Firehouse Subs Silverton
8239 Dean Martin Dr Ste A, Las Vegas
(702) 395-2888
Recent Reviews
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The order was rich in flavor, prepared on time, and very filling. The staff was attentive and kind. Thank you!
Dietary restrictions: Gluten free bread is available.
Kid-friendliness: Kids may become a fireman for the day..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club on a Sub
I see you charging for them sandwiches they should be filled with a lot of meet your boss advertisement on your commercials and then when you get the sandwich you don't even look like it that's why I will never go there
Atmosphere: 1
Food: 1
Service: 1
First time ever to eat there. Not impressed with the small brisket sandwich. Barely any meat and little to no flavor. Bland
No wonder they put BBQ sauce on it, which I had on the side, a classic move done to mask the fact using low grade beef with no natural flavor!
Doubt I will return.
Atmosphere: 3
Food: 3
Service: 5
Tried Firehouse subs today bc i saw an advertisement for them recently. I ordered a large sub at the counter. The sub I received was a medium. The employee explained his mistake to the manager but she refused to make it right. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Italian Sub
This place used to be pretty good, but now not so much. The quality of people this franchisee is hiring has seriously gone downhill. Several things are wrong. The customer service skills are lacking in the new hires they have. The way they make the sandwich went from a caring approach to just slopping a sandwich together. And the inaccurate orders with missing items even though the order was done online with no chance of mis-communication. There should never be missed items when putting together an online order. This place left a bad taste for this and all other Firehouse Franchises in the country all because the people they hired don't care.
Atmosphere: 3
Food: 3
Service: 2
Food and service are excellent. One of my favorite sub shops. Pricing is a little out of control for amount of food though. A rare treat.
Atmosphere: 5
Food: 5
Service: 5
This location is on par with the brand. Clean store, very friendly and accommodating staff, and the staple cherry limeade! They even have different flavors! I came on a Sunday, 5/26, at 2:30 and was surprised, but grateful, it wasn't crazy busy! I'll be back before I head home.
Atmosphere: 5
Food: 5
Service: 5
Firehouse is my favorite national sub chain. There are local spots that I like better here in Las Vegas but if I'm on the go, I know I will always be happy with a sandwich from Firehouse. Their rewards program is great and I've never had a bad meal there. They also seriously have the best pickles in the game. If they sold them in grocery stores, they'd be my go-to brand over even the high end, artisanal stuff. Their flavor is perfect and they're always crisp and tasty. My favorite sandwich is the Steamer but I seriously wouldn't turn down any of their offerings. The staff at this store are helpful and friendly and it is conveniently located along my way to the freeway from my home. I can count on the fingers of one hand that I've given 5-stars to any sort of national chain since I've been writing reviews for Yelp & Google but I can say that this brand has earned it and this location is an example of the best of the brand. Great stuff and I'll see you again soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch, Smoked Turkey Breast, Hook & Ladder, Firehouse Meatball, Club on a Sub, Submarine Sandwich
Today we went in for lunch and the subs were good, and all three employees were very kind and friendly! Thank you!
Service: 5
I walked in coming from the place next-door because my family didn't want what I was eating so I decided to get firehouse subs. I walked in at 8:55. One of the employees was mopping the floor. I walked in. She turns around and gives me this dirty look and says we close at nine OK so I said are you guys closed and she slams her mop down and walks in the back and continues to talk mess and cuss never been treated like this at A business like this so a few minutes later i call and ask to get the general manager number she answered the phone and I asked for the general manager and she hangs up on me clearly this business as a business owner my self needs new employees. This is highly unacceptable. wow is all can sayedit : I would like to formally think the owner for following up she handled this situation with professionalism although my intent wasn’t to get anyone fired I do appreciate her the owner Veronica following up promptly and let me know how the situation was handled The least I was trying to do was reach out to the owner as a business owner also of how paid worker was treating customers! I will be back and try again thank you to the owner for making things right!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Theres a location walking distance from my house, then theres this location: 20 min drive. I prefer to go to this location as the subs always taste better employees are polite - never had any issues. & i love loveee loveee the fact they have a drive thru.
Food: 5
Service: 5
Firehouse subs are good but the service at this location stinksAn unfriendly cashierWrong order, ask for no ranch but they put ranch even though it clearly showed on receipt to exclude ranchThen I had to go back so they can verify I wasn’t lying about how they messed up the sandwich
Atmosphere: 3
Food: 4
Service: 1
Theres a location walking distance from my house, then theres this location: 20 min drive. I prefer to go to this location as the subs always taste better employees are polite - never had any issues. & i love loveee loveee the fact they have a drive thru.
Food: 5
Service: 5
You can't go wrong with this place. Always delicious food.
Atmosphere: 5
Food: 5
Service: 5
U should have to love food and have pride in the fact that every order is 1000% correct!
The orders on your shift of course! Its mind trampling for me to even slightly agree that fast food is difficult! ( Unless in probational period) A new hire probationary period at work is a short period of time — usually lasting between one and three months — where employers assess new employees for professional qualities like work ethic, adaptability, cultural fit, and attitude before offering them a permanent role.
It say 2 mac n cheese on the ipad and u give me none. The vibe given was cool n trustworthy but i misread, guess the crew member did also. Gotta check my bags 1000% of the time now. Lesson learned. Feel free to cooy n paste cuz i know someone can relate..
ps. They also had to remake a meatball sub twice.. all three workers couldnt have been new hires ??? dont mess with night crews
Atmosphere: 2
Food: 3
Service: 2
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