The food was decent. The drive-through associate missed an opportunity to secure the lid on my soda, and as it was handed to me, it spilled all over my shirt.
Atmosphere: 3
Food: 5
Service: 3
Karmen Garcia
I ordered a BRC. It's was gross. Rice was so hard. When I went in to complain about it the girl gave me attitude. I told them the rice was hard. To just give me a refund. They where telling me that they have never gotten any complains about the food. Trust me ever time I go. Thefood is over cooked or under cook or they forget to give me what I order. This place need to be overlooked by someone responsible.
Atmosphere: 1
Food: 1
Service: 1
Michael Schulman
seriously frustrating to discover the "family meal" comes with 2 oz. of broccoli...maybe... someone should lose their job.
Atmosphere: 1
Food: 1
Service: 1
Mark Miller
Really great good. Fresh and a much better option in the world of fast food.
Atmosphere: 4
Food: 5
Service: 5
April Frost
Consistent food every time. It may not be for everyone, but it's one of my favorites. Always good customer service.
Atmosphere: 4
Food: 4
Service: 5
G G
Over priced for sure and small pieces! Nor worth it. Better off getting a rotisserie chicken from the grocery store. An 8 piece chicken only is $26.00 and a Family meal with 6 legs and 6 thighs plus weenie sides $38+!!! Are you serious?
Robert Dasch
Less food very salty and dry forgot our dressing for salad and tortillas
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: 8pc Family Feast
Eddie Garcia
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Ady L. Arias
I pick up on my way to work at times. The customer service is awesome they are very nice, and I am in and out in less than 5 minutes!?
Customer service was excellent, I had a coupon so I got 2$off. The food was fresh and delicious. Actually the best El Pollo Loco I've been too. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Khadija Idnasser
People here have horrible service ???
Greg Salvarlis
Good food and service
Atmosphere: 4
Food: 4
Service: 4
Junius Alvin Badere
We ordered 8pc & BRC burrito; Cashier help me with my order to save some bucks, thx. Tables are a little bit dirty
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Double Chicken Tostada Salad
El secreto de la sabiduría Rodalvi
This time the experience was extraordinary. At this time, the experience was outstanding ? ?
Great service and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Complete Family Combo
The food was decent. The drive-through associate missed an opportunity to secure the lid on my soda, and as it was handed to me, it spilled all over my shirt.
Atmosphere: 3
Food: 5
Service: 3
I ordered a BRC. It's was gross. Rice was so hard. When I went in to complain about it the girl gave me attitude. I told them the rice was hard. To just give me a refund. They where telling me that they have never gotten any complains about the food. Trust me ever time I go. Thefood is over cooked or under cook or they forget to give me what I order. This place need to be overlooked by someone responsible.
Atmosphere: 1
Food: 1
Service: 1
seriously frustrating to discover the "family meal" comes with 2 oz. of broccoli...maybe...
someone should lose their job.
Atmosphere: 1
Food: 1
Service: 1
Really great good. Fresh and a much better option in the world of fast food.
Atmosphere: 4
Food: 5
Service: 5
Consistent food every time. It may not be for everyone, but it's one of my favorites. Always good customer service.
Atmosphere: 4
Food: 4
Service: 5
Over priced for sure and small pieces! Nor worth it. Better off getting a rotisserie chicken from the grocery store. An 8 piece chicken only is $26.00 and a Family meal with 6 legs and 6 thighs plus weenie sides $38+!!! Are you serious?
Less food very salty and dry forgot our dressing for salad and tortillas
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: 8pc Family Feast
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
I pick up on my way to work at times. The customer service is awesome they are very nice, and I am in and out in less than 5 minutes!?
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Customer service was excellent, I had a coupon so I got 2$off. The food was fresh and delicious. Actually the best El Pollo Loco I've been too. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
People here have horrible service ???
Good food and service
Atmosphere: 4
Food: 4
Service: 4
We ordered 8pc & BRC burrito; Cashier help me with my order to save some bucks, thx. Tables are a little bit dirty
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Double Chicken Tostada Salad
This time the experience was extraordinary. At this time, the experience was outstanding ? ?
Atmosphere: 5
Food: 4
Service: 5
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