Lucy's Waffles & Ice Cream

You don't get what you pay for as far as the portion size is concerned. Normally, smaller/private owned businesses like these will charge you an arm and a leg for not a very generous size because they feel forced to compete with bigger franchise businesses who are in higher demand and who sell much better, so as a result in order to not lose money and have to shut down they charge a higher price to stay afloat and in business. I get that because of our current state of economy right now there is a higher inflation and tarrifs on certain goods and products, but if they don't stop overcharging and make the items on their menu more budget friendly and affordable for the customer, then they are going to lose customers not gain more of them. This business rips people off, so if I were you, then I would go anywhere else but there that has just as good quality food and drinks for a more affordable price. I paid almost $15.00 for a Milkshake there that was the size of a small milkshake, not to mention half of what they put in it was mostly whipped cream, so you're essentially paying for the cost of a whole meal including a drink anywhere else for a tiny little milkshake that doesn't even taste like a real thick milkshake. Trust me, don't waste your time or money going there! Don't say I didn't warn you!

We were there for over 20 minutes and never got our order taken. We were a group of 4, so they missed out on over $100 plus tip. Oh well, we took some fun pictures on their couch.

This place deserves more customers! Customer service is phenomenal. They didn’t have a normal pina colada shush boba so they accommodated with a pina colada milk shake.

If you’re visiting and want to avoid the strip I highly recommend this place for something sweet!

So damn good! That coffee, ice cream whipped cream thingy is AMAZING!!!

BEST MILKSHAKES EVER!!!! The Claw Machines Are Cheap And Easy To Win. The Birthday Oreo Is AMAZING!!!! Will Come Back

Santa gave my grandkids gift certificates to this Yummy place. So today all 10 of us went and it was delicious. We totally enjoy the desserts and the service was top notch. We will be back.

Super friendly and fun!! Great recommendations as well. A+

Service is great in this place and the waffles are outstanding! Highly recommended!

First off, Jessica is the sweetest. Sweeter than any of the ice cream and waffles! You definitely should come by just for her service. She definitely wants to take care of her customers and make sure that they have a top-notch experience.

I ordered a special Boba drink for my son and they made the modifications right for his Choice. They included peach and mango inside of the coconut pineapple Boba drink. My son really loved the popping mango Boba and the dried strawberries on top.

I ordered a red velvet waffle with strawberry cheesecake ice cream. It had a nice drizzle of white chocolate syrup on top and was super crunchy and fluffy all at the same time.

I would definitely say that this is a high-end experience for waffles and ice cream.

Loved it!

I've been wanting to try this place for awhile & wow, it was so delicious! I got the banana split waffles & didn't realize it was going to be that big! The waffle was so warm and soft, topped w/ the ice cream & all tbe fixing was so yummy!!! The ambience is so cute, i love it! I will definitely be back & recommend this place to my friends & family!

Delicious waffles and fresh toppings! Armenian coffee milkshake incredibly creamy and was a delightful addition to the desserts 😋

Harry helped us pick all these items as it was our first time and it was all great. Will definitely be coming back!!

Great ice cream and great costumer service!!
Super friendly and have cool claw machines for the kids

Love the butter nutter milkshake! So good!

Not the type of person to leave reviews but last night was one of the most horrible customer service I’ve ever received. We came in, saw two ladies at the front, one instructing the other on how to use the new waffle machine. Ordered a waffle, cashier told us it would be a 5 min wait for the waffle because the machine is new, no problem. She was the only one working, so we understood delays. However we waited for 20 MINUTES the lady came out with a bunch of waffles pieces split into 4 and said she wasn’t sure why it’s not cooking correctly, no problem. Waited for another 10 minutes, we looked over she STILL couldn’t get past the waffles. At this point it’s been 30-40 minutes since we’ve been in the store and she’s finished making all the drinks for the 4 kids who ordered before us and we were still sitting there. We stood up and told her we understand it’s not working we would just like a refund, she said okay. Then she came back asking if we would just like the ice cream without the waffles omg. We said no please we would just like a refund. We walked over to the cash register, she’s STILL standing at the waffles??? We walked over to her again and said Miss we would like our refund we have somewhere to be, that’s only when she called her manager to ask how to make a refund… As she’s at the register trying to figure out the refund and on the phone with the manager she went back to the waffles AGAIN just to see if it’s working??? While we were just standing there and that was final straw so we told her stop checking the waffles we need to leave please refund us in any form that she can and she replied “I’m trying”, no apologies for the wait up until we got our refund. Horrible service, understand that she was the only one working but I’m a customer service worker myself and that was unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Ice Cream and Waffles

We frequent this area but have never stopped by to grab some desserts here. Pleasantly surprised! Freshly made and quick service too. Will return and try again