Young kids work here. They don't pay attention. They're not changing the grease and they make product that is wasteful in my opinion 👀
Atmosphere: 2
Food: 3
Service: 1
Snow B
In general Love Jack-in-the-Box but the customer service at this location is horrible even through the drive-through. The young lady at the window and I’m pretty sure she’s a manager because the young man said it was his first day, repeated my order back to me even asked me did I want the Garlic butter on my burger, but didn’t put cheese on it. When I informed her that there was no cheese on it, she tried to wrap up a piece and hand to me through the window. I’m pretty sure rolling your eyes isn’t appropriate for being a manager in any establishment but what do I know? The young man came out and apologized with a smile while giving me my order. You need to look at him for management. If you don’t like your job honey, get a new one.
Jesus Chavez
Honestly not the best. I've gone to other jacks and the service is far better. Here the girls didn't even come to the counter. They just expect people to order using the sell kiosk. Overall impression was lazy and slow.
Atmosphere: 1
Food: 3
Service: 2
River Marcano
It was decent.
Atmosphere: 4
Food: 3
Service: 3
Clarence Harris
PLEASE DON'T STOP HERE THIS PLACE IS A MESS NO ONE TO HELP YOU, THERE NOT PAYING ATTENTION TO THE CUSTOMER AND YOU WILL BE IN THIS PLAY FOR EVA..
Patrick Ofenloch
I am in the food industry so I am not unaware of how when a business closes at a certain time then thats it. However, when I am simply trying to get a 'quick' takeout order at 9:53 & the signage says 10pm then I should be able to get said 'quick' order and go. Not so at this place. Here's the irony, its not like the employees are leaving at 10pm, the drive-thru is 24 hrs, so either the staff is too incompetent to be able to tell time or they really want to hurt their business' bottom line as I will never eat at this location..... EVER!.
Atmosphere: 1
Food: 1
Service: 1
Dee Avila Roa
I have already reached out to JITB corporate office about this and I am awaiting a response, but guys honestly do NOT come here until they change the manager. Honestly, just look through the reviews they all say the same thing and honestly I wish I would have read the before trying to go to the one that was closest to me to save a few miles because I would have rather spent the gas to at least have been treated with some sort of respect and not harassed or been withheld my food that I already paid for from me. I really tried to keep it together because when I was ordering someone else at the window was going at it with her. Marla or I’m not sure what her name is but I will get it is the worst—I feel so bad for her employees because if this is how she treats PAYING customers how must she treat the people she can actually run? She kept telling me how it’s my fault EVEN WHEN HER EMPLOYEE SAID IT WAS HER MISTAKE. How I need to check the screen, how I need to order exactly what was on the coupon I provided even when I did, how fine I ordered what was on the coupon but I didn’t check the screen…and then telling me she was going to give me a refund when I clearly told her I didn’t ask for that I please give me my food that was right next to her….I mean if you want to get tested like absolute garbage this is the place as long as that manager is there. I urge you to NOT come to this location until they do something about this because I’m not the only one having problems and as a business manager I know that if there is this many problems with one of my employees they gotta go. She is bad for business and just an extremely rude human being.
Atmosphere: 1
Food: 3
Service: 1
Rachel B
I visit here often and they always have a friendly face. I usually order off the app before I show up unfortunately 90% of the time they pull you to the front to wait for your food but that’s OK. I bring it out to you as long as I don’t have to get out and go in I’m fine.
The customer service is so rude and they used to be nice. Please fix this.
Atmosphere: 1
Food: 3
Service: 2
Pat Holseth
Best breakfast sandwich on the planet
Atmosphere: 3
Food: 5
Service: 4
Larry Norman Green - McCorvey
Drive through Patron
Food: 5
Service: 5
Ace
Ordered tacos and I received them all soggy and nasty again. Will be going to a different location for food next time I want tacos.
Atmosphere: 1
Food: 1
Service: 1
felecia elder
I was at this location to pick up a order for a customer as I enjoy doing this. For those that are in need, the manager was very rude. Screaming out that if people don't wanna confirm their orders, then they don't need to pick up an order. And that I could be blocked very unprofessional person and appears that she doesn't like her position i tried to reason with her and i was dismissed several times. She doesn't like or know how to deal with the public. Her actions made me feel so small.I call the company.I deliver with an a and reported her.She also told me that I could be blocked Without even thinking about or that this would be blocking business for the company and the customers that she services. Was asked to leave her store as if she owned it. Business already appeared to be very slow.This was around 9 o'clock in the morning. I am also a customer that frequently comes to Jack in the box. I also order online. But I will not come to this store any longer. After the way I was treated as a human being. She made me feel very low.
Fast friendly service great place
Atmosphere: 4
Food: 4
Service: 4
Young kids work here. They don't pay attention. They're not changing the grease and they make product that is wasteful in my opinion 👀
Atmosphere: 2
Food: 3
Service: 1
In general Love Jack-in-the-Box but the customer service at this location is horrible even through the drive-through. The young lady at the window and I’m pretty sure she’s a manager because the young man said it was his first day, repeated my order back to me even asked me did I want the Garlic butter on my burger, but didn’t put cheese on it. When I informed her that there was no cheese on it, she tried to wrap up a piece and hand to me through the window. I’m pretty sure rolling your eyes isn’t appropriate for being a manager in any establishment but what do I know? The young man came out and apologized with a smile while giving me my order. You need to look at him for management. If you don’t like your job honey, get a new one.
Honestly not the best. I've gone to other jacks and the service is far better. Here the girls didn't even come to the counter. They just expect people to order using the sell kiosk. Overall impression was lazy and slow.
Atmosphere: 1
Food: 3
Service: 2
It was decent.
Atmosphere: 4
Food: 3
Service: 3
PLEASE DON'T STOP HERE THIS PLACE IS A MESS NO ONE TO HELP YOU, THERE NOT PAYING ATTENTION TO THE CUSTOMER AND YOU WILL BE IN THIS PLAY FOR EVA..
I am in the food industry so I am not unaware of how when a business closes at a certain time then thats it. However, when I am simply trying to get a 'quick' takeout order at 9:53 & the signage says 10pm then I should be able to get said 'quick' order and go. Not so at this place. Here's the irony, its not like the employees are leaving at 10pm, the drive-thru is 24 hrs, so either the staff is too incompetent to be able to tell time or they really want to hurt their business' bottom line as I will never eat at this location..... EVER!.
Atmosphere: 1
Food: 1
Service: 1
I have already reached out to JITB corporate office about this and I am awaiting a response, but guys honestly do NOT come here until they change the manager. Honestly, just look through the reviews they all say the same thing and honestly I wish I would have read the before trying to go to the one that was closest to me to save a few miles because I would have rather spent the gas to at least have been treated with some sort of respect and not harassed or been withheld my food that I already paid for from me. I really tried to keep it together because when I was ordering someone else at the window was going at it with her. Marla or I’m not sure what her name is but I will get it is the worst—I feel so bad for her employees because if this is how she treats PAYING customers how must she treat the people she can actually run? She kept telling me how it’s my fault EVEN WHEN HER EMPLOYEE SAID IT WAS HER MISTAKE. How I need to check the screen, how I need to order exactly what was on the coupon I provided even when I did, how fine I ordered what was on the coupon but I didn’t check the screen…and then telling me she was going to give me a refund when I clearly told her I didn’t ask for that I please give me my food that was right next to her….I mean if you want to get tested like absolute garbage this is the place as long as that manager is there. I urge you to NOT come to this location until they do something about this because I’m not the only one having problems and as a business manager I know that if there is this many problems with one of my employees they gotta go. She is bad for business and just an extremely rude human being.
Atmosphere: 1
Food: 3
Service: 1
I visit here often and they always have a friendly face. I usually order off the app before I show up unfortunately 90% of the time they pull you to the front to wait for your food but that’s OK. I bring it out to you as long as I don’t have to get out and go in I’m fine.
Atmosphere: 4
Food: 5
Service: 4
They were polite
Restaurantji Recommends
The customer service is so rude and they used to be nice. Please fix this.
Atmosphere: 1
Food: 3
Service: 2
Best breakfast sandwich on the planet
Atmosphere: 3
Food: 5
Service: 4
Drive through Patron
Food: 5
Service: 5
Ordered tacos and I received them all soggy and nasty again. Will be going to a different location for food next time I want tacos.
Atmosphere: 1
Food: 1
Service: 1
I was at this location to pick up a order for a customer as I enjoy doing this. For those that are in need, the manager was very rude. Screaming out that if people don't wanna confirm their orders, then they don't need to pick up an order. And that I could be blocked very unprofessional person and appears that she doesn't like her position i tried to reason with her and i was dismissed several times. She doesn't like or know how to deal with the public. Her actions made me feel so small.I call the company.I deliver with an a and reported her.She also told me that I could be blocked Without even thinking about or that this would be blocking business for the company and the customers that she services. Was asked to leave her store as if she owned it. Business already appeared to be very slow.This was around 9 o'clock in the morning.
I am also a customer that frequently comes to Jack in the box. I also order online. But I will not come to this store any longer. After the way I was treated as a human being. She made me feel very low.
Atmosphere: 1
Service: 1
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