food. I still can’t get the taste out of my mouth. Absolutely horrid experience. We will never go back.
Atmosphere: 1
Food: 1
Service: 1
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