1/16/2026 I had ordered the family of four meal this male Mexican employee told me he doesn't want me to order that I had to order another meal... I let that go and ordered #9 1/17/2026 I had the same Problem with the same male employee I wanted to order large chocolate shake he had told me yet again he doesn't want to make that chocolate shake and had told me I looked homeless and needed to leave his jack in the box This is him in the picture very rude and lazy he needs to get fired Please fire this employee
Atmosphere: 1
Food: 5
Service: 1
Aimee Swager
Probably Very short staffed because the service is very slow. Our order was also incorrect...but we had already waited 22mins for 3 items, so we just left.
Food: 2
Service: 2
Ray Watkins
Horrible. I can literally smell the bad grease from my french fries coming out of the bag. Have tried this place many times because I live nearby and it never is any good. I don't know why I keep going. Please teach your people to smell what bad greases or at least change it. Geez guys, this is all you do
Atmosphere: 2
Food: 1
Service: 5
CS
Rude staff and the most dirtiest Jack in the Box I’ve ever seen on the face of this Earth. Don’t go here if you want bubble guts.
Atmosphere: 1
Food: 1
Service: 1
Brian Dahlen
Thanks for being open Christmas Day ! Your Store had to deal with a lot of difficult people complaining about not having special sauce when it's Christmas Day. Appreciate you guys being open during the Madness. The Breakfast Jack was nice a fresh and that's for the Coke refill.
Atmosphere: 4
Food: 5
Service: 5
Zaida Rodriguez
I would give this place zero stars. It seems after 6pm there is no manager/ supervisor to be found in the store. The staff was rude, With the exception of one young lady trying to do it all who was clearly overwhelmed. the person who was making the sandwiches was rude and very disrespectful, the one in the fry station was not much help either. I started in the drive thru and was told it would take some time to order because she had to get online orders out. There were two cars in front of me and they must have been told the same thing because the drove off. I parked my car and went inside and noticed that there were only three employees and no manager. No one greeted the guest in the lobby. As I waited for someone to help me the drive thru was suddenly working again. That’s when I asked for a manager and was disrespected. I don’t enjoy writing reviews but I am expecting a response. As a former Jack in the box general manager this is unacceptable and the rudest experience I have ever had. I look forward to hearing back from a member of upper management.
Atmosphere: 1
Service: 1
Thomas Wooten
I got food poisoning from their oreo shake
Atmosphere: 1
Food: 1
Service: 1
Gano Wetherby
I ordered a meal, paid and asked if I could use the bathroom. I was told yes but not until the boss came out of the bathroom. When she came out another employee told me I couldn’t use them because they were out of service. I demanded a refund, I hate liars and really only was willing to eat fast food because I needed to use the bathroom and figured they were for customers. Poor customer service
Atmosphere: 1
Service: 1
Generic Jess
I only ordered an creamy iced coffee at this location, hoping it would be as 🔥 as the one I had the day before, at a separate location. But it was not.
I’m currently at this location and the guy that looks almost Asian gave me the wrong food and told me I had to pay to get the right order Just because u hate your job don’t mean I take it bad for other people. I come to this location often and was never told I have to pay for my order being wrong….
Atmosphere: 1
Food: 1
Service: 1
Justina Elaine
Staff is fast
Danita ferry
Food was cold. No restrooms. Fries were old and cold.
Atmosphere: 1
Food: 1
Service: 1
Not.youraverage
20 miss for 4 tacos. Lobby empty , focused only on cars . Customers service sucked too.
Atmosphere: 1
Food: 1
Service: 1
Corey Lombardi
Pretty clean location and I didn’t eat but I’m sure the food is good and the service was good plus it wasn’t in to much of a bummy area so just all around better than a lot other locations
I stop here often. Always great service
Atmosphere: 4
Food: 4
Service: 4
1/16/2026
I had ordered the family of four meal this male Mexican employee told me he doesn't want me to order that I had to order another meal... I let that go and ordered #9
1/17/2026
I had the same Problem with the same male employee I wanted to order large chocolate shake he had told me yet again he doesn't want to make that chocolate shake and had told me I looked homeless and needed to leave his jack in the box
This is him in the picture very rude and lazy he needs to get fired
Please fire this employee
Atmosphere: 1
Food: 5
Service: 1
Probably Very short staffed because the service is very slow. Our order was also incorrect...but we had already waited 22mins for 3 items, so we just left.
Food: 2
Service: 2
Horrible. I can literally smell the bad grease from my french fries coming out of the bag. Have tried this place many times because I live nearby and it never is any good. I don't know why I keep going. Please teach your people to smell what bad greases or at least change it. Geez guys, this is all you do
Atmosphere: 2
Food: 1
Service: 5
Rude staff and the most dirtiest Jack in the Box I’ve ever seen on the face of this Earth. Don’t go here if you want bubble guts.
Atmosphere: 1
Food: 1
Service: 1
Thanks for being open Christmas Day ! Your Store had to deal with a lot of difficult people complaining about not having special sauce when it's Christmas Day. Appreciate you guys being open during the Madness. The Breakfast Jack was nice a fresh and that's for the Coke refill.
Atmosphere: 4
Food: 5
Service: 5
I would give this place zero stars. It seems after 6pm there is no manager/ supervisor to be found in the store. The staff was rude, With the exception of one young lady trying to do it all who was clearly overwhelmed. the person who was making the sandwiches was rude and very disrespectful, the one in the fry station was not much help either. I started in the drive thru and was told it would take some time to order because she had to get online orders out. There were two cars in front of me and they must have been told the same thing because the drove off. I parked my car and went inside and noticed that there were only three employees and no manager. No one greeted the guest in the lobby. As I waited for someone to help me the drive thru was suddenly working again. That’s when I asked for a manager and was disrespected.
I don’t enjoy writing reviews but I am expecting a response.
As a former Jack in the box general manager this is unacceptable and the rudest experience I have ever had.
I look forward to hearing back from a member of upper management.
Atmosphere: 1
Service: 1
I got food poisoning from their oreo shake
Atmosphere: 1
Food: 1
Service: 1
I ordered a meal, paid and asked if I could use the bathroom. I was told yes but not until the boss came out of the bathroom. When she came out another employee told me I couldn’t use them because they were out of service. I demanded a refund, I hate liars and really only was willing to eat fast food because I needed to use the bathroom and figured they were for customers. Poor customer service
Atmosphere: 1
Service: 1
I only ordered an creamy iced coffee at this location, hoping it would be as 🔥 as the one I had the day before, at a separate location. But it was not.
Restaurantji Recommends
I’m currently at this location and the guy that looks almost Asian gave me the wrong food and told me I had to pay to get the right order
Just because u hate your job don’t mean I take it bad for other people. I come to this location often and was never told I have to pay for my order being wrong….
Atmosphere: 1
Food: 1
Service: 1
Staff is fast
Food was cold. No restrooms. Fries were old and cold.
Atmosphere: 1
Food: 1
Service: 1
20 miss for 4 tacos. Lobby empty , focused only on cars . Customers service sucked too.
Atmosphere: 1
Food: 1
Service: 1
Pretty clean location and I didn’t eat but I’m sure the food is good and the service was good plus it wasn’t in to much of a bummy area so just all around better than a lot other locations
Atmosphere: 4
Food: 4
Service: 4
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