I went by for some chicken tenders and yet again told me it would be 10-15 minute wait. Waited 20 minutes and got my food. Now on the food 1.Soggy fries 2. Instead of 3 tenders as advertised it was 6 little nuggets 3. Hair on the chicken 4. Overcooked rice Hopefully you can see this and improve.
Atmosphere: 1
Food: 1
Service: 2
Angie Cortez
Quick and easy drive thru service, chicken sandwich was what I purchased and was pretty plain. Chicken pickles and bun. $8 was my total.
Food: 3
Service: 4
Guillermo Larregui
Ordered online so i could pick it up at the drive through supposed to be ready by 658 pm got to the window and order wasn't prepared yet. Waited outside and wrong order given , still waiting on proper order. Staft doesn't seem to be operating with any urgency. Food good service horrible. Had to go inside and pick up order. Not a good first impression
Atmosphere: 1
Food: 4
Service: 1
marco diaz
Look the food is good but $4.20 for a large mashpotato and im getting more gravy than mashpotato is crazy. This Large Mashpotato is not worth it for the price unless you purchasing gravy then it's worth it.
Atmosphere: 5
Food: 5
Service: 5
Yava Brookes
This trip wasn't good. At the time, they were only serving thighs and legs. The mac & chz was fine. The peach mango pie was good as always.
Food: 2
Service: 2
Recommended dishes: Peach Mango Pie
Michelle Emmet Kimura
Hi. I am honestly out of word. I don’t know if I just got on a very bad day for the whole crew last Sunday. February 16,2025. It was in the evening shift. I have to pick up food from of course our homeland pride Jolibee for the baby shower of my brother and his wife. I came there with all smiles and positive attitude came out with shaking entire body out of anger and frustration. Let me start with the “floor lead” the one that is wearing the blue shirt on the floor service she was answering the drive thru as well.i work in customer service as well. But man I have never been rude to a customer that already is suffering from anxiety because I was just sent there to pay and pick up the food. As I approached this said leader, I asked her if she’s familiar with this name “Jacky” that works in there and have the order ready for pick up. And she immediately said “huh? Jacky? What’s the last name? Where’s the receipt?” With her matching left eyebrows lifted and looking me up and down. I said oh maybe she has not placed it. And then this “lead” was murmuring to the other server and they started looking at me and laughing. So I am diagnosed with anxiety and bipolar. But I hold myself up and try to stay professional. As I was setting up my Apple Pay because apparently I forgot my wallet where the party was. She was making fun of me along with her crew. As they were preparing food. And when she reached the cashier area she said and I quote “asan Ang resibo netong babae na to?” Server said “Wala pa po maam, they haven’t paid yet” and the lead grabbed the tray of spaghetti threw it in their kitchen counter and said “oh Wala pa palang bayad bakit hinanda na to?” And they all laughed. As they were still mocking me I was shaking on the side while setting up the Apple Pay still. And then she remarked again “kung Wala kasing pang bayad alis nalang, Wala ng libre ngayon” and they all laughed again. When I finally able to pay, I said here, here’s the receipt maam. And then I asked for a manager and they gave me one of their guy supervisor I addressed to him what happened and he was just looking at me blankly and did not even asked his crew or the floor lead to apologize. They were all making fun of me while I was struggling. For someone that has mental disorder it’s really not okay to be bullied especially in crowd. I have attempted to call corporate million times, emailed and left a review but no one cared to answer. I hope that no one will ever experience this again. We are already being bullied by other race, why can’t we atleast be there for each other and be proud to be Filipino because we are all well know hospitable? Kung sino pa Ang inaakala mong makakaintindi sayo sila pa tong nang aalipusta sayo.
Atmosphere: 1
Food: 1
Service: 1
Paige
Worst Jollibee I've ever been to. Biscuit was rock solid. Mashed potatoes where CHEWY and cold (absolutely not temp). I don't even know what part of the chicken they gave me???? The pie was so hot that when I bit it it fell on me and left a blister. A BLISTER!! I've never had a blister from fast food. Absolutely terrible food. Will never go to Jollibee again.
Atmosphere: 1
Food: 1
Service: 1
iarand
I recommend their Mango and Ube pie👍
Atmosphere: 4
Food: 4
Service: 4
Kathleen
The prices have gone up inflation is crazyyyy for this company. The taste of the good is good and decent. But the waiting is honestly forever! I feel like it isn’t worth it.
Hershel Retuya
Disappointed right here, unable to use restroom because they don’t have water supply! There is no soda because machine is not working! Totally unacceptable!
Have given a try few times and no matter how long you wait you ended with cold fried chicken
Aloha Soccermom
I was actually surprised I would like this place and it took me awhile to go. I tried several things but by far my favorite is the spicy chicken OMG...mines was juicy and HELLA CRISPY..that is what got me..the crispiness.
I didn't care for the Adobe rice they had..it tastes off compared to others I have tried. However the husband and kids like it.
But the chicken.. 🐔 .YO....fire 🔥🔥
Atmosphere: 4
Food: 4
Service: 4
Vans
Jollibee is a good easy fast food to go for a quick meal. Ordered some fried chicken. It tastes good, until you get to the bone part of the chicken, you can see a little bit of blood. It was off putting, so I try not to order the leg drumstick because for some reason they just can't cook that one all the way through. There were other dishes that we had on the menu. The sweet spaghetti and palabok were really nice.
I order through uber eat weekly. They updated the menu, now they added biscuits (+$1) on all combo items. Today didn't get gravy, the saddest fries I've ever seen (soggy) and the chicken size is so small. Not ordering again.
Atmosphere: 5
Food: 1
Service: 5
daniel stephen
Maybe you shouldn’t have people wait 18 min in the parking lot then give them cold soggy food. Be better.
I went by for some chicken tenders and yet again told me it would be 10-15 minute wait. Waited 20 minutes and got my food. Now on the food
1.Soggy fries
2. Instead of 3 tenders as advertised it was 6 little nuggets
3. Hair on the chicken
4. Overcooked rice
Hopefully you can see this and improve.
Atmosphere: 1
Food: 1
Service: 2
Quick and easy drive thru service, chicken sandwich was what I purchased and was pretty plain. Chicken pickles and bun. $8 was my total.
Food: 3
Service: 4
Ordered online so i could pick it up at the drive through supposed to be ready by 658 pm got to the window and order wasn't prepared yet. Waited outside and wrong order given , still waiting on proper order. Staft doesn't seem to be operating with any urgency. Food good service horrible. Had to go inside and pick up order. Not a good first impression
Atmosphere: 1
Food: 4
Service: 1
Look the food is good but $4.20 for a large mashpotato and im getting more gravy than mashpotato is crazy. This Large Mashpotato is not worth it for the price unless you purchasing gravy then it's worth it.
Atmosphere: 5
Food: 5
Service: 5
This trip wasn't good. At the time, they were only serving thighs and legs. The mac & chz was fine. The peach mango pie was good as always.
Food: 2
Service: 2
Recommended dishes: Peach Mango Pie
Hi. I am honestly out of word. I don’t know if I just got on a very bad day for the whole crew last Sunday. February 16,2025. It was in the evening shift. I have to pick up food from of course our homeland pride Jolibee for the baby shower of my brother and his wife.
I came there with all smiles and positive attitude came out with shaking entire body out of anger and frustration.
Let me start with the “floor lead” the one that is wearing the blue shirt on the floor service she was answering the drive thru as well.i work in customer service as well. But man I have never been rude to a customer that already is suffering from anxiety because I was just sent there to pay and pick up the food. As I approached this said leader, I asked her if she’s familiar with this name “Jacky” that works in there and have the order ready for pick up. And she immediately said “huh? Jacky? What’s the last name? Where’s the receipt?” With her matching left eyebrows lifted and looking me up and down. I said oh maybe she has not placed it. And then this “lead” was murmuring to the other server and they started looking at me and laughing. So I am diagnosed with anxiety and bipolar. But I hold myself up and try to stay professional. As I was setting up my Apple Pay because apparently I forgot my wallet where the party was. She was making fun of me along with her crew. As they were preparing food. And when she reached the cashier area she said and I quote “asan Ang resibo netong babae na to?” Server said “Wala pa po maam, they haven’t paid yet” and the lead grabbed the tray of spaghetti threw it in their kitchen counter and said “oh Wala pa palang bayad bakit hinanda na to?” And they all laughed. As they were still mocking me I was shaking on the side while setting up the Apple Pay still. And then she remarked again “kung Wala kasing pang bayad alis nalang, Wala ng libre ngayon” and they all laughed again. When I finally able to pay, I said here, here’s the receipt maam. And then I asked for a manager and they gave me one of their guy supervisor I addressed to him what happened and he was just looking at me blankly and did not even asked his crew or the floor lead to apologize.
They were all making fun of me while I was struggling. For someone that has mental disorder it’s really not okay to be bullied especially in crowd. I have attempted to call corporate million times, emailed and left a review but no one cared to answer.
I hope that no one will ever experience this again. We are already being bullied by other race, why can’t we atleast be there for each other and be proud to be Filipino because we are all well know hospitable?
Kung sino pa Ang inaakala mong makakaintindi sayo sila pa tong nang aalipusta sayo.
Atmosphere: 1
Food: 1
Service: 1
Worst Jollibee I've ever been to. Biscuit was rock solid. Mashed potatoes where CHEWY and cold (absolutely not temp). I don't even know what part of the chicken they gave me???? The pie was so hot that when I bit it it fell on me and left a blister. A BLISTER!! I've never had a blister from fast food.
Absolutely terrible food. Will never go to Jollibee again.
Atmosphere: 1
Food: 1
Service: 1
I recommend their Mango and Ube pie👍
Atmosphere: 4
Food: 4
Service: 4
The prices have gone up inflation is crazyyyy for this company. The taste of the good is good and decent. But the waiting is honestly forever! I feel like it isn’t worth it.
Disappointed right here, unable to use restroom because they don’t have water supply! There is no soda because machine is not working! Totally unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Have given a try few times and no matter how long you wait you ended with cold fried chicken
I was actually surprised I would like this place and it took me awhile to go. I tried several things but by far my favorite is the spicy chicken OMG...mines was juicy and HELLA CRISPY..that is what got me..the crispiness.
I didn't care for the Adobe rice they had..it tastes off compared to others I have tried.
However the husband and kids like it.
But the chicken.. 🐔 .YO....fire 🔥🔥
Atmosphere: 4
Food: 4
Service: 4
Jollibee is a good easy fast food to go for a quick meal. Ordered some fried chicken. It tastes good, until you get to the bone part of the chicken, you can see a little bit of blood. It was off putting, so I try not to order the leg drumstick because for some reason they just can't cook that one all the way through. There were other dishes that we had on the menu. The sweet spaghetti and palabok were really nice.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Pie, Mango, Sandwich, Peach, Fries, Burger, Chicken Sandwich
I order through uber eat weekly. They updated the menu, now they added biscuits (+$1) on all combo items. Today didn't get gravy, the saddest fries I've ever seen (soggy) and the chicken size is so small. Not ordering again.
Atmosphere: 5
Food: 1
Service: 5
Maybe you shouldn’t have people wait 18 min in the parking lot then give them cold soggy food. Be better.
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