Jimmy John's
9435 W Tropicana Ave Ste. 102, Las Vegas
(702) 463-8238
Recent Reviews
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Do not order from this Jimmy John’s. They use Uber and Uber stole my food. I called Jimmy John’s to fix the situation and they told me I had to wait until it’s past an hour to request my order be voided. I inquired about contacting corporate because this was not a “freaky fast” delivery by any means. The guy on the phone and the Store Manager “Brando” could not even provide me with the number to corporate and neither knew the store number so I could at least attempt to properly identify the store when I reached out. What annoys me the most is that they are aware of how shady Uber is but yet they still utilize them. I’m so done with ordering delivery from these places, especially if they are using Uber. It’s insane.
I’ve included my text message convo with Uber so you all can see just how ridiculous they are. They never wanted to deliver my food to begin with.
And don’t worry Jimmy John’s Owner…I’ve left my feedback on the website already. 🙄
I had the roast beef and cheddar, it was excellent. Quick in and out, great service !
I went to this location recently as my new workplace is located close by. I’ll likely return soon. The folks working were very nice and accommodating to my vegetarian/dietary needs. Dylan and Darren I believe were two of the workers I spoke with. They did great and helped me feel comfortable. I hope to return soon.
Had signed up for their free sandwich giveaway, checked out , and scheduled it for today, not until I get a call stating that they can't honor my voucher and I would have to pay if I want to get my order. Don't scam people with your ads then if you are not gonna fulfill them!!
Not sure what this is but I just took a bite of it from my veggie sandwich. Absolutely disgusting. Normally jimmy johns delivers but they sent my order to Uber (which I don’t have). The Uber driver could not find my place. I’m working late and took a chance. NEVER AGAIN!!!! I hope I don’t get sick, I’m absolutely terrified. $15 for a sandwich with god know what in it that I won’t finish. Wonderful.
Every single time! Jimmy John's makes the best tasting sandwiches with the freshest ingredients, expertly assembled in the LEAST amount of time by some of the friendliest people I've ever met. I absolutely love this place! Five stars all day long.
Atmosphere: 5
Food: 5
Service: 5
This is the NEW chicken mediterranean wrap. It's good . . . but it DOES NOT look anything like the photo that's advertised on their site. It comes with oil & and vinegar, When I got home, there was so much on there that I had to dab the excess off to avoid my wrap from getting soggy. And it's the size of a small burrito at $10.48 ea. They should take a photo of the wrap after it's made and then put pic on their site. False advertisement for sure!
Atmosphere: 5
Food: 5
Service: 5
Well first and foremost who charges for cheese on a sandwich that says it comes with cheese? The bread was hard . Overall I was disappointed for my first time eating jimmy johns.
Atmosphere: 1
Food: 1
Service: 1
for a delivery service that’s supposed to be freaky fast. it took an hour to get my delivery even though I live close by and it’s through Uber now for some reason
Pleasant staff, quick service, clean
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I came in Friday morning to get my usual #7 with Dijon , and a side of kickin ranch. Not only do they get rid of Dijon, they get rid of kickin ranch and gave me jalapeño ranch!? The young man with longer hair Alen did an awesome job making sure I got my sandwich how I like it and did a perfect job. Overall the sandwich and employees were great, but I am very disappointed from the jalapeño ranch, nothing like the kickin ranch. Not good ranch anymore.
Atmosphere: 5
Food: 5
Service: 5
Skimpy veggies bread was kind of hard....kind of a let down
Atmosphere: 4
Food: 3
Service: 5
Customer service was excellent, got my food in a timely manner, and enjoyed it thoroughly. Everything seemed clean and in proper order. Would visit again.
Wheelchair accessibility: I noticed extra accommodations for wheelchair accessibility and friendliness.
Atmosphere: 5
Food: 5
Service: 5
DONT BELIEVE THE APPCalled in a delivery order at 12:02. According to the app the order left the store at 12:15. The app also said the order had been delivered. It was not. As of 1:30 the order still had not been delivered. I called to check and was put on hold for over 15 minutes. Tried to call back multiple times, got no answer. When I finally did speak to someone. 'Yes we see your order' 'do you want us to remake it and deliver?' Unsatisfactory!!
Service: 1
Customer service was excellent, got my food in a timely manner, and enjoyed it thoroughly. Everything seemed clean and in proper order. Would visit again.
Wheelchair accessibility: I noticed extra accommodations for wheelchair accessibility and friendliness.
Atmosphere: 5
Food: 5
Service: 5
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