Great concept and the hot seasonal turkey with stuffing sandwich a winner! Coffee refills a plenty and super friendly service - Love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Melt, Hot Sub Club Sandwich
jamur gomes
Unfortunately the restaurant closes much earlier than scheduled. This is disrespectful towards the customer.
Atmosphere: 3
Food: 4
Service: 1
Carly M.
This Earl of Sandwich is located inside the Planet Hollywood Casino near the Sports Booking area on the 2nd floor. My review is based on the fact that the menu was coded with gluten free options. They had 2 gluten free soup options and three or more gluten free salads. There may have been more but that is what I noticed. I got the Earl's Cobb salad. It did have some sliced cold chicken on it, cranberries, Roma tomatoes, bacon, cucumber. It wasn't anything great or special but it was gluten free. Ordering was easy and the cost was ok even though it was located inside a casino. The inside was ok but nothing special.
May A.
One of the Worst customer service I've seen. Came to visit family and took a stop at the mall and of all the places to eat, we chose this one. The girl behind the counter took my order, but at first I couldn't tell because she was holding her phone out in front of her face the whole time and I couldn't tell if she was talking to me or someone on her phone, I think both. My son asked her for a cup for some water and she told him they don't give cups for water. First time I've ever been anywhere where they won't give a water cup. My brother in law had ordered a sandwich on wheat bread but got white. She told him well we already made it so I would have to throw it away and we're not going to do that. He wasn't going to start drama so ended up eating it. I sent my complaint in a week or so later on via their website because the way this girl behaved bothered me and I never heard back. This was at the very end of Dec. 2023. I used to like this place, when I've came across it but will never go back to this location or maybe not at all, especially seeing other reviews with the same customer service experience and they still haven't found someone else to replace her. So sad that the best you can do to run your front end that represents your business is this very rude person that doesn't care about how she is behaving. She could care less about her job or others and it shows, obviously no self respect to act this way. It is like putting a tween in charge with a bad attitude or an angry depressed toddler.
Quinn Goettel
Disappointed. Food was just ok sandwich wasn’t hot by the time I got it. Took 40 minutes to get a sandwich. Absolutely ridiculous wouldn’t come back or recommend it. At least the music was decent.
Atmosphere: 2
Food: 4
Service: 1
박재성
Today’s soup tomato is rich and delicious.Since the bread is served warm, you can have a delicious sandwich that is very crispy on the outside and moist on the inside.It was a bit chaotic because it was closing time, but overall it was good.
Atmosphere: 4
Food: 5
Service: 4
Miss Moonlight
I love Earl's sandwiches, like I'm in love with the flavors especially the Italian one. Rarely a miss with the entire menu. Despite the flop reviews, it's always important to know there's always room for improvement!!!! Practice better customer service and hopefully customers will give you a second chance. :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub, Italian Sandwich
Nelly Wong
Came here on Friday, Jan 5, 2024 just before 7:00pm and they were closed. On the Fashion Show directory and Google Maps, it shows that they close at 8:00pm on Fridays. They had a digital clock on the counter with the wrong time on it — an hour advanced.. it was only 7pm and the clocked showed 8pm.. smh ?
Lars Smeets
Tasty sandwiches and wraps. Not very cheap, but tasty.
Atmosphere: 4
Food: 5
Service: 4
Erick Romo
good sandwiches but they are unorganized and take their
A solid hot sandwich at a reasonable price. I had the ham and Swiss. Nothing fancy, just a tasty sandwich, with quality ingredients, on fresh bread. The sandwich was made to order and served hot in a foil wrapping. Plenty of sandwich for one person. This location has Coke in glass bottles, which is a plus. I have been coming here for years and every sandwich I had was quality. This should be a favorite of people who like hot subs.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Holiday Turkey, Sea Salt and Vinegar Chips, French Dip Sandwich, Tuna Melt
Kim M.
I appreciated the pleasant cashier Vicki. She was so nice. It was to so nice to have someone with a smile. Thank you Vicki for making my day with your smile.
Buffy G.
We stopped here for a quick bite. I didn't think I would enjoy the sandwich so much, but both my we really satisfied by what we thought would be just a quick sandwich. I will definitely be going back for the outstanding tuna!!
John C.
Wanted a light mid afternoon meal while in Vegas. Was at the Fashion Show Mall and the e Mrs. and I decided to split a sandwich combo. We had the Full Montagu which was good. Also tried the lime and cracked pepper chips which were fine but could use a bit more lime. It was the first time we had seen this flavor. For the drink, I wanted the mango ice tea but it was pure water with no syrup. The Pepsi was fine. So food was fine but the space was dirty. The two employees did not seem to want to be there. Certainly not enough for anyone to pick up a rag, broom and dustpan to clear off a couple of tables and sweep up a couple of things. Would fully understand if it were busy, but there was one couple there, us and one couple who came after us. Main upside is the combo was $15 in total. A generous three star review.
Zen W.
Chicken caesar wrap was yummy. Vicky at the register was friendly and was quick on the register. Will come back again.
Great concept and the hot seasonal turkey with stuffing sandwich a winner! Coffee refills a plenty and super friendly service - Love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Melt, Hot Sub Club Sandwich
Unfortunately the restaurant closes much earlier than scheduled. This is disrespectful towards the customer.
Atmosphere: 3
Food: 4
Service: 1
This Earl of Sandwich is located inside the Planet Hollywood Casino near the Sports Booking area on the 2nd floor. My review is based on the fact that the menu was coded with gluten free options. They had 2 gluten free soup options and three or more gluten free salads. There may have been more but that is what I noticed. I got the Earl's Cobb salad. It did have some sliced cold chicken on it, cranberries, Roma tomatoes, bacon, cucumber. It wasn't anything great or special but it was gluten free. Ordering was easy and the cost was ok even though it was located inside a casino. The inside was ok but nothing special.
One of the Worst customer service I've seen. Came to visit family and took a stop at the mall and of all the places to eat, we chose this one. The girl behind the counter took my order, but at first I couldn't tell because she was holding her phone out in front of her face the whole time and I couldn't tell if she was talking to me or someone on her phone, I think both. My son asked her for a cup for some water and she told him they don't give cups for water. First time I've ever been anywhere where they won't give a water cup. My brother in law had ordered a sandwich on wheat bread but got white. She told him well we already made it so I would have to throw it away and we're not going to do that. He wasn't going to start drama so ended up eating it. I sent my complaint in a week or so later on via their website because the way this girl behaved bothered me and I never heard back. This was at the very end of Dec. 2023. I used to like this place, when I've came across it but will never go back to this location or maybe not at all, especially seeing other reviews with the same customer service experience and they still haven't found someone else to replace her. So sad that the best you can do to run your front end that represents your business is this very rude person that doesn't care about how she is behaving. She could care less about her job or others and it shows, obviously no self respect to act this way. It is like putting a tween in charge with a bad attitude or an angry depressed toddler.
Disappointed. Food was just ok sandwich wasn’t hot by the time I got it. Took 40 minutes to get a sandwich. Absolutely ridiculous wouldn’t come back or recommend it. At least the music was decent.
Atmosphere: 2
Food: 4
Service: 1
Today’s soup tomato is rich and delicious.Since the bread is served warm, you can have a delicious sandwich that is very crispy on the outside and moist on the inside.It was a bit chaotic because it was closing time, but overall it was good.
Atmosphere: 4
Food: 5
Service: 4
I love Earl's sandwiches, like I'm in love with the flavors especially the Italian one. Rarely a miss with the entire menu. Despite the flop reviews, it's always important to know there's always room for improvement!!!! Practice better customer service and hopefully customers will give you a second chance. :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub, Italian Sandwich
Came here on Friday, Jan 5, 2024 just before 7:00pm and they were closed. On the Fashion Show directory and Google Maps, it shows that they close at 8:00pm on Fridays. They had a digital clock on the counter with the wrong time on it — an hour advanced.. it was only 7pm and the clocked showed 8pm.. smh ?
Tasty sandwiches and wraps. Not very cheap, but tasty.
Atmosphere: 4
Food: 5
Service: 4
good sandwiches but they are unorganized and take their
Food: 5
Service: 2
Restaurantji Recommends
A solid hot sandwich at a reasonable price. I had the ham and Swiss. Nothing fancy, just a tasty sandwich, with quality ingredients, on fresh bread. The sandwich was made to order and served hot in a foil wrapping. Plenty of sandwich for one person. This location has Coke in glass bottles, which is a plus. I have been coming here for years and every sandwich I had was quality. This should be a favorite of people who like hot subs.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Holiday Turkey, Sea Salt and Vinegar Chips, French Dip Sandwich, Tuna Melt
I appreciated the pleasant cashier Vicki. She was so nice. It was to so nice to have someone with a smile. Thank you Vicki for making my day with your smile.
We stopped here for a quick bite. I didn't think I would enjoy the sandwich so much, but both my we really satisfied by what we thought would be just a quick sandwich. I will definitely be going back for the outstanding tuna!!
Wanted a light mid afternoon meal while in Vegas. Was at the Fashion Show Mall and the e Mrs. and I decided to split a sandwich combo. We had the Full Montagu which was good. Also tried the lime and cracked pepper chips which were fine but could use a bit more lime. It was the first time we had seen this flavor. For the drink, I wanted the mango ice tea but it was pure water with no syrup. The Pepsi was fine. So food was fine but the space was dirty. The two employees did not seem to want to be there. Certainly not enough for anyone to pick up a rag, broom and dustpan to clear off a couple of tables and sweep up a couple of things. Would fully understand if it were busy, but there was one couple there, us and one couple who came after us. Main upside is the combo was $15 in total. A generous three star review.
Chicken caesar wrap was yummy. Vicky at the register was friendly and was quick on the register. Will come back again.