Stop ignoring mobile orders to go! People in the drive thru get helped beforehand despite arriving after the delivery drivers in the lobby! Customers pay a premium on these apps for delivery service. At least treat them fairly when preparing the orders.
DreamNotePrincess
Ordering is a HASTLE! Months ago my mom and I ordered this 12 piece meal which was 6 piece Chicken and 6 piece Tenders inside their store twice. TONIGHT they said that never existed and that it was online only. I had to order the food and come back to pick it up. Once home they forgot my sides and I had to run back. I never had a bad experience before, but there's a small chance I won't come back.
Kent Swinson
Hands down THE BEST KFC restaurant I've ever been to!
Hot, fresh, fast food. Clean nicely decorated dining room.
Every order I've ever placed was 100% correct which is a RARITY in most KFC
We frequent this restaurant regularly.
russel tan
I didn't check my orders ,hoping everything is in tbe bag..But my order is incomplete.. trying to call them but phone is always busy.
Darth Thomarius
Listen, when leaving the register, handling money, gloves need to be exchanged before touching food, like nuggets into a box. All the nastiness from the money is on the gloves, so why not change the gloves?
Dorcus Bates
For.the young lady who was at the window attitude sucked.i has to pay twice she didn't ring up the 1st order.i was in line 20 minutes.i bought extra biscuits she gave me 2 honeys I know be careful around 7:30 am she's at the window.
Atmosphere: 5
Food: 5
Service: 2
David Murphy
I had ordered a 4 piece original on my way to work. It should have come with 4 pieces of chicken 2 mash potatoes and 2 biscuits with honey and butter napkins and a spoon. I got extra crispy no biscuits no honey no butter and no spoon like seriously what's going on here? So I called I spoke with Brady he was great very professional and I appreciated that. He said just tell the staff next time I come in about the mistake from my previous visit give his name and I can get a free 4 piece. I really wasn't looking for a free meal but I was like thanks. 6 weeks later I returned with my 5 year old I told this staff member named Mia about the incident but accidentally said Brandon instead of Brady she said we don't have a manager named Brandon so I asked for the managers name she said there was only a female manager and her name wasn't Brandon so I said o there's only 1 manager for this KFC and she said no contradicting her previous statement so I was like ok let me check the name I then looked on my phone and corrected myself and said sorry his name is Brady do you have a manager named Brady she said yea I was like ok she then told the female manager I was causing a problem and the female manager came out she was very friendly professional and didn't treat me like the child Mia did who was obviously treating me like I was scamming the KFC. When I explaind the situation showed her the time and date she was like ok no problem and everything was 100% great. Just want to say that some of these kids shouldn't be dealing with customers because they are rude impatient and discriminating. I would recommend this place but Mia should be better trained on respect and customer service in my opinion.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Dummy Gee
They didn’t include the large fries I ordered. $5 gone to the wind. It sucks.
Keith Anderson
Got two buckets chicken one regular extra crispy and one extra crispy just legs and thighs most of it was okay a few pieces were kind of old and dried out
Atmosphere: 3
Food: 3
Service: 4
Patricia Anderson
The chicken pot pie here is always hot flaky and delicious I wouldn’t have thought a fast food place could have such consistency but I get this every time. I tried the tenders and while the do have that nice peppery KFC flavor mine was over salted. The fries are seasoned and taste ok too. The employees are always really friendly at this location and that is why I give this location 5 stars
Stopped in to order dinner they were really busy.we had about a 30 minute wait for our food.They did give us an extra piece of Chicken for the wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Fried Chicken
Carlos Prada
Excellent attention. Very clean. Great food. Definitely would eat there again and recommend to anyone
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: KFC Sauce
J C
I ate here today,10-17-2024. I had the $5 box, 2 pieces of chicken, mashed potatoes and biscuit. By the time I got home my body was warm and my stomach was upset. Don't want to gross anyone out but I threw up that entire meal! I will never go to this particular KFC ever again! Just saying...And by the way, you place your order on a kiosk so there really isn't any service from the staff, they take your money and hand you a tray.
Atmosphere: 1
Food: 1
Service: 1
C T Catchings
Drive thru is a bit tight. Especially for a full size truck. Food is good, although their chicken seems to get smaller and smaller.
Food: 4
Service: 5
Recommended dishes: Cole Slaw
Aundreya Hoover
I was super impressed with the fact that i didnt have to wait very long and the staff were nice:)
Stop ignoring mobile orders to go! People in the drive thru get helped beforehand despite arriving after the delivery drivers in the lobby! Customers pay a premium on these apps for delivery service. At least treat them fairly when preparing the orders.
Ordering is a HASTLE! Months ago my mom and I ordered this 12 piece meal which was 6 piece Chicken and 6 piece Tenders inside their store twice. TONIGHT they said that never existed and that it was online only. I had to order the food and come back to pick it up. Once home they forgot my sides and I had to run back. I never had a bad experience before, but there's a small chance I won't come back.
Hands down THE BEST KFC restaurant I've ever been to!
Hot, fresh, fast food. Clean nicely decorated dining room.
Every order I've ever placed was 100% correct which is a RARITY in most KFC
We frequent this restaurant regularly.
I didn't check my orders ,hoping everything is in tbe bag..But my order is incomplete.. trying to call them but phone is always busy.
Listen, when leaving the register, handling money, gloves need to be exchanged before touching food, like nuggets into a box. All the nastiness from the money is on the gloves, so why not change the gloves?
For.the young lady who was at the window attitude sucked.i has to pay twice she didn't ring up the 1st order.i was in line 20 minutes.i bought extra biscuits she gave me 2 honeys I know be careful around 7:30 am she's at the window.
Atmosphere: 5
Food: 5
Service: 2
I had ordered a 4 piece original on my way to work. It should have come with 4 pieces of chicken 2 mash potatoes and 2 biscuits with honey and butter napkins and a spoon. I got extra crispy no biscuits no honey no butter and no spoon like seriously what's going on here? So I called I spoke with Brady he was great very professional and I appreciated that. He said just tell the staff next time I come in about the mistake from my previous visit give his name and I can get a free 4 piece. I really wasn't looking for a free meal but I was like thanks. 6 weeks later I returned with my 5 year old I told this staff member named Mia about the incident but accidentally said Brandon instead of Brady she said we don't have a manager named Brandon so I asked for the managers name she said there was only a female manager and her name wasn't Brandon so I said o there's only 1 manager for this KFC and she said no contradicting her previous statement so I was like ok let me check the name I then looked on my phone and corrected myself and said sorry his name is Brady do you have a manager named Brady she said yea I was like ok she then told the female manager I was causing a problem and the female manager came out she was very friendly professional and didn't treat me like the child Mia did who was obviously treating me like I was scamming the KFC. When I explaind the situation showed her the time and date she was like ok no problem and everything was 100% great. Just want to say that some of these kids shouldn't be dealing with customers because they are rude impatient and discriminating. I would recommend this place but Mia should be better trained on respect and customer service in my opinion.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
They didn’t include the large fries I ordered. $5 gone to the wind. It sucks.
Got two buckets chicken one regular extra crispy and one extra crispy just legs and thighs most of it was okay a few pieces were kind of old and dried out
Atmosphere: 3
Food: 3
Service: 4
The chicken pot pie here is always hot flaky and delicious I wouldn’t have thought a fast food place could have such consistency but I get this every time. I tried the tenders and while the do have that nice peppery KFC flavor mine was over salted. The fries are seasoned and taste ok too. The employees are always really friendly at this location and that is why I give this location 5 stars
Food: 4
Service: 5
Restaurantji Recommends
Stopped in to order dinner they were really busy.we had about a 30 minute wait for our food.They did give us an extra piece of Chicken for the wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Fried Chicken
Excellent attention. Very clean. Great food. Definitely would eat there again and recommend to anyone
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: KFC Sauce
I ate here today,10-17-2024. I had the $5 box, 2 pieces of chicken, mashed potatoes and biscuit. By the time I got home my body was warm and my stomach was upset. Don't want to gross anyone out but I threw up that entire meal! I will never go to this particular KFC ever again! Just saying...And by the way, you place your order on a kiosk so there really isn't any service from the staff, they take your money and hand you a tray.
Atmosphere: 1
Food: 1
Service: 1
Drive thru is a bit tight. Especially for a full size truck. Food is good, although their chicken seems to get smaller and smaller.
Food: 4
Service: 5
Recommended dishes: Cole Slaw
I was super impressed with the fact that i didnt have to wait very long and the staff were nice:)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Cole Slaw, Mashed Potatoes & Gravy
Loading...