Came here for a mobile order I placed yesterday. Showed up only to be told they were out of what I wanted. Doesn’t make sense because if that was the case the app would have prevent me from placing the order of an out of stock item, but I was gracious and let it go. They tried to offer me a replacement item but it wasn’t what I wanted so I asked to cancel the order. Then I get told I have to contact customer service through the app…..there is no number through the app to contact and I couldn’t even cancel the order through the app because they already prepared the order. And on top of that it actually tells you if you have issue to go to the location where you ordered at to have it resolved! I know to many this isn’t a big deal but for me it’s the PRINCIPLE. Not only did I not receive what I specifically ordered, I also never got my money back! I truly feel like the employees working were being lazy and just said anything to get me to leave! Do not come to this location for anything they are thieves here!
Food: 1
Service: 1
La'Tonya Leffall
Adding right now that their new manager is awesome, hope she brings these stars up...So they lost my order but called me by name when i came to pick it up🤔 young man at 2nd window was helpful...i told him i would come in to wait for order that i ordered with enough time for it to be ready...even stopped at convenience store to fill up canister with ice...so i went into store & needed to pee bad(have a bad bladder, was ran over by a car @ 2.5yrs old then had 5 kids so pleez tell me how i can hold it which Hazel told me to do bcuz she was busy & the lady at the counter didn't speak good english🤫🤔 so? Was trying to post pics of my burnt strips🥹, just wanted to try them & well 2 r burnt🤔
Atmosphere: 3
Food: 3
Service: 4
Metin2
I ordeded from app and when I arrive he said they only have drinks and fries and I have to cancel my order. I cancelled and I lost my rewards.
Atmosphere: 1
Food: 1
Service: 1
Gerlynn Ford
THIS EXPERIENCE WAS THE MOST RUDE. THAT MANAGER NAME ANTANETTE IS RUDE AND VERY DISRESPECTFUL. SHE DENIED ME MY FOOD. SHE WAS AWFUL AT TAKING MY ORDER AND SHE WOULDN'T LET ME PAY. SHE IS DEFINITELY NOT PEOPLE MATERIAL. I'M DONE WITH THAT MCDONALD'S AND I WILL LET ALL MY FAMILY AND FRIENDS KNOW. THERE'S ANOTHER ONE RIGHT DOWN THE STREET.SHE'S VERY IMTIDATING TOO. SHE WANTED TO PICK A FIGHT. ONLY REASON I DIDN'T I HAD MY SON WITH ME.SHE EVEN DISRESPECTED HIM. ACTIONS LIKE THAT IN HIS FAVORITE PLACE ALL HE WANTED WAS A HASH BROWN..
Atmosphere: 1
Food: 1
Service: 1
Claudia Theroux
If you need to wash your hands or use the restroom, there’s no toilet paper, paper towels or hand soap, there’s urine on the floor and dirty toilets!
Atmosphere: 1
Food: 5
Service: 5
David McClellan
Nice staff.... Just not enough manpower to be fast
Amairany Escobar
Horrible service I came thru the drive thru at 1:00 am today and she didn’t even take my order had me waiting 20 min and still didn’t take my order , I said hello ? And she said I’m the only one here all rude , I don’t understand why you guys have one person working with a nasty attitude definitely waste of my time , Jack in the box in front have better customer service and are quick ! I mean 20 min in drive thru without taking my order is ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Steve Hakim
Very good service, very good,food thank you.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Gower
When we arrive to McDonald's for breakfast at 10:38 a.m., and breakfast ends at 10:30 am, we usually get turned away. But not here!!! Everything was fresh and hot. We really enjoyed our breakfast.
Atmosphere: 5
Food: 5
Service: 5
Robert Barnett
Managers are very nice & joke around with you. I see them working the line alongside their employees. No kiosks which I love & a clean restaurant.
old guy straight up walked away when i asked to add sauces in my order and I didn’t mind paying for them..
Atmosphere: 1
Food: 4
Service: 1
Keily Martin
Worst service ever waited in like for 20 minutes no one came to the window then when they did they gave me the wrong order and had a lot of attitude
Atmosphere: 1
Food: 1
Service: 1
mackfrack
I promise I’m not exaggerating when I say this was the most positive McDonald’s experience I’ve had in my life. I didn’t happen to catch any of their names, but the ladies who were working this morning were all lovely! Their attitude was positive, they were helpful in getting us a deal on our order, and they even brought our food to our table for us. Additionally, I was thankful to enter and see no kiosks to order on, and got to talk face to face with a worker to place my order. Our food was finished before we’d even gotten to pay, and it was all hot, delicious, and most importantly the correct items. The music they were playing was fun and definitely put me in a good mood. I know next time I’m in Vegas this is the McDonald’s I’m coming to for breakfast on the way home.
Atmosphere: 4
Food: 5
Service: 5
Kailah Gibson
I walked in and was immediately told I couldn’t bring my electric scooter inside and it has to be left outside near the door. As if we’re not on Maryland Parkway, where things get stolen all the time. They had the audacity to tell me it wouldn’t get stolen because there’s a camera, like that’s ever stopped anyone. If you have a scooter, don’t even bother going inside just use the drive-thru instead.
Came here for a mobile order I placed yesterday. Showed up only to be told they were out of what I wanted. Doesn’t make sense because if that was the case the app would have prevent me from placing the order of an out of stock item, but I was gracious and let it go. They tried to offer me a replacement item but it wasn’t what I wanted so I asked to cancel the order. Then I get told I have to contact customer service through the app…..there is no number through the app to contact and I couldn’t even cancel the order through the app because they already prepared the order. And on top of that it actually tells you if you have issue to go to the location where you ordered at to have it resolved! I know to many this isn’t a big deal but for me it’s the PRINCIPLE. Not only did I not receive what I specifically ordered, I also never got my money back! I truly feel like the employees working were being lazy and just said anything to get me to leave! Do not come to this location for anything they are thieves here!
Food: 1
Service: 1
Adding right now that their new manager is awesome, hope she brings these stars up...So they lost my order but called me by name when i came to pick it up🤔 young man at 2nd window was helpful...i told him i would come in to wait for order that i ordered with enough time for it to be ready...even stopped at convenience store to fill up canister with ice...so i went into store & needed to pee bad(have a bad bladder, was ran over by a car @ 2.5yrs old then had 5 kids so pleez tell me how i can hold it which Hazel told me to do bcuz she was busy & the lady at the counter didn't speak good english🤫🤔 so? Was trying to post pics of my burnt strips🥹, just wanted to try them & well 2 r burnt🤔
Atmosphere: 3
Food: 3
Service: 4
I ordeded from app and when I arrive he said they only have drinks and fries and I have to cancel my order. I cancelled and I lost my rewards.
Atmosphere: 1
Food: 1
Service: 1
THIS EXPERIENCE WAS THE MOST RUDE. THAT MANAGER NAME ANTANETTE IS RUDE AND VERY DISRESPECTFUL. SHE DENIED ME MY FOOD. SHE WAS AWFUL AT TAKING MY ORDER AND SHE WOULDN'T LET ME PAY. SHE IS DEFINITELY NOT PEOPLE MATERIAL. I'M DONE WITH THAT MCDONALD'S AND I WILL LET ALL MY FAMILY AND FRIENDS KNOW. THERE'S ANOTHER ONE RIGHT DOWN THE STREET.SHE'S VERY IMTIDATING TOO. SHE WANTED TO PICK A FIGHT. ONLY REASON I DIDN'T I HAD MY SON WITH ME.SHE EVEN DISRESPECTED HIM. ACTIONS LIKE THAT IN HIS FAVORITE PLACE ALL HE WANTED WAS A HASH BROWN..
Atmosphere: 1
Food: 1
Service: 1
If you need to wash your hands or use the restroom, there’s no toilet paper, paper towels or hand soap, there’s urine on the floor and dirty toilets!
Atmosphere: 1
Food: 5
Service: 5
Nice staff.... Just not enough manpower to be fast
Horrible service I came thru the drive thru at 1:00 am today and she didn’t even take my order had me waiting 20 min and still didn’t take my order , I said hello ? And she said I’m the only one here all rude , I don’t understand why you guys have one person working with a nasty attitude definitely waste of my time , Jack in the box in front have better customer service and are quick ! I mean 20 min in drive thru without taking my order is ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Very good service, very good,food thank you.
Atmosphere: 5
Food: 5
Service: 5
When we arrive to McDonald's for breakfast at 10:38 a.m., and breakfast ends at 10:30 am, we usually get turned away. But not here!!! Everything was fresh and hot. We really enjoyed our breakfast.
Atmosphere: 5
Food: 5
Service: 5
Managers are very nice & joke around with you. I see them working the line alongside their employees. No kiosks which I love & a clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
old guy straight up walked away when i asked to add sauces in my order and I didn’t mind paying for them..
Atmosphere: 1
Food: 4
Service: 1
Worst service ever waited in like for 20 minutes no one came to the window then when they did they gave me the wrong order and had a lot of attitude
Atmosphere: 1
Food: 1
Service: 1
I promise I’m not exaggerating when I say this was the most positive McDonald’s experience I’ve had in my life. I didn’t happen to catch any of their names, but the ladies who were working this morning were all lovely! Their attitude was positive, they were helpful in getting us a deal on our order, and they even brought our food to our table for us. Additionally, I was thankful to enter and see no kiosks to order on, and got to talk face to face with a worker to place my order. Our food was finished before we’d even gotten to pay, and it was all hot, delicious, and most importantly the correct items. The music they were playing was fun and definitely put me in a good mood. I know next time I’m in Vegas this is the McDonald’s I’m coming to for breakfast on the way home.
Atmosphere: 4
Food: 5
Service: 5
I walked in and was immediately told I couldn’t bring my electric scooter inside and it has to be left outside near the door. As if we’re not on Maryland Parkway, where things get stolen all the time. They had the audacity to tell me it wouldn’t get stolen because there’s a camera, like that’s ever stopped anyone. If you have a scooter, don’t even bother going inside just use the drive-thru instead.
Atmosphere: 1
Food: 1
Service: 1
Fast, fresh, and hot.
Atmosphere: 5
Food: 5
Service: 5
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