McDonald's
9415 W Tropicana Ave, Las Vegas
(702) 220-3942
Recent Reviews
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This McDonald's made the best sausage, egg and cheese. Mcmuffin, I've ever had in my life. And the service was fast and the employees were very kind and had over and beyond customer service. IM LOVIN IT!!!!
Atmosphere: 5
Food: 5
Service: 5
Randomly closes the lobby & sites not update mobile ordering, forcing use of long drive thru .
Atmosphere: 3
Food: 3
Service: 3
It's McDonald's what should I say about it
Atmosphere: 3
Food: 3
Service: 2
I actively go out of my way to NEVER go to this McDonald’s. They got me deathly ill years back (which I believe was intentional, given how the girl acted). Years later, reading these reviews and it looks like nothing has changed.
What on earth is up with this McDonald’s?!?!
Atmosphere: 1
Food: 1
Service: 1
I walked in, sat down and ordered from the app. After 16 minutes of waiting, I asked if my food was ready... Guess what? It was sitting right there behind the wall waiting for my drinks.
The food is fine but I won't be going back at lunch time. Not a great experience.
Atmosphere: 2
Food: 5
Service: 1
Always the worst service at the drive thru. Person taking order had me repeat my code four times. At the window, I just showed my phone. Pitiful!!! Every time I go, it's the worst! I've gone there for eight years.NOT RECOMMENDED. BYPASS THIS ONE
Food: 2
Service: 1
Bad experience from beginning to end. Gal taking the order didn't hear my entire order. So I had to repeat myself. Had to wait for my order in a parking space. Probably because of that stupid rule that they can't have a customer at the window for more than a certain amount of time. Then the person who brought the food didn't check the bag to make sure everything was in it. Then the attitude when called back over to show them that stuff was missing. To end it I realized they gave me a medium fry instead of a large fry and it was 2/3 full.
Atmosphere: 3
Food: 3
Service: 2
Youngsters running this particular McDonald's and they need more training on customer service
Atmosphere: 4
Food: 5
Service: 4
worst mcdonald's i every been to! everytime i go there's always something missing. i am usually going on my lunch break and can't go back and get what i am missing. i am losing money going here! got a hot spicy meal today asked for mac sauce in it no mac sauce. i paid for 3 extra sauce they gave me only 2 sauce not even the ones i paid for!!!! the other day i got a happy meal and the nuggets where missing! how do you miss the actual food for the meal 😡 there are many more times but this is ridiculous it's not hard to follow what's in the screen and put it in the bag!!!
Food was hot and tasted fresh at this location. They where extremely fast and courteous.
Food: 4
Service: 4
Restaurantji Recommends
Zero customer service at this McDonald's. If you dont order from the Kiosk then plan on waiting at the counter and a long time. Employees will walk right by you and ignore you. The Hispanic manager is rude and has moral extremely low. Hes been rude to me the two times I came to this store. I won't be back. Ever!
Atmosphere: 1
Food: 1
Service: 1
The food, decent but the mental misshapen when I order my food on the app, they have claimed a couple of times it was at another location and was about to walk into the back as if that was the end; Another coworker or Manager will then come out and hand me the order. Weird.
Ice cream machine is always working! Fast service!
Atmosphere: 5
Food: 5
Service: 5
Stopped by this McDonald’s during a busy lunch rush, and wow — I have to give a shoutout to one of the workers who absolutely made my day. I didn’t catch her name, but she was an Asian woman with dyed hair (a pinkish purple I think?) and she was working the front counter like a total pro.
You could tell she was seriously stressed — orders flying in, people crowding around, but she never once let it show in how she treated customers. She stayed polite, upbeat, and incredibly attentive through it all. What really stood out was that she made sure to ask every single customer if there was anything else she could do for them. Like, who even has the emotional energy for that when you're clearly exhausted?
She even smiled and apologized when someone got snappy about their food taking too long. Just handled it like a total champ.
McDonald’s, give this woman a raise. Or a vacation. Or both.
Atmosphere: 4
Food: 3
Service: 5
So I haven't had mickey d's in a hot minute so I was craving a big mac, unfortunately the food is ultra bland. I ordered a big mac meal with fries and the patties were razor thin and the buns were rubbery. The fries were passable but had almost no salt on them, I didn't even bother to finish my meal because of how absolutely bland everything was. There are better burger chains out there, in-n-out, freddys, etc. If you want an actual burger with an actual real patty go somewhere else.
Atmosphere: 3
Food: 2
Service: 3
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