McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
4215 Las Vegas Blvd N, Las Vegas
(702) 643-0200
About McDonald's
Customers' Favorites
McDonald's Reviews
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The food is ok and I’ve gone to this location plenty of times but what I cannot stand is poor customer service and management skills...literally sat in the drive thru for about 20 mins waiting for someone to open the window and tell me why no one was answering the intercom to order food...and what killed it for me was the associate who saw me thru the window and still didn’t acknowledge I was there...nor did he tell the manager who was counting money while talking on her phone....no...read full review
The food is ok and I’ve gone to this location plenty of times but what I cannot stand is poor customer service and management skills...literally sat in the drive thru for about 20 mins waiting for someone to open the window and tell me why no one was answering the intercom to order food...and what killed it for me was the associate who saw me thru the window and still didn’t acknowledge I was there...nor did he tell the manager who was counting money while talking on her phone....no...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's is a popular restaurant that has received mixed reviews. Some customers have experienced issues with their orders, such as missing items or incorrect preparations, like a non-spicy "spicy" burger. The night team has been criticized for forgetting napkins and serving cold fries, as well as not treating all customers with respect. However, the day team receives praise for their consistent performance and customer service. One customer noted that employees are very patient with stressed customers, helping them feel happy. The limited McRib, covered in sauce, was enjoyed, and the soda was well-carbonated. Many customers appreciate the staff's effort to make sure orders are correct, including sauces and sugar. Customers also mention that employees are respectful, helpful, and make visitors feel welcome. The restaurant remains a go-to choice for many, with 7 out of 10 customers experiencing order inaccuracies, but overall, the service and atmosphere are positively viewed.