They always forget your stuff when you’re order in uber eats and DoorDash and even drive thru
Letitia Finney
Didn't get my order correct
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Jared Highline
This is by far the worst KFC I've ever visited. Angelo is rude, condenseding, and awful to guests on the intercom. He is so rude it's hard to even order without being talked down to. I highly suggest staying far away from this place until he is replaced. 0 stars
Atmosphere: 1
Food: 1
Service: 1
Prettyhat
I'm so happy that they have a deal every Tuesday is $10 for eight pieces dark meat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Fried Chicken, French Fries, Little Chicken, Buttery Spread, Mash Pot, Classic Chicken Sandwich, Thighs, Honey Sauce
Jaiden Miller
The food here is deliciouss!
Atmosphere: 5
Food: 5
Service: 5
DEXTER Gary
Chicken was old and cold a they happily gave my 5 2pc dark w biscuit and gravy, I orders 2 dinners with gravy on side, and didn't get that on the side, horrible experience old cold chicken , never going back
Atmosphere: 1
Food: 1
Service: 1
Goutham MURALI
Fried chicken is unhealthy stay healthy guys
Atmosphere: 5
Food: 2
Service: 5
Frank White
Worst place EVERRRRRRR.Order said ready at 8:35.i walked in and the I assume manager said it won't be ready for 25 mins.so i asked how to cancel the order because that's ridiculous and he proceeded to be rude and say you'll have to call the number and deal with it there.so at that point the little fried chicken cook then came up to the counter escalating things and eventually getting in my face along with the manager.i walked out to leave and they proceeded to get in .y personal space and up to my truck threatening me and saying I hope you crash on the way home.dont ever go to this KFC or any other KFC.there are much better options and I hope they learn from this mistake.this is the location on Sahara and arville.even the person waiting at the help yourself kiosk couldn't believe it.i hope corporate rectifies the situation here and the standards will change.goodluck.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Adam Johnson
I went to try the new chicken tenders today. I ordered the 3 strip meal but I got home and I had bone in chicken. I go back and they replace the order. Get home and guess what THERE IS A LONG BLACK HAIR IN THE BOX. I go back for the second time and go inside. I ask to speak with the manager. The black lady that is working drive thru and front counter says what can I help you with. I asked if she was the manager. She responds again with what can I help you with. I told her that there is a long black hair in my food and she looked in the box. She asked if I wanted a remake and a said no I want a refund. So then she takes the box to the MANAGER whom is working the line. She tells him that I'm saying there is a hair in my food and it's the same guy just returned his food. I can hear him from the front counter say "there is no way we didn't see that hair in the box before sending it out. He causing all this waste." I ask the lady what is he talking about back there. She said oh nothing he mad. So unprofessional! It was a Asian man with a glass eye. Didn't see no hairnets in use. Especially for the lady at the counter whom had long black hair that looked exactly like the hair in the box. Never eating at this KFC again. I think the hair was put in there because they was mad I returned the first order. After she did the refund I asked for a copy and she said nope gotta keep it for records but you can have the original receipt. Like she couldn't reprint it. The receipt she gives me is a duplicate receipt, go figure. The receipt was definitely not what I ordered but it was what I was charged for. I will be calling Clark county health department first thing in the morning.
Atmosphere: 1
Food: 1
Service: 1
Raven Henderson
Giving 5 stars because I know things can be out of control of the workers but there was one worker that was polite so I decided to wait the 15mins. He is what you call customer service. Thank you.
The place feels really run down and the food is not the best anymore I think they really need to rethink their whole takeout experience it hasn't been good for a long time
Atmosphere: 1
Food: 3
Service: 3
YO Cannon
Well my order was miss half my order 2weeks to my visit so I called on the phone the next day and I got some stupid little kid telling me he was the manager but when I asked his name he didn't answer me and he didn't say is name I knew he wasn't the manager and then when I told him he was not the manager he hung up on me I was pist at this point so I called back and noone answered so I waited about 15 minutes and then I called back and the same kid answered the phone and I asked him to speak to the manager and bottom play games with me then I was told that the manager would be in about an hour so I waited an hour called back and told the manager that I had called a a kid was playing games on the phone she said there's nothing she could do about it so I began to explain what had happened to my order after being drilled like I stole something and going back and forward for over 25 minutes the manager decided to give me everything that I was missing and everything that I had order she said I could get the Whole free whenever I wanted to pick it up dear God you would have thought that I stole the Damm food I even had the receipt and time it was nice but the hell I had to go through was so unnecessary So I went back to get the food a week or so later and was integrated again but after 15 minutes I finally got my food It's bad enough that the food is Damm expensive I was told I would not have any problems getting the food when ever I went to pick it up that was not true something need to be done so customer service 🐕🦺 s not like being interegated like a criminal for God sakes my order what the hell is the world coming to was 48.00 dollar it doesn't matter how much I spent I had proof even if I didn't these works are not fair or right with how they treated me and it sucks to hear customer
Vane J
Vegetarian options: None
Dietary restrictions: None
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Chicken Tender, French Fries, 3 Tenders Flavored Meal
jeffrey godinez
Ordered ahead of time had to still wait over 10 minutes for my order ? Why do I order ahead and still have to wait when there's almost nobody here ?
They always forget your stuff when you’re order in uber eats and DoorDash and even drive thru
Didn't get my order correct
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
This is by far the worst KFC I've ever visited. Angelo is rude, condenseding, and awful to guests on the intercom. He is so rude it's hard to even order without being talked down to.
I highly suggest staying far away from this place until he is replaced.
0 stars
Atmosphere: 1
Food: 1
Service: 1
I'm so happy that they have a deal every Tuesday is $10 for eight pieces dark meat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Fried Chicken, French Fries, Little Chicken, Buttery Spread, Mash Pot, Classic Chicken Sandwich, Thighs, Honey Sauce
The food here is deliciouss!
Atmosphere: 5
Food: 5
Service: 5
Chicken was old and cold a they happily gave my 5 2pc dark w biscuit and gravy, I orders 2 dinners with gravy on side, and didn't get that on the side, horrible experience old cold chicken , never going back
Atmosphere: 1
Food: 1
Service: 1
Fried chicken is unhealthy stay healthy guys
Atmosphere: 5
Food: 2
Service: 5
Worst place EVERRRRRRR.Order said ready at 8:35.i walked in and the I assume manager said it won't be ready for 25 mins.so i asked how to cancel the order because that's ridiculous and he proceeded to be rude and say you'll have to call the number and deal with it there.so at that point the little fried chicken cook then came up to the counter escalating things and eventually getting in my face along with the manager.i walked out to leave and they proceeded to get in .y personal space and up to my truck threatening me and saying I hope you crash on the way home.dont ever go to this KFC or any other KFC.there are much better options and I hope they learn from this mistake.this is the location on Sahara and arville.even the person waiting at the help yourself kiosk couldn't believe it.i hope corporate rectifies the situation here and the standards will change.goodluck.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
I went to try the new chicken tenders today. I ordered the 3 strip meal but I got home and I had bone in chicken. I go back and they replace the order. Get home and guess what THERE IS A LONG BLACK HAIR IN THE BOX. I go back for the second time and go inside. I ask to speak with the manager. The black lady that is working drive thru and front counter says what can I help you with. I asked if she was the manager. She responds again with what can I help you with. I told her that there is a long black hair in my food and she looked in the box. She asked if I wanted a remake and a said no I want a refund. So then she takes the box to the MANAGER whom is working the line. She tells him that I'm saying there is a hair in my food and it's the same guy just returned his food. I can hear him from the front counter say "there is no way we didn't see that hair in the box before sending it out. He causing all this waste." I ask the lady what is he talking about back there. She said oh nothing he mad. So unprofessional! It was a Asian man with a glass eye. Didn't see no hairnets in use. Especially for the lady at the counter whom had long black hair that looked exactly like the hair in the box. Never eating at this KFC again. I think the hair was put in there because they was mad I returned the first order. After she did the refund I asked for a copy and she said nope gotta keep it for records but you can have the original receipt. Like she couldn't reprint it. The receipt she gives me is a duplicate receipt, go figure. The receipt was definitely not what I ordered but it was what I was charged for. I will be calling Clark county health department first thing in the morning.
Atmosphere: 1
Food: 1
Service: 1
Giving 5 stars because I know things can be out of control of the workers but there was one worker that was polite so I decided to wait the 15mins. He is what you call customer service. Thank you.
Service: 5
Recommended dishes: Fried Chicken, Thighs
Restaurantji Recommends
The place feels really run down and the food is not the best anymore I think they really need to rethink their whole takeout experience it hasn't been good for a long time
Atmosphere: 1
Food: 3
Service: 3
Well my order was miss half my order 2weeks to my visit so I called on the phone the next day and I got some stupid little kid telling me he was the manager but when I asked his name he didn't answer me and he didn't say is name I knew he wasn't the manager and then when I told him he was not the manager he hung up on me I was pist at this point so I called back and noone answered so I waited about 15 minutes and then I called back and the same kid answered the phone and I asked him to speak to the manager and bottom play games with me then I was told that the manager would be in about an hour so I waited an hour called back and told the manager that I had called a a kid was playing games on the phone she said there's nothing she could do about it so I began to explain what had happened to my order after being drilled like I stole something and going back and forward for over 25 minutes the manager decided to give me everything that I was missing and everything that I had order she said I could get the Whole free whenever I wanted to pick it up dear God you would have thought that I stole the Damm food I even had the receipt and time it was nice but the hell I had to go through was so unnecessary So I went back to get the food a week or so later and was integrated again but after 15 minutes I finally got my food It's bad enough that the food is Damm expensive I was told I would not have any problems getting the food when ever I went to pick it up that was not true something need to be done so customer service 🐕🦺 s not like being interegated like a criminal for God sakes my order what the hell is the world coming to was 48.00 dollar it doesn't matter how much I spent I had proof even if I didn't these works are not fair or right with how they treated me and it sucks to hear customer
Vegetarian options: None
Dietary restrictions: None
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Chicken Tender, French Fries, 3 Tenders Flavored Meal
Ordered ahead of time had to still wait over 10 minutes for my order ? Why do I order ahead and still have to wait when there's almost nobody here ?
Atmosphere: 1
Food: 1
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Loading...