I go there often , and order my food through the drive thru. I never had any problem with the food or with the staff. Until yesterday when I want there the woman at the drive through she was not friendly . I ordered four pieces of chicken ,and paid for it and as always I didn't look in the food bag and left , when I want home I found out that there are only three pieces of chicken in the bag not four . I called , and I spoke with a woman by name of Nora I told her that never happen to me before , she told me come back and get the fourth piece , and I told her I will come tomorrow . The next day when I want back there It was the same unfriendly woman , and she is the manager Nora. She told me by the way that I am not telling the truth and there was four pieces of chicken in the bag not three . I was insulted shame on her and shame on the one who is hired her . I left my food that I paid for , and the piece of chicken that she give me I will never go back there again .people Look in your food bag before you leave the drive thru
Atmosphere: 1
Food: 1
Service: 1
N Falcon
I always receive great service at this location and the chicken is always cooked perfectly, juicy and flavorful. The managers always greet me which is great. I highly recommend this location
Atmosphere: 5
Food: 5
Service: 5
Rees Tatge
Good chicken
Atmosphere: 3
Food: 4
Service: 5
chevyna peck
Food is always fast, correct and tastes good Best fast food in the area
Atmosphere: 4
Food: 5
Service: 4
April Wightman
Food was phenomenal! Great meal after a very long flight. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Ruchira Muthugala
One of the worst experience at pollo Loco, I had to wait 30-40 minutes drive through What kind of drive through is that, lazy people works here and too slow the line
Atmosphere: 1
Food: 1
Service: 1
Christa Buenrostro
There was a cockeroach walking around I have a video it made me not want to eat the food we had ordered not sure if it’s sanitary reasons or the heat making the bugs want to go in the cold a/c
Atmosphere: 1
Food: 1
Service: 1
Patricia Islander Company
Awesome Sauce
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pollo Bowl, Burrito, Chicken Avocado, 4pc Fire-Grilled Chicken Combo, Corn, Double Chicken Tostada Salad, Double Chicken Avocado Salad, Chicken Meals, Chicken Avocado Burrito, Keto Taco, Black Bean Bowl, Polo Bowl Combo Horrible Added Own Stuff, The Double Avacodo Bowl I Got Skimped Salsa Made Up for It, Crabbie Double Chicken Bowl
Christina Repetto
Chicken was very dry upon purchase.
Atmosphere: 2
Food: 2
Service: 3
Anthony
Manager was very rude she was using her phone the whole time when I was taking my order and when I told her that I was going to pay cash she rolled her eyes she took the wrong order I asked for a double chicken taco salad and she gave us a salad it was like she wasn't paying attention to anything I was saying
Stopped in for a delicious dinner. Happy to get away from the Strip food prices and get some really good eats at a reasonable price. The place is super clean and inviting. Kiosk ordering was really easy. Quick and friendly service. The food is so delicious! I love the red and green salsa. Great place for a quick meal. I love the plates they serve the food on, reminds me of a backyard BBQ.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Dinner
Lisa Herrera
Customer service A1 very friendly cashiers and the food is good. The service is fast. Definitely a go to when I want something fast to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Churros, Fire-Grilled Chicken Combo, Chicken Avocado
David Rodriguez
Awesome Pollo Loco Maria is the best manager they have at any Pollo
I go there often , and order my food through the drive thru. I never had any problem with the food or with the staff. Until yesterday when I want there the woman at the drive through she was not friendly . I ordered four pieces of chicken ,and paid for it and as always I didn't look in the food bag and left , when I want home I found out that there are only three pieces of chicken in the bag not four . I called , and I spoke with a woman by name of Nora I told her that never happen to me before , she told me come back and get the fourth piece , and I told her I will come tomorrow . The next day when I want back there It was the same unfriendly woman , and she is the manager Nora. She told me by the way that I am not telling the truth and there was four pieces of chicken in the bag not three . I was insulted shame on her and shame on the one who is hired her . I left my food that I paid for , and the piece of chicken that she give me I will never go back there again .people Look in your food bag before you leave the drive thru
Atmosphere: 1
Food: 1
Service: 1
I always receive great service at this location and the chicken is always cooked perfectly, juicy and flavorful. The managers always greet me which is great. I highly recommend this location
Atmosphere: 5
Food: 5
Service: 5
Good chicken
Atmosphere: 3
Food: 4
Service: 5
Food is always fast, correct and tastes good
Best fast food in the area
Atmosphere: 4
Food: 5
Service: 4
Food was phenomenal! Great meal after a very long flight. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
One of the worst experience at pollo
Loco, I had to wait 30-40 minutes drive through
What kind of drive through is that, lazy people works here and too slow the line
Atmosphere: 1
Food: 1
Service: 1
There was a cockeroach walking around I have a video it made me not want to eat the food we had ordered not sure if it’s sanitary reasons or the heat making the bugs want to go in the cold a/c
Atmosphere: 1
Food: 1
Service: 1
Awesome Sauce
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pollo Bowl, Burrito, Chicken Avocado, 4pc Fire-Grilled Chicken Combo, Corn, Double Chicken Tostada Salad, Double Chicken Avocado Salad, Chicken Meals, Chicken Avocado Burrito, Keto Taco, Black Bean Bowl, Polo Bowl Combo Horrible Added Own Stuff, The Double Avacodo Bowl I Got Skimped Salsa Made Up for It, Crabbie Double Chicken Bowl
Chicken was very dry upon purchase.
Atmosphere: 2
Food: 2
Service: 3
Manager was very rude she was using her phone the whole time when I was taking my order and when I told her that I was going to pay cash she rolled her eyes she took the wrong order I asked for a double chicken taco salad and she gave us a salad it was like she wasn't paying attention to anything I was saying
Restaurantji Recommends
Stopped in for a delicious dinner. Happy to get away from the Strip food prices and get some really good eats at a reasonable price. The place is super clean and inviting. Kiosk ordering was really easy. Quick and friendly service. The food is so delicious! I love the red and green salsa. Great place for a quick meal. I love the plates they serve the food on, reminds me of a backyard BBQ.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Dinner
Customer service A1 very friendly cashiers and the food is good. The service is fast. Definitely a go to when I want something fast to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Churros, Fire-Grilled Chicken Combo, Chicken Avocado
Awesome Pollo Loco Maria is the best manager they have at any Pollo
Atmosphere: 5
Food: 5
Service: 5
Great customer service and good food
Atmosphere: 5
Food: 5
Service: 5
Amazing delicious food! ?
Atmosphere: 5
Food: 5
Service: 5
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