McDonald's
8635 W Spring Mountain Rd, Las Vegas
(702) 804-6333
Recent Reviews
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The service attitude was very poor. I stood at the front desk for nearly ten minutes before someone came to ask. During this time, the staff had already seen the customer. I was very dissatisfied with this.
Atmosphere: 1
Service: 1
Very bad customer service I wait 30 minutes for one coffee And the employees laughing over there and I tell them never come back anymore!
Food: 1
Service: 1
Prices are high
Atmosphere: 5
Food: 5
Service: 5
The people who do the drive threw need to turn up thier headset and listen a little better I have been threw the drive threw so many times have ordered a UN sweet tea and I always get a sweet tea. You guys always mess up my orders. I went for a happy meal and didn't get that I got just everything else along with it.
This McDonald's is garbage. No customer service whatsoever, they get the orders wrong, they take forever to prepare the food.
Atmosphere: 1
Food: 1
Service: 1
The lady who takes orders yells at people when they repeat what they say because she doesn’t understand English well.
Atmosphere: 3
Food: 5
Service: 1
I just placed an order there and got all the way home to find one of the double quarter pounders missing. Very frustrating. Then nobody answers when you call.
Atmosphere: 3
Food: 3
Service: 4
Issokay and this restaurant has great staff very nice but the ones preparing the food should try to use a Lil less salt on there Patty's and fries. Other than that everything is great and the terribles clerks who work the other side are awsone in everyway too thanks mickeyDs and terribles
Atmosphere: 4
Food: 4
Service: 4
The food is good but the managers are rude and mean and disgusting. The old Mexican lady with red hair said i ate to much food nd i dont need to order more and kicked me out of the place. My second encounter is when a other mexican lady came up to me and was forcing me to order more food. Ive had it up to here with this place HORRIBLE CUSTOMER SERVICE.
Atmosphere: 1
Food: 3
Service: 1
Is this supposed to be like this? This is ridiculous
Restaurantji Recommends
The staff is amazing, the McDonald's is clean, and the food is brought to your table.
Atmosphere: 5
Food: 5
Service: 5
You got all one stars because I couldn't even get an order from you people. Apparently the person taking the orders is incapable of speaking English. Not a pleasant experience
I love the ice cream, however I noticed the employees serving ice cream without gloves. They touch the window, then serve the ice cream using their bare hands
Please respect the rules and policies regarding food safety
Out of all the things that went wrong (missing items/wrong orders, nobody working the front , having to yell to the back for help) the thing that honestly shocked me the most was the fact that when i pointed out cheese was missing fron a sandwich (paid extra for it) they literally took cold cheese and added it to the same sandwich. Zero customer service, zero quality control, every single person there made it seem like they hated their jobs. More than enough reason to stop coming here for good.
I know it may be unappealing that the McDonald’s is in a gas station but it’s a nice McDonald’s! And my daughter loves that it has a little interactive table top in the play area! The people are great and food is good!
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