Lucky 3 Food Co
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The fries were just okay for the price. Had better for same price. Little meat and it wasn't even flavorful. If anything it felt like the put the meat on the grill to warm it up and that's it. Wouldn't come again.
Site let me order food that wasn't available took my money đ« now I have to wait 15 business days for to get back. On top of that the lady at the counter raised her voice at me due to there mistake please đ give me my money today.
Though the individual restaurants offered at this kitchen are great, the service of the actual establishment is atrocious and continued to demonstrate a lack of care towards reoccurring customers and proceed to implement questionable business practices...
Background: On several occasions the store has proceeded to sell items from the various kitchens while KNOWING the kitchen is closed and not able to provide the product requested through the menu app. Previously, the cashier was able to fix the issue and process the refund or update the order to an open kitchen but this time around I was given the runaround and ultimately ignored by management to resolve this issue.
As shown in the screenshots provided (AFTER going through every refund process they recommended for several days via calls, support tickets, etc.), I was finally given the opportunity to discuss my refund with the manager directly via text...
I had the cashier inform him of the situation verbally at the premises before sharing his number with me and then provided him further documentation of my purchase immediately upon receiving his contact information...As shown, no actions were taken despite him promising to look into the issue and after more than a week of trying to hear back from him I've decided to take my business to the several other ghost kitchens throughout the city where customers are actually respected.
As this business has had this issue occur several times from my experiences, I hope others come forward as well to warn potential customers about their unlawful practices.
I will be reaching back out to corporate and filing a BBB complaint as well.
This place is amazing!! Walking distance from the STRAT hotel. We thought we were lost at first, but this one place is ALL the places you're looking for. They do offer grubhub and Uber eats. The wings from OutputWings were 10/10 the sweet and spicy flavor đ the Philly cheesesteak was delicious. We will definitely be back
order 2 combos of wing and waited more than 1hour and nobody to talk to. worst experience
Love Smash Me Baby, just the best!!!!
I recently ordered from Lucky 3 and paid $50 for a couple of burgers, which is outrageous. I understand ghost kitchens can be pricier, but this was beyond what I expected, especially for food that didnât blow me away. We were really hungry, but looking back, it definitely wasnât worth the cost. Vegas is already expensive, and when you're spending that much, you'd expect something at least memorable. Unfortunately, Lucky 3 was far from it. Mediocre food at premium pricesâdefinitely not a win for me.
Tried to come here to eat, to find out, it isn't a restaurant. Seems like a random ghost kitchen. It would be nice if they advertised their spot in a more descriptive way.
Atmosphere: 1
Food: 1
Service: 1
Food was supposed to be ready at 6:09pm. It is now 7:35pm and we still don't have our food. Idc how good someone's food is, I'm not waiting an hour and a half for TAKEOUT. Extremely disappointed because we were so excited to try this place. Never again. If you can't handle the amount of orders, then limit the amount you take in.
Service: 1
Slow.. paid 20 bucks for a sandwich and waited 30 minutes for it.. Would have rather gone else where if I had known in advance.. never trust a place that asks for a tip before service is rendered..
Atmosphere: 2
Service: 2
Restaurantji Recommends
I didn't really understand where to park, how to order, was it 3 different restaurants... food was good. It would be nice if the menu would scroll faster. 3 to 5 seconds to scroll between dinks I didn't want. I'm sorry this all seems negative.
Atmosphere: 1
Food: 5
Service: 2
The food was good and hot! Very appetizing!
Vegetarian options: They were very tasteful! I do recommend the vegetarian options.
Food: 5
Service: 5
Recommended dishes: All American Fries
Food was amazing! Wish i ordered more! I had the teri chicken w/ rice & mac
Atmosphere: 5
Food: 5
Service: 5
A central location that has everything my wife and I love. My wife is vegan and she loved the food as well as I.
Atmosphere: 5
Food: 5
Service: 5
Smash me baby was????? that truffle mushroom Burger mygawd
Atmosphere: 5
Food: 5
Service: 5
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