El Pollo Loco

7096 N Durango Dr, Las Vegas
(702) 396-5101

Recent Reviews

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Robert Rottiers

The drive thru always gets me my correct order!! Thank you.

aaron calhoun

I don't like that they don't have the salsa bar anymore

Wendy Real

Poor service. Cold food and broken crispy tacos. Waited over 25 min for 5 tacos..
3 soft and 2 crunchy.

Ride and Die

Had to pull to the side & wait for 4 chicken tacos. They were tipid warm & soggy. 😝

Food: 3

Service: 3

KAT J

Food was ok, service is not acceptable, no drinks in the machine had carbonization. Had to get up a few times for a fork then dressing, asked for help with the kiosk no one helped at first then someone came over laughed cause I was having issues with the meal I wanted , bathrooms eww

Atmosphere: 1

Food: 2

Service: 1

Friday 13th

Soda machines were flat, got wrong taco's. Homeless man sitting in back of restaurant with a bottle of liquor on the table. Horrible experience

Atmosphere: 1

Food: 1

Service: 2

B C

Better than most fast dining places.

Food: 5

Service: 5

Aubrey Lyon

Polite and fast service

Atmosphere: 4

Food: 3

Service: 5

Janet L

Tasty chicken and sides ,worth trying.

Atmosphere: 4

Food: 5

Service: 4

Tracie Keigh

The food is good, but the drum sticks are dry and hard, and little and the guacamole taste nasty and spoil.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Double Chicken Tostada Salad

Jericho Tripp

The shredded chicken tacos are the best fast food taco I have had in a long time. They stayed crunchy, and the jalapeno taco sauce is tangy and delicious.

Food: 5

Service: 5

Alex Fadi Natour

I placed large ordered online( 3× 16 piece meals )at 7 PM for a pickup at 9 PM. Got there at 9PM and had to wait 25 minutes to get the food.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Dinner

jaja L

Tasty chicken and sides ,worth trying.

Atmosphere: 4

Food: 5

Service: 4

Judy Nelson

I was having trouble with the self order menu and the manager was more than happy to assist me. He made sure I was satisfied with my completed order. Helpful hint for customers: only use one finger on the touch screen. :-)

Atmosphere: 5

Food: 5

Service: 5

Jennifer Walker

Waited 25 minutes in the Drive thru line just now. When we finally got to the pickup window, the cashier rang up our order and didn't give us a receipt. We'd asked for salsa and they didn't give us any salsa or utensils, even though we ordered two meals. Our total was over $22. Get it together guys!! Terrible service at this location and their chicken was so dry it was barely edible. Terrible experience.

Atmosphere: 1

Food: 1

Service: 1

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