El Pollo Loco
7096 N Durango Dr, Las Vegas
(702) 396-5101
Recent Reviews
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The drive thru always gets me my correct order!! Thank you.
I don't like that they don't have the salsa bar anymore
Poor service. Cold food and broken crispy tacos. Waited over 25 min for 5 tacos..
3 soft and 2 crunchy.
Had to pull to the side & wait for 4 chicken tacos. They were tipid warm & soggy. 😝
Food: 3
Service: 3
Food was ok, service is not acceptable, no drinks in the machine had carbonization. Had to get up a few times for a fork then dressing, asked for help with the kiosk no one helped at first then someone came over laughed cause I was having issues with the meal I wanted , bathrooms eww
Atmosphere: 1
Food: 2
Service: 1
Soda machines were flat, got wrong taco's. Homeless man sitting in back of restaurant with a bottle of liquor on the table. Horrible experience
Atmosphere: 1
Food: 1
Service: 2
Better than most fast dining places.
Food: 5
Service: 5
Polite and fast service
Atmosphere: 4
Food: 3
Service: 5
Tasty chicken and sides ,worth trying.
Atmosphere: 4
Food: 5
Service: 4
The food is good, but the drum sticks are dry and hard, and little and the guacamole taste nasty and spoil.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Double Chicken Tostada Salad
Restaurantji Recommends
The shredded chicken tacos are the best fast food taco I have had in a long time. They stayed crunchy, and the jalapeno taco sauce is tangy and delicious.
Food: 5
Service: 5
I placed large ordered online( 3× 16 piece meals )at 7 PM for a pickup at 9 PM. Got there at 9PM and had to wait 25 minutes to get the food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Dinner
Tasty chicken and sides ,worth trying.
Atmosphere: 4
Food: 5
Service: 4
I was having trouble with the self order menu and the manager was more than happy to assist me. He made sure I was satisfied with my completed order. Helpful hint for customers: only use one finger on the touch screen. :-)
Atmosphere: 5
Food: 5
Service: 5
Waited 25 minutes in the Drive thru line just now. When we finally got to the pickup window, the cashier rang up our order and didn't give us a receipt. We'd asked for salsa and they didn't give us any salsa or utensils, even though we ordered two meals. Our total was over $22. Get it together guys!! Terrible service at this location and their chicken was so dry it was barely edible. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
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