Friendly LOC. And, i would like to recognize Michelle at the window. Great smile, and customer oriented.
Great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
martiny david
I came in with my daughter and not one person acknowledged us. We stood at the counter for 12min. Everyone was busy decorating the place then serving customers. We were the only customer in side and only one customer in the drive through. I just left. No more dunkin for me. There are better donut places in
Service: 1
Sarah Yarbrough
Halloween decor is so cute and everywhere! Staff accommodated sourdough for not having croissant which was such a good choice! Best sandwich I’ve had from Dunkin in general! They are efficient and polite.
Atmosphere: 5
Food: 5
Service: 5
Jaime Ross
3rd time was when I have decided to never go to this Dunkin again! Had issues with scanning on the app...took all my rewards points and money out of my dunkin account...I write customer service and argue with them for 3 weeks over $9.00 Finally owner tries to make it right by giving me a $10 gift card and a free coffee.. Great! I go the 2nd time thru drive thru to scan my rewards points and once again my points are removed but not from my total...another cashier came over and gave me the coffee free for my points.. they did short me on an egg and cheese wrap...so today I try for the 3rd time and order a coffee and a croissant...as I drive off and get to work 2 minutes away...coffee is ice cold! I ordered a large hot coffee with cream and sugar...nothing fancy and they couldn't get that right....Im sorry 3 problems in a row...nope not going back.
Atmosphere: 2
Food: 1
Service: 1
Vivika Bull
I love this location, I drive across the city just to go. Very friendly service, they even remember my usual very-unusual order preferences. The s'mores donut & drink together is ???the bagel minis rock too
My friend and I were frustrated when we tried to enter the store while a customer was inside. An employee came to tell us that they didn't want us inside because they wanted to mop the floor an hour and a half before the store closes. She told us to go through the drive-thru instead, so we decided to do so.
Once we got to the speaker, she told us to give her a moment, which confused me since they weren't letting customers in and there were three people working at that hour. They made us wait for 17 minutes, during which I kept trying to politely say hello to get their attention, but no one answered.
When she finally did answer, she kept telling us that most of the donuts were out, even though we had clearly seen them when we tried to enter earlier, and no one had gone inside since then. I decided to drive off because I felt that the way they treated us was disrespectful, especially considering that we had been patient.
The employee's eye roll and laugh as we left were also unnecessary and unprofessional. It was clear that they did not want to do their job.
Atmosphere: 1
Food: 1
Service: 1
Aaron Medina
First time ordering here. The food was good. Wish had more for the price. We was happy with our drinks. Worker were patient with us ordering cause we could not decide. The store was empty but looked clean. Was a good experience.
Atmosphere: 4
Food: 4
Service: 4
mindy cannizzo
Donuts tasted bad. No toilet paper in the bathroom. Play such a large dunkin' donuts it wasn't even really clean
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Donuts
Hazel Cruz
My first time and the women who helped me was so great I think her name started with an S. I'll definitely come back
Dietary restrictions: They had a substitute for my coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts, Donuts
Summer Kaua
I know what to expect of dunkin donuts but this location is just really bad and it's the closest one nearby. They will park several cars even for like 2 donuts. I recommend just going inside so you can make sure they dont mess up your order
I thought Dunkin donuts sold donuts. Guess what this location didn't have? DONUTS. I drove 10 miles out if my way fir this. What a joke. Never again.
Risa Hameister
Nothing but kids who work there with punk attitudes. I'm a manager myself and they told me to hold on at the speaker phone right after I asked a question and came back laughing. Told them at the window it was unprofessional and threw me attitude saying she was talking to the customer before me. I DO NOT CARE!!!! THE MATTER OF THE FACT IS YOUR LAUGHING WHEN YOU CAME BACK TO THE SPEAKER AND IT WAS UNPROFESSIONAL. LISTEN AND LEQRN AND DONT TELL ME WELL IF YOU HAVE A PROBLEM YOU CAN TALK TO MY MANAGER AND SHUT THE DOOR ON ME. WELL GOOD I WILL TALK TO YOUR MANAGER ABOUT HOW UNPROFESSIONAL HER STAFF IS.
Atmosphere: 1
Food: 1
Service: 1
David
Only person in line, took over 25 min for an avocado toast and a bagel. Multiple cars behind me in drive thru drove away without order.
Atmosphere: 1
Food: 1
Service: 1
Katrina Brown
Worst customer service in Vegas for sure, EVERY
Atmosphere: 1
Service: 1
Zen Rookhuyzen
It was my daughter’s birthday and I was in search of a crueler donut (her favorite), unfortunately they haven’t made any in two years. The scheme of the store seems more focused on coffee sales than donuts - no display case the donuts were behind the counter on racks - not where small children could see.
Today, i got bagels at this DD.
Friendly LOC. And, i would like to recognize Michelle at the window. Great smile, and customer oriented.
Great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
I came in with my daughter and not one person acknowledged us. We stood at the counter for 12min. Everyone was busy decorating the place then serving customers. We were the only customer in side and only one customer in the drive through. I just left. No more dunkin for me. There are better donut places in
Service: 1
Halloween decor is so cute and everywhere! Staff accommodated sourdough for not having croissant which was such a good choice! Best sandwich I’ve had from Dunkin in general! They are efficient and polite.
Atmosphere: 5
Food: 5
Service: 5
3rd time was when I have decided to never go to this Dunkin again! Had issues with scanning on the app...took all my rewards points and money out of my dunkin account...I write customer service and argue with them for 3 weeks over $9.00 Finally owner tries to make it right by giving me a $10 gift card and a free coffee.. Great! I go the 2nd time thru drive thru to scan my rewards points and once again my points are removed but not from my total...another cashier came over and gave me the coffee free for my points.. they did short me on an egg and cheese wrap...so today I try for the 3rd time and order a coffee and a croissant...as I drive off and get to work 2 minutes away...coffee is ice cold! I ordered a large hot coffee with cream and sugar...nothing fancy and they couldn't get that right....Im sorry 3 problems in a row...nope not going back.
Atmosphere: 2
Food: 1
Service: 1
I love this location, I drive across the city just to go. Very friendly service, they even remember my usual very-unusual order preferences. The s'mores donut & drink together is ???the bagel minis rock too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Everything Bagel Bite, Pineapple Mango Lemonade Refresher
My friend and I were frustrated when we tried to enter the store while a customer was inside. An employee came to tell us that they didn't want us inside because they wanted to mop the floor an hour and a half before the store closes. She told us to go through the drive-thru instead, so we decided to do so.
Once we got to the speaker, she told us to give her a moment, which confused me since they weren't letting customers in and there were three people working at that hour. They made us wait for 17 minutes, during which I kept trying to politely say hello to get their attention, but no one answered.
When she finally did answer, she kept telling us that most of the donuts were out, even though we had clearly seen them when we tried to enter earlier, and no one had gone inside since then. I decided to drive off because I felt that the way they treated us was disrespectful, especially considering that we had been patient.
The employee's eye roll and laugh as we left were also unnecessary and unprofessional. It was clear that they did not want to do their job.
Atmosphere: 1
Food: 1
Service: 1
First time ordering here. The food was good. Wish had more for the price. We was happy with our drinks. Worker were patient with us ordering cause we could not decide. The store was empty but looked clean. Was a good experience.
Atmosphere: 4
Food: 4
Service: 4
Donuts tasted bad. No toilet paper in the bathroom. Play such a large dunkin' donuts it wasn't even really clean
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Donuts
My first time and the women who helped me was so great I think her name started with an S. I'll definitely come back
Dietary restrictions: They had a substitute for my coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts, Donuts
I know what to expect of dunkin donuts but this location is just really bad and it's the closest one nearby. They will park several cars even for like 2 donuts. I recommend just going inside so you can make sure they dont mess up your order
Restaurantji Recommends
I thought Dunkin donuts sold donuts. Guess what this location didn't have? DONUTS. I drove 10 miles out if my way fir this. What a joke. Never again.
Nothing but kids who work there with punk attitudes. I'm a manager myself and they told me to hold on at the speaker phone right after I asked a question and came back laughing. Told them at the window it was unprofessional and threw me attitude saying she was talking to the customer before me. I DO NOT CARE!!!! THE MATTER OF THE FACT IS YOUR LAUGHING WHEN YOU CAME BACK TO THE SPEAKER AND IT WAS UNPROFESSIONAL. LISTEN AND LEQRN AND DONT TELL ME WELL IF YOU HAVE A PROBLEM YOU CAN TALK TO MY MANAGER AND SHUT THE DOOR ON ME. WELL GOOD I WILL TALK TO YOUR MANAGER ABOUT HOW UNPROFESSIONAL HER STAFF IS.
Atmosphere: 1
Food: 1
Service: 1
Only person in line, took over 25 min for an avocado toast and a bagel. Multiple cars behind me in drive thru drove away without order.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service in Vegas for sure, EVERY
Atmosphere: 1
Service: 1
It was my daughter’s birthday and I was in search of a crueler donut (her favorite), unfortunately they haven’t made any in two years. The scheme of the store seems more focused on coffee sales than donuts - no display case the donuts were behind the counter on racks - not where small children could see.
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