Jersey Mike's Subs

Great sammiches

Atmosphere: 5

Food: 5

Service: 5

Ordered ahead and 30 minutes past the pickup time still no order. When asked, employees reported a new policy change that resulted in orders being backed up. When I asked for a refund because I no longer had time to wait, they called the manager Derrick who on the phone said was not able to issue a refund for the order. 5 other customers also in the same boat. I left with no food and they did not issue a refund. AVOID THIS PLACE unless you want your money stolen like mine was

When you walk in no one says hello and while typically I don’t care about that because after working customer service for years I get it, but they completely ignore any customer that comes in the store and solely concentrate on to go orders . If it was a one time occurrence I would not even say anything, but everytime is diabolical.

I have been a loyal customer of jersey mike's sandwich shops for many years now.

This location is a whole different monster.

I came in for a lunch with my family, And the employees created an extremely dangerous and hostile situation for me and my family.

My two year old son was playing And one of his hotwheel cars rolled into the kitchen which I retrieved.

The employee andrew then proceeded To tell me that my son could not be playing near the kitchen which I agreed with and told him I would make sure It didn't happen.

He then began creating a barricade with chair Is that any child would be go through, under or around, And effectively blocked off the restrooms for all other customers and the emergency exit in the back. This created a dangerous situation.Not only for my son who could have injured himself on the barricade, But also for everybody else in the store.Had there been an emergency situation that required using the back door.

I then pointed out to the employee that this was not an effective means asked if he had kids which he clearly did not have any experience with kids his own or otherwise.

Andrew then began to become aggressive with me and ultimately ended up pulling a concealed butterfly knife. His co worker also threatened to knock me out Unconscious.

I attempted to notify the mananger of what was going on, And
He quite literally told me that this was not his usual location so he did not care.

I have reached out to customer service who has offered to refund me $20 for the inconvenience of having my and my family's life threatened by poorly trained employees with some kind of anger management issue.

I explained that this will not be enough but they have refused to respond to several emails and text messages and phone calls.

Unacceptable. I genuinely regret not pressing criminal charges immediately.

Atmosphere: 1

Food: 1

Service: 1

I love Jersey Mikes , freshly made right on the spot slicing the meat in front of you .

Atmosphere: 5

Food: 5

Service: 5

Racist attitude to deliver drivers to be expected at this location. Train workers to treat customers equally.

Atmosphere: 1

Food: 1

Service: 2

Food was good, as usual, but Service Terrible. Ask for sandwiches, one Way, get them Another way.

Atmosphere: 3

Food: 5

Service: 1

Great sandwiches! Always good customer service.

Atmosphere: 5

Food: 5

Service: 5

Horrible service for gluten-free. When they normally wipe off the grill to ensure that there’s cross contamination is low they stated that they’re now on a schedule and can’t make any accommodations for gluten-free. This was a waste of my time.

Atmosphere: 1

Food: 1

Service: 1

Always a delicious and consistent sandwich.

Appreciated that they had a gluten-free bread option

This is the only location that I order from when you order double meat you never get if your ordering for delivery. At least when your there you have to remind them it's dbl meat then they say oh ya that's right. I mean come on! I don't know how many times I say dbl and you pay for dbl but doesn't happen! Not at this location!

Can't beat Jersey Mike's for food freshness and taste. Generous portions on their sandwiches and fast, reliable service. Great Italian sandwich, fresh meat with delicious flavor!

Second best Subs on the planet earth next to the Grog-Grist subs.
Great job.

First time earing Jersey Mike's. I appreciated the balance of ingredients and the flavor was good.