Dropped by Jimmy John's off Lake Mead, total vibe! Everyone was super friendly, chatting with big smiles, killer energy all around. Manager Cameron greeted me, all pro and informative, walked me through the sandwiches like a champ. Tried their 3-cheese pizza sandwich, marinara and cheese on that fresh bread? Amazing. Oregano and basil popped hard, straight Italian flair, so delicious. Went with jalapeno chips for the kick, they added just the right spice and paired perfectly. Washed it down with soda over those perfect little ice cubes. Five stars, easy.
Atmosphere: 5
Food: 5
Service: 5
Rita Perez
This Lake Mead location is awful. Placed an online order today for delivery to my place of work. The sandwich I ordered came minus the turkey meat but with cheese and lettuce only. Called the store, inept manager stated I had 2 options: 1- Receive a credit ( same issue a few month ago -never received a credit. 2- Come back to the store and have another sandwich made .Both options were ridiculous. Had already paid for deliver and a tip and it was their issue. Anyways drive back to the store and the same inept manager ( no customer service skills at all) could not care less and did not want to help at all. You bet I had an attitude after his complete dismissal of my issue and making it appear that it was my fault that they did not fulfill my order correctly. Called their corporate office and filed a complaint. If I could give this store a rating less than zero I would. Store is dirty and the staff especially the manager are hopeless .
Atmosphere: 1
Food: 1
Service: 1
Jon Yu
Great quality food, freaky fast service, and incredible customer service where it leaves you filled with joy. These guys have always been great, and the location is always consistent! Keep up the wonderful work 💪
Atmosphere: 5
Food: 5
Service: 5
CV
Great subs.
Atmosphere: 5
Food: 5
Service: 5
Kolette Singleton
Sandwich tasted good but it was a lot of bread with tiiiiiiiiiny bit of turkey. Just seemed a bit odd and awkward.
Jett G
Cam, Clearance, David, Joseph were all awesome!!!
Super fast, clean and easy. Large variety of great food!!
Mahalo-Jett
Atmosphere: 5
Food: 5
Service: 5
Reviewer
The staff was friendly and the restaurant is clean! The bread was very hard though and not enough dressing. My only two complaints. Thank you
Atmosphere: 5
Food: 3
Service: 5
Angel Lim
Very friendly staff, amazing service!
Atmosphere: 5
Food: 5
Service: 5
Rosa Wickham
We love Jimmy John's. Every time we visit we have great, fast service. We will be visiting again.
Atmosphere: 5
Food: 5
Service: 5
Samuel
Great location. Sandwiches are always fresh. Great bread. I had one order mix-up but the team took care of it and Clarence even called me back to ensure I had my credit applied. JJs rules
Absolutely fantastic service! Clean location, greeted right when we walked in, fresh bread and great sandwiches. We highly recommend this location and will be back.
Atmosphere: 5
Food: 5
Service: 5
Daniel Nicolaus
Placed an order for delivery and it was never delivered. Called them about it and they told me it's not on them since they use a third party delivery service now. Management seemed irritated that I even called about literally not receiving my order. Additionally the guy wasn't even sure which delivery service picked my food up so there was really no way to even track my order lol
Madelyn Gonzalez
Stopped to grab some food on our way to work and the team working in there today was super nice to us :) Fast service and clean atmosphere. The GM also helped me pick a sandwich to what I was feeling, it was perfect. great service from the cashier too, thank you for the smiles today!! :)
Atmosphere: 5
Food: 5
Service: 5
Shanice Baker
The worst experience I’ve ever had! When my family and I got our order there was a whole sandwich missing. When we called the store to ask what was going on they said they didn’t make the one sandwich we were missing because they ran out of the French bread and failed to inform the uber driver of a missing sandwich. When asked about a solution, they said they can’t remake the sandwich, they can’t give a refund, and if I still wanted the sandwich we would need to wait the next day. We eventually came to the solution of just switching out the bread to whatever is available. They send out the sandwich and they gave the uber driver an address to a closed bank.
Terrible experience! Please don’t order from here!!
Atmosphere: 1
Food: 1
Service: 1
Laura Contreras
Very nice place to eat. Atmosphere is amazing. Turkey sadwich was great. Thank you.
Dropped by Jimmy John's off Lake Mead, total vibe! Everyone was super friendly, chatting with big smiles, killer energy all around. Manager Cameron greeted me, all pro and informative, walked me through the sandwiches like a champ. Tried their 3-cheese pizza sandwich, marinara and cheese on that fresh bread? Amazing. Oregano and basil popped hard, straight Italian flair, so delicious. Went with jalapeno chips for the kick, they added just the right spice and paired perfectly. Washed it down with soda over those perfect little ice cubes. Five stars, easy.
Atmosphere: 5
Food: 5
Service: 5
This Lake Mead location is awful. Placed an online order today for delivery to my place of work. The sandwich I ordered came minus the turkey meat but with cheese and lettuce only. Called the store, inept manager stated I had 2 options: 1- Receive a credit ( same issue a few month ago -never received a credit. 2- Come back to the store and have another sandwich made .Both options were ridiculous. Had already paid for deliver and a tip and it was their issue.
Anyways drive back to the store and the same inept manager ( no customer service skills at all) could not care less and did not want to help at all. You bet I had an attitude after his complete dismissal of my issue and making it appear that it was my fault that they did not fulfill my order correctly.
Called their corporate office and filed a complaint.
If I could give this store a rating less than zero I would. Store is dirty and the staff especially the manager are hopeless .
Atmosphere: 1
Food: 1
Service: 1
Great quality food, freaky fast service, and incredible customer service where it leaves you filled with joy. These guys have always been great, and the location is always consistent! Keep up the wonderful work 💪
Atmosphere: 5
Food: 5
Service: 5
Great subs.
Atmosphere: 5
Food: 5
Service: 5
Sandwich tasted good but it was a lot of bread with tiiiiiiiiiny bit of turkey. Just seemed a bit odd and awkward.
Cam, Clearance, David, Joseph were all awesome!!!
Super fast, clean and easy. Large variety of great food!!
Mahalo-Jett
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly and the restaurant is clean! The bread was very hard though and not enough dressing. My only two complaints. Thank you
Atmosphere: 5
Food: 3
Service: 5
Very friendly staff, amazing service!
Atmosphere: 5
Food: 5
Service: 5
We love Jimmy John's. Every time we visit we have great, fast service. We will be visiting again.
Atmosphere: 5
Food: 5
Service: 5
Great location. Sandwiches are always fresh. Great bread. I had one order mix-up but the team took care of it and Clarence even called me back to ensure I had my credit applied. JJs rules
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolutely fantastic service! Clean location, greeted right when we walked in, fresh bread and great sandwiches. We highly recommend this location and will be back.
Atmosphere: 5
Food: 5
Service: 5
Placed an order for delivery and it was never delivered. Called them about it and they told me it's not on them since they use a third party delivery service now. Management seemed irritated that I even called about literally not receiving my order. Additionally the guy wasn't even sure which delivery service picked my food up so there was really no way to even track my order lol
Stopped to grab some food on our way to work and the team working in there today was super nice to us :) Fast service and clean atmosphere. The GM also helped me pick a sandwich to what I was feeling, it was perfect. great service from the cashier too, thank you for the smiles today!! :)
Atmosphere: 5
Food: 5
Service: 5
The worst experience I’ve ever had! When my family and I got our order there was a whole sandwich missing. When we called the store to ask what was going on they said they didn’t make the one sandwich we were missing because they ran out of the French bread and failed to inform the uber driver of a missing sandwich. When asked about a solution, they said they can’t remake the sandwich, they can’t give a refund, and if I still wanted the sandwich we would need to wait the next day. We eventually came to the solution of just switching out the bread to whatever is available. They send out the sandwich and they gave the uber driver an address to a closed bank.
Terrible experience! Please don’t order from here!!
Atmosphere: 1
Food: 1
Service: 1
Very nice place to eat. Atmosphere is amazing. Turkey sadwich was great. Thank you.
Atmosphere: 5
Food: 5
Service: 4
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