they used to be good when they had decent portions but now they're way too pricey
Atmosphere: 2
Food: 3
Service: 2
Torio
This place fell apart.
Atmosphere: 1
Food: 1
Service: 1
califia Porcha
Use to be pretty pretty great but subpar the last few visits unfortunately. Went today (12/10) ordered a number 6. Super dry and cold burger. Didn't even finish it . Sorely disappointed because Jack's is my go to.
Atmosphere: 2
Food: 2
Service: 4
B G (Blazen Gator)
This place has a very weird lazy staff. They will not even answer the driverhrough sometimes till you leave.
Atmosphere: 1
Food: 1
Service: 1
Diamond Luxury
Go to the window before I can Ask about my meal he slammed the window and tells me to park around the front. They are on a timer so they do not want the timer to go off very rude and inconsiderate fries were stale. Order three different meals through the app and they were very rude when I was trying to ask for sauce
Atmosphere: 1
Food: 1
Service: 1
Jade E
I really should’ve just gone to another location. This location is actually the worst Jack in the Box I have ever been to. The food was cold & hard, as if it had been sitting out all day, the lettuce was wilted & becoming translucent on my chicken sandwich. They do not put any ice in either of my drinks & both of my fries were literally half full for a large. Why up charge if you’re going to skimp out on product that I PAID for? Make it make sense. I called to speak to a manager twice & both times she was conveniently on break. Just avoid the location. There’s another one literally on Charleston & Durango. Disgusting food & experience.
Atmosphere: 1
Food: 1
Service: 1
Monday “Nvme Boutique” Madness
I stopped at this Jack in the Box today and had a very concerning experience. Before ordering, I used the restroom and was alarmed to find that there was no soap available. That means for a good portion of the day, both employees and customers could not properly wash their hands.
I immediately brought this to the cashier’s attention. He mentioned that he had just started his shift and would refill the soap dispenser after taking my order. However, after some time passed and even as I sat and observed, no soap was ever replaced in the restroom.
As a customer, it’s unsettling to think about food being prepared and handled without access to basic sanitation supplies. While I was able to rinse my hands with water and use my own hand sanitizer, this is not an acceptable substitute for soap, especially in a food service environment.
This location really needs to tighten up on its cleanliness and health standards. Hand soap is not optional—it’s a requirement for food safety and public health.
Atmosphere: 3
Service: 3
Boyd Gordon
The right food, the nicest service. Thanks so much.
Atmosphere: 5
Food: 5
Service: 5
Adrian Cretu
Friendly night worker, tasty and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Perry Bonarrigo
Monday, 4 August 2pm. Drive thru craziness. Ordered as normal at window. Got to window. Was told soda machine acting up. Gave me part of my order & asked to go wait in front. Came out with most of the order, but no sauces requested and no drink too. Was told sodas unavail. Switched to an ice tea. Came back with part of the sauces correct. No SW salad sauce and the drink was not ice tea, but some watetered down soda. Store wasn't busy so not sure why this place is going south on service. I don't want to go back..
A wonderful man working at around 2:50-3:00 am July 27th gave me 5 ranch sauces without asking for more. Some places like some Wendy’s won’t even give me extra even if I offer to pay for them
Kristi Carreon
Forgot a menu item and didn’t do anything about it
Atmosphere: 1
Food: 1
Service: 1
Let's Progress Daily
Takes them an hr to make a burger the worst experience I’ve ever had
Atmosphere: 1
Food: 1
Service: 1
Kiandra C.
I’D GIVE EVERYTHING A NEGATIVE 1000 IF I COULD !!!!!!!!!!!!!!!!!!!!!!!!!!!!! Idk if we just got them on a bad night or what but the food was HORRIBLEE. The burgers were dry and seems like they had been sitting for HOURS. The fries are cold, chicken sandwiches were disgusting. The only thing that was remotely goodwere the jalapeño poppers. & the fact that i ordered the food, had it delivered, was missing HALF OF MY FOOD THEN HAD TO LEAVE MY HOTEL TO TRAVEL AND GET THE FOOD THAT WAS MISSING AND HAD THEM MAKE IT OVER AGAIN AND THE FOOD WAS STILL DRY, NASTY, DISGUSTING & COLD & this was the first time EVER trying this establishment cause i stay on the other side of the US. PLUS! Let's not forget the TACOS. they were stale on one part and soggy in the middle . This was THE WORST experience of food ive ever had in Vegas & honestly this store needs to either be restarted or closed down!!!!!!! Waste of my time and money
Atmosphere: 1
Food: 1
Service: 1
Shewrin Ramsey
they are crooks con . I had a slip and fall and they compensate me with Jack-in-the-Box
they used to be good when they had decent portions but now they're way too pricey
Atmosphere: 2
Food: 3
Service: 2
This place fell apart.
Atmosphere: 1
Food: 1
Service: 1
Use to be pretty pretty great but subpar the last few visits unfortunately. Went today (12/10) ordered a number 6. Super dry and cold burger. Didn't even finish it . Sorely disappointed because Jack's is my go to.
Atmosphere: 2
Food: 2
Service: 4
This place has a very weird lazy staff. They will not even answer the driverhrough sometimes till you leave.
Atmosphere: 1
Food: 1
Service: 1
Go to the window before I can Ask about my meal he slammed the window and tells me to park around the front. They are on a timer so they do not want the timer to go off very rude and inconsiderate fries were stale. Order three different meals through the app and they were very rude when I was trying to ask for sauce
Atmosphere: 1
Food: 1
Service: 1
I really should’ve just gone to another location. This location is actually the worst Jack in the Box I have ever been to. The food was cold & hard, as if it had been sitting out all day, the lettuce was wilted & becoming translucent on my chicken sandwich. They do not put any ice in either of my drinks & both of my fries were literally half full for a large. Why up charge if you’re going to skimp out on product that I PAID for? Make it make sense. I called to speak to a manager twice & both times she was conveniently on break. Just avoid the location. There’s another one literally on Charleston & Durango. Disgusting food & experience.
Atmosphere: 1
Food: 1
Service: 1
I stopped at this Jack in the Box today and had a very concerning experience. Before ordering, I used the restroom and was alarmed to find that there was no soap available. That means for a good portion of the day, both employees and customers could not properly wash their hands.
I immediately brought this to the cashier’s attention. He mentioned that he had just started his shift and would refill the soap dispenser after taking my order. However, after some time passed and even as I sat and observed, no soap was ever replaced in the restroom.
As a customer, it’s unsettling to think about food being prepared and handled without access to basic sanitation supplies. While I was able to rinse my hands with water and use my own hand sanitizer, this is not an acceptable substitute for soap, especially in a food service environment.
This location really needs to tighten up on its cleanliness and health standards. Hand soap is not optional—it’s a requirement for food safety and public health.
Atmosphere: 3
Service: 3
The right food, the nicest service. Thanks so much.
Atmosphere: 5
Food: 5
Service: 5
Friendly night worker, tasty and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Monday, 4 August 2pm. Drive thru craziness. Ordered as normal at window. Got to window. Was told soda machine acting up. Gave me part of my order & asked to go wait in front. Came out with most of the order, but no sauces requested and no drink too. Was told sodas unavail. Switched to an ice tea. Came back with part of the sauces correct. No SW salad sauce and the drink was not ice tea, but some watetered down soda. Store wasn't busy so not sure why this place is going south on service. I don't want to go back..
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
A wonderful man working at around 2:50-3:00 am July 27th gave me 5 ranch sauces without asking for more. Some places like some Wendy’s won’t even give me extra even if I offer to pay for them
Forgot a menu item and didn’t do anything about it
Atmosphere: 1
Food: 1
Service: 1
Takes them an hr to make a burger the worst experience I’ve ever had
Atmosphere: 1
Food: 1
Service: 1
I’D GIVE EVERYTHING A NEGATIVE 1000 IF I COULD !!!!!!!!!!!!!!!!!!!!!!!!!!!!! Idk if we just got them on a bad night or what but the food was HORRIBLEE. The burgers were dry and seems like they had been sitting for HOURS. The fries are cold, chicken sandwiches were disgusting. The only thing that was remotely goodwere the jalapeño poppers. & the fact that i ordered the food, had it delivered, was missing HALF OF MY FOOD THEN HAD TO LEAVE MY HOTEL TO TRAVEL AND GET THE FOOD THAT WAS MISSING AND HAD THEM MAKE IT OVER AGAIN AND THE FOOD WAS STILL DRY, NASTY, DISGUSTING & COLD & this was the first time EVER trying this establishment cause i stay on the other side of the US. PLUS! Let's not forget the TACOS. they were stale on one part and soggy in the middle . This was THE WORST experience of food ive ever had in Vegas & honestly this store needs to either be restarted or closed down!!!!!!! Waste of my time and money
Atmosphere: 1
Food: 1
Service: 1
they are crooks con . I had a slip and fall and they compensate me with Jack-in-the-Box
Atmosphere: 1
Food: 1
Service: 1
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