El Pollo Loco

4005 S Decatur Blvd, Las Vegas
(702) 871-7100

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Recent Reviews

The food is ok but not craveable. Employee told my friend to use the kiosk to order & pay (with cash). My 60ish Asian friend who's not tech savvy needed help. Not good customer service.
I would like to extend my sincere appreciation to Abel for the excellent customer service provided; it truly enhanced our evening. Traveling from out of state to enjoy El Pollo Local, we found our experience to be exceptionally pleasant.
Hey you the team at this store you are awesome! Your customer service skills are out of this world! The Popeyes near you could learn a thing or two! The young man in your drive through is a customer service Superstar today is 6-28-25 and I came through around 6:35pm. I've been coming to this location for 3 months and the team inside between 6-7 are always polite I'm really blown away I know it's crazy to be that impressed by this but with the way the world is today...

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